This rating is based on customer reviews, inventory size, pricing, and service quality
Based on recent feedback in Dupo, IL, Paxton Automotive scores 87/100: customers repeatedly praise Jim’s professionalism, clear communication during repairs, emergency availability, and fair pricing. Many report quick, quality work and courteous help, even for travelers. A few outliers cite cars not being worked on, suggesting occasional scheduling or follow-through issues and potential wait time hiccups. Sentiment is strongly positive overall. Little info on parts inventory/variety, yard organization, or ease of finding parts, so those aspects remain unclear.
Mr Jim is the sweetest kindest man. Our car broke down on the side of the road 350 miles from home and Mr Jim went above and beyond to do everything he could to get us (2 women and 2 children) to a safe place to stay overnight while he ordered our car part and got it installed the next morning. Mr Jim replaced my alternator and had us back on the road to home as quickly as possible. Thank you so much Mr Jim we appreciate you.
I have had Jim work on my van. He is really good, explains what he is doing. His prices are reasonable. If I need something else done I will go back to Paxton's. Plus he is close and local. Thanks Jim
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