Tommy from A&M Towing was outstanding. He arrived quickly, was professional, and explained everything clearly before starting the tow. He handled my vehicle with care and made a stressful situation much easier. Fair pricing and excellent customer service—highly recommend A&M Towing and especially Tommy.
The dispatcher gave me the lowest quote in town, I got text alerts to know where the driver was and when my vehicle arrived at its destination. I had Tommy as the driver, and he was polite, friendly, efficient, and knowledgeable. Would absolutely recommend and keep in my phone for future use.
Wonderful service! Prices very reasonable! Customer service excellent! I spoke to kindest group of people throughout the entire process. They made having my car towed to me as pleasant as a person could ask!
Car battery was dead this morning. Hit the help button on life360 for a jump start and these guys arrived within 30 minutes to help me out! Tech was super professional and had me going in less than 2 minutes. Highly highly highly recommend this company to anyone looking for quick results to their vehicle troubles!
Had a flat on the interstate last night. Called them and they were there within 20 minutes. Kind, knowledgeable and quick. David the tech was great and just wanted me safe Thanks to him
Although I didn’t end up towing, one of the employees stopped their vehicle while we were on the side of the road having trouble and they went above and beyond by taking time out of their day to thoroughly check my car and walk me through my next steps. They looked over everything- from the engine to the electronics with clear expertise and genuine care. I was so impressed by their knowledge and their willingness to help when they didn’t have to. It’s rare to find a company that truly goes the extra mile, but this one absolutely does. I’m beyond grateful for their kindness and highly recommend them to anyone in need!
Violated Illinois statute number 625 ILCS 5/4-203 for demanding a cash payment while not offering two supplemental forms of payment while demanding a cash payment.
Bad service waited a hour and half they never contacted me i called said they where on another call after they had me leave the car with keys in it had to find another company
OMG!!! Ricky is amazing!! My tire blew out in 55 N, 20 miles outside Springfield. My roadside assistance booked A-M towing. Although it took quite a while for him to arrive, it was an absolute pleasure from the moment he arrived. He approached from the other side of the expressway. He blew his horn to let us know he was coming for us. I thought that was cool. Such a simple gesture meant so much. From theoment he pulled up, his professional and kind presence was heaven sent. He cracked a few jokes which softened the mood. Obviously I was stressed with my tire situation. Thank you so much Ricky. You made a stressful situation seem light. I appreciate the favor you did for us and I will never forget you.
A&M Towing is a 5 star company in every department. I was very impressed with how helpful and courteous the woman I spoke with on the phone was. The Driver Tommy R. went above and beyond with his helpfulness as well. I will absolutely use A&M in the future for any service they offer. Good stuff from Great people!
Amazing service very nice guy that came out when I broke down at the gas station and got me up and out of there quick 5/5 stars nicest tow company I ever met.
I can't begin to say enough wonderful things about this company ! After waiting 6hrs ( in the middle of the night ) they got the call from my insurance to come rescue me . It was my insurance fault NOT the company. The driver was so apologetic and dispatch was top notch . He delivered myself and my car safely home . The driver was very friendly , easy to talk to & went above and beyond to make sure I made it home safely . 1000% would recommend them over anyone.
Fair prices unlike Mulligan's and friendly people. Second toe within a 60-day period and these people don't price gouges you when the weather is bad. I'll be sending out my business here and my friends.
I used this company through AAA. The lady that we spoke to was transparent and not giving us the run around. The driver arrived before the estimated time. The driver was extremely friendly and knowledgeable. If I ever needed a tow without AAA I would call them Thanks
Most definitely would recommend them! Decently priced! Very friendly and pleasant to talk to! Lisa and Ricky did an amazing job assisting me! They were both so hopeful and amazing! Could definitely use more people like them!
Tommy was fantastic, very kind and explained what he was doing and double check all the details. This was my first time having a tow and as a girl who knows nothing about cars, I felt very informed and the whole experience definitely help calm a lot of worry for my car I was having. The company was very fast to answer and send the tow. It was also a very reasonable cost. I would definitely use A&T towing again and highly recommend them.
I was in a huge bind and on a time crunch. They were able to have a truck to my location within 15 minutes of my call. Driver was reall cool and helpful. I'd give them 6 stars out of 5 if I could.
The best in town! I can't say enough about this company! Joe and the drivers there helped me through a very stressful day. A 3rd party gave me the run around about the location of my car and A&M really went out of their way to help me get the car back. That kind of service is hard to find these days. Thanks so much guys!
Called my regular tow company and they couldn't get out to me for hours. Called A&M and they were out within half an hour. Decent price and the driver was great. I will be using for any future tows.
Nothing short of 5 stars for A&M’s assistance getting my car dispatched promptly on a Sunday afternoon on the road after it blew a water pump. Less than 30 min after calling in distress they had my car loaded up and hauled to the local Jeep dealer. The tow truck driver handled all the details at the dealer (i didnt even need to be there) and all at a very reasonable cost. I could’ve easily been jerked around for my misfortune by lesser enterprises but instead was treated with expert professionalism. i have nothing but kudos for A&M Towing’s job well done!
Locked out of my car and stranded on the first bone-chilling cold night of winter. 30 minutes later....I'm writing a review lying in bed sipping on a hot cup of chai tea. Thanks for being a rockstar Blake and giving me unbelievably quick service and saving me from freezing to death!! I highly recommend A&M Towing
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