The driver made me a female fee comfortable and was good with my son making him not scared ! And also worked with my husband to see where it needed to go ! 5/5 stars
Britain's Wreckes are unreliable, and condescending. Do not trust them with your Vehicles. The level of unprofessionalism I experienced was unprecedented compared to any auto service provider I've ever used. During my tow, I was notified by the driver my spoiler was ripped off due to what seemed to be negligence. When presented the photographic proof of damages to management, he refused to take accountability for the damages, and hung the phone up before we could come to a resolution. This type of dismissiveness reeks of misongony and microaggressive remarks, challenging me on my rights and intellect of vehicles and insurance, I doubt my male counterparts would ever be treated in such a way.In conclusion, I would never do business with Britains ever again if this is how management goes about rectifying damages during service.
As we were driving back to Texas, we had a blow out on the bridge near Mounds, Illinois. We were assisted by William from Britton’s Wrecker Service. This young man took a difficult situation and turned it into a blessing. He towed us to Sikeston and we got a new tire. He stayed to make sure that they had the correct tire for our car. We are thankful to our new friend William and Britton’s Wrecker Service for the quality and care that they provided to us.
The driver was told we had a trailer attached to our truck. He made us leave it in the Target parking lot. Didn’t like that. He also said he wouldn’t take our dog, he said he was allergic to it. Like I’m going to leave my dog, not. He did let us take her if I kept her over by the door.
Driver communicated clearly regarding his eta and reached my vehicle in a timely manner in spite of my somewhat remote location. He got me back into my vehicle quickly and acted professionally throughout. Would recommend.
The driver was exceptional. He made contact with me repeatedly during the process to make sure that he had all the details correct, when we arrived to drop off my vehicle at my house he was friendly and amusing and very quick with his job but careful at the same time I was incredibly impressed with this whole experience
The driver was very knowledgeable extremely thorough and very helpful. He arrived within the timeframe given. The tow was successfully was able to take to our destination with no complications.
Service was excellent. He called me upon arrival. It took him just a few minutes to Get to me. He got us to our destination quickly. very professional With great personality 😊 also very comical lol 😂 I highly recommended.
Great Communication, Professional Driver was sent , We got Lucky the Flat Bed Truck was already in the Area … Less than 15 minutes wait and we were Loaded and Moving in less than 25 minutes . Fuel Pump Failure on Our SUV
We had a breakdown and needed towing. AAA sent a driver from this company. He did an excellent job. The young man was very courteous and is an excellent driver. Highly recommend. God bless them!
We were stranded in Charleston Missouri, after the help from jsh Trucking Repair and trailer repair a little bit of advice from them, a phone call to Brighton's Wrecker Service and within 15 minutes after being stranded making a phone call they were present on site. I could not give a better review thank you for your service and God bless
Great Service, Arrived quickly, And a very helpful and polite staff who looks out for their customers.
William was my service provider and he’s was great and helped anyway he could along our journey.
The driver arrived on time, was very friendly, and loaded my suv up quickly. He was obviously knowledgeable at his job and immediately put my mind at ease. Such a nice guy!
Craig could not have been better! He came as quickly as he could have. He was extremely knowledgeable. He was wonderfully personable and helpful. In short, we believe he was an angel sent to help us.
Williams was an excellent tow driver. He was helpful and explained things I didn't understand. He made sure my car was taken to a place that would be able to repair it for me.
He also helped me with the dispatch man that was telling me what needed to happen
Thank you so much Williams I truly do appreciate you and all your help.
I give Williams 100%
Thanks Vickie Williams
These guys are awesome. I've had to use them twice for flat tires and both times they were fast to arrive, accurate with their arrival time and both people that came out were professional and so nice. They both did their job quick and got me on my way. I used my road side assistance both times when I had these issues and I'm so glad they contacted Britton's Wrecker Service.
The driver was very polite and professional. Would definitely use this service again. He was also quick to get to my location. You have a great team member on staff.
Not a great experience. My bike has new deep scratches on it from the tow truck guy pulling or dragging my bike off of the tow truck. He could have sat it up and used the wheels, but he dragged it and now the pedals are scratched, paint job scratched, and a piece has been broken as well. And now the back tire wobbles. It’s literally brand new.
Mr. Moore was very professional. He got my daughter and vehicle home safely! It was about a four hour round trip for him, on a Sunday. He was very kind and friendly. He didn’t rush to get the job done, but got out of his truck and talked with us once the delivery was made. Definitely 5 star service!
We found ourselves stranded in an unfamiliar town after missing the fuel exit as we traveled from Illinois to Mississippi.The wait time for Britton's Wrecker Service was minimal. Upon their arrival, not only did they provide us with two gallons of fuel, but they also gave us directions with how to get to the nearest service station. Their customer service was superb.
I had a wonderful experience with your service. My engine blew while driving my aunt and cousins to Boomland, and William, the tow truck driver, was incredibly attentive, courteous, kind, and helpful. He allowed my family and me to wait at his establishment and kept my car safely on the lot. It was truly exceptional service.
Wonderful company with excellent, friendly, prompt service. Very reasonable charges for our RV blown tire.
We were able to boondock in their parking area overnight while waiting until a Toyo tire was delivered the next day! ⭐⭐⭐⭐⭐
