This rating is based on customer reviews, inventory size, pricing, and service quality
Customer sentiment for Yeakley's Auto Body in Hammond, IL is overwhelmingly positive: consistent 5-star reports of skilled repairs that look like new, clear communication, and exceptional customer service (help with insurance, rentals, even traveler hospitality). Themes: professional, kind staff; fair/reasonable pricing; advocacy for OEM parts; quick turnarounds with updates; capable of body, mechanical, and inspections. Common complaints: essentially none in recent feedback. Reviews don't cover inventory variety, yard layout, or part-finding. Overall: 100/100.
What clients say about Yeakley's Auto Body in Hammond (IL)
Hi my name is Joshua and I'm walking the US for men's mental health. The owner Steve I believe his name is, let me camp out for the night and his employees are more than kind as well. If your passing through they will definitely help you any way they can. Thank you for the great hospitality guys.
I had a very good experience here through the whole process from the rental vehicle to the quality of work done to my truck. Very friendly from the guys doing the work to the staff in the office
Colton and Heidi were so kind and accommodating, restoring the decimated hatchback of my Subaru. Their kindness and personable nature is much appreciated! LaMar Schlabach, The Village Craftsman.
Yeakley’s was a godsend when my son needed a car repair after hitting a deer while on his way to visit us from South Carolina. Knowing he would only be here for a week, Yeakley’s prioritized the repairs and worked closely with his insurance company, making a stressful situation so much less so. They were so helpful and kind, and did a great job.
Yeakley's went above and beyond when my car was totaled. They did all the leg work and made sure I had a vehicle to drive while waiting on our insurance to settle with our claim. I will definitely recommend them to family and friend.
Yeakley’s went above and beyond to take care of my vehicle. The damage initially looked superficial and I was going to pay out of pocket. They kept me updated while getting parts. They did the tear down and found more damage that could not be seen. They worked to get the inspection done when I had to claim it on my insurance. Colton fought my insurance company when they wanted to put aftermarket parts on my car with 1000 miles on it. He took pictures and proved the aftermarket part was of inferior quality and got my ins. To cover OEM. I have taken many vehicles to them over the years and will continue to do so in the future.
These folks provided high quality work at a very reasonable price. The work was completed when promised and they kept me informed of progress all along the way. I am very happy with them and highly recommend them!
Yeakleys did everything they said they would do and we had our car back in one week. The people and service was awesome. We would highly recommend them !
Thank you Colton for your service today I stopped by to get your expert opinion about a scratched fender. You said you could buff it out so instead of me coming back you had staff to do it right then and did a great job. Can not tell had a problem. Thanks
Highly recommend Yeakley's Auto Body. Back end of my jeep was damaged significantly and I cannot say enough good things about Colton and his team throughout the entire process. They took great pride in making sure the car that was returned to me was as good as it was prior to the accident and went above and beyond to keep it within the amount covered by the insurance company. It looks like new and drives better than prior to the accident. We won't be going anywhere else for repairs.
After my car recently had an up-close interaction with a deer, I had it taken to Yeakley’s Auto Body for repair. While I was hoping for a repair, it was determined by my insurance that the car was totaled, and Yeakley’s provided me with a new up to date yet affordable and very clean rental while I was car shopping. During the rental, I had several interactions with them regarding my car and the rental, and they were always very friendly and extremely helpful. I would without a doubt use their services again if the need arose, and I would enthusiastically recommend them to anyone else as well. Truly great people to deal with in a difficult time, and a rarity these days as they communicate with clarity and operate with integrity.
My family and I have depended on Yeakley's Auto countless times over the decades and we have always been pleased with their professionalism and attention to detail. I highly recommend this establishment.
The Yeakley’s did an amazing job on fixing one of the doors that had 3 holes from vandalism. You CANNOT tell there was any damage to my car. Everything was perfect, including the inside of the CRV.
Steve, Josh, and the whole crew are excellent people who do excellent work. I do auto glass for body shops all over the area and I can honestly say that you couldn't ask for better people or better service.
I wish I could give more stars! We broke down in Arthur (about 45-50 mins from home). A friend helped us get in touch with Yeakley's. We we're treated so exceptionally well. I would fully put my trust in this business. A very difficult day was made so much better by Yeakley's hospitality and care for my family.
