John Graf Repair LLC in
McLean (IL)

My husband and I had a great experience getting our tire fixed! The service was quick and efficient — We were in and out in no time. John was very friendly and professional, and made sure our tire was taken care of. Highly recommend!

I went to their shop with a blown out tire. Everyone was out on calls so I waited 3hrs to buy a used tire and have it mounted (at the shop). $100 for the tire $135 for labor $7.25 tax $15 disposal fee $257.25 total. 100 miles later (5 miles north of Litchfield, IL.) the tire I just bought blows out. Call him up, he said it was a used tire so no warranty (which was never expected) and I’m too far away for him to do anything about it (which I figured). I ask can I at least get the $100 back for the tire he said he would do that but I had to bring the tire back to him. I paid with a debit card easily refunded for the $100. Not worth driving a 100 miles in the wrong direction for the refund and I think he knew that would be the case. I would avoid this place if possible, not very friendly and not at all concerned about customer service. Not one “damn I’m sorry about that”, “damn I hate that happened”, nothing accept “no warranty I can’t do anything about it”.

John saved me when my car broke down near McLean. Told me he would meet me at the shop, arrived on time, fixed the issue, and charged a fair price. Cash only, but there’s an ATM at the gas station next door!

If I could give no stars, I would. My son's fiance is driving his truck to see him in Louisiana when he just got back from being deployed for almost a year. She breaks down...graf is the closest place. Says it is the transmission......charges 1500.00 and she is on her way....thankfully she made it to Louisiana only to have the transmission go out again 3 days later......obviously he did not fix the problem but put a 1500.00 bandaid on it

We was out on interstate 55 and had a blow out Got the doughnut on car Looked for closes place to get a tire, John Graf repair showed up on Google maps They were only 1 mile away We called, they had are tire in stock Had two back tires replaced and back on the road within 30 min Friendly service at a fair price! Paid cash and got a discount Highly recommend

after i brokedown i called 2 repair companies that didnt even wanted to come out there.they got scared because it was a transmission issue.best thing i could have done was to call John Graf.they sent this man that turned things from wrong to right.i got fixed and made it to delivery even.highly recomended since they really go out of their way to get you rolling

Be careful drivers, I do have very bad experience today in this shop, and my recommendation to everyone to ask job cost up front before beginning! This guy charge me today to replace one of the tire in my trailer Right Rear Inside, 150$ to take off the bad tire and put one off my spare tire!!!! I complain and after that he ask me how I will pay, and he drop price to 95$ cash pay!!! We always do this same thing in Elk Grove village,IL for 35$ + tax!!!! I don’t recommend this shop to nobody, and just stay a way and save some trouble guys!!!

DO NOT COME HERE Or CALL FOR A ROAD SERVICE, I repeat, On Wednesday September 27 I break my trailer door hinges then call this guy and asked him if he can fix my door hinges then he say bring it over I will put the hinges for you I drove 60 miles to get here when I come his shop he look at my trailer and he say I have the hinges they are $40 each and we charge $85 an hour but I can’t do it now go to the truck stop then come back in the morning, he also say we don’t give estimates, i when back in the morning he fixed my trailer door hinges with in 53 minutes I start my clock timer when he put his tools behind my trailer and stop clock timer when he took his tools back then then he charged me $568.71 Hinges 49.95 each total $199.80 Labor $300 Unknown $51.92 Tax 16.99 When he finished my trailer he say we charge $150 an hour and $49.95 door hinge, He tell you $85 an hour then when he finish he will charge you $300 an hour, This guy is here to take your advantage.

Passing through central Illinois with our travel trailer, we discovered that we had a broken leaf spring. John got that fixed the as soon as the part came in. Back on our way, 30 miles down the road, we had an axle/hub issue. We called on John again and he made his way to us as soon as he could. He not only advised on what would needed to be done, but allowed us to stay on his lot overnight. Although the parts for the axle repair were delayed, John was good to communicate with us the status of things.

This shop was a blessing and saved us a lot of aggravation. We were traveling through the area and ran into trouble with a tire. They fixed it immediately and sent us on our way. We were thankful to find them and appreciate their service.

Absolute lifesaver. Got a TPS warning just outside Bloomington and watched the tire pressure drop from 30lbs to 13lbs by the time I reach McLean. Lady at Dixie gas station told me about John and I gave him a call. From the time I called to the time my tire was patched, it was less than 30 minutes and I was on the road again. Great work, fast, and fair prices.

Do not go here unless you're desperate and can't get anywhere else. That said, make sure you have ample time to make your delivery because this guy takes his sweet time to do simple jobs, and be prepared to be overcharged.

UPDATE 2: I am happy to report that I change my review back to "5 stars", I was wrong about what I said in the previous "UDATE 1". John did produce a receipt for the alternator and offered guidance on getting a "labor claim" with Advanced Auto Parts. My initial review was correct, John is a quality and standup guy. I apologize for any harshness in the previous update. UPDATE 1: Unfortunately I must change my review to "one star" because my experience with John after he installed the new alternator (see original review below) has been very frustrating. I paid him $700 to install a new alternator and it has been trouble for the past 3 months, two mechanics in St. Louis have looked at the car and diagnosed a failing alternator. I know these things happen, but for the past FOUR DAYS I have talked to John and on every occasion he has promised to send me a copy of the alternator receipt, AND HE NEVER SENDS IT. Can't help but wonder where he actually did acquire the alternator (but I still give him the benefit of the doubt). I paid full retail to have the alternator installed and now am faced with another full charge to get a second alternator installed. Really disappointing because I thought John was a solid, quality standup type person. The mechanics in St. Louis guarantee the alternator and their work for 12 months, so what I would like to propose to John is that he refund me $300, that would be the right thing to do, and he would have still made money on the 1.5 hours he spent working on my car. So what do you say John, will you do the right thing? I will gladly update this review again to let everyone know that you are indeed a quality guy (like I said in the original review). ORIGINAL REVIEW: We were driving from St Louis to Wisconsin, a Honda Odyssey Minivan packed with luggage, two kids and a dog. Suddenly the alternator decided to go out and we were stranded on the side of the highway. We were scared and didn't really know what to do, the Honda dealer in Bloomington Normal Illinois was no help whatsoever, told us it would be two days until they would even be able to look at the car. Several other shops were similar in their response. I decided to try John Graf, he answered the phone and said he would be willing to help us. We were in a serious Jam. John came over and rescued us from the side of the highway and got our van over to his shop. Someone came and rescued My Wife and Kids and dog and I hung around with John until he was able to get the repair completed. I have an interest in repairing things, so I watched the whole process and I can tell you that this guy does very good work. You can tell when a mechanic cares and is particular about his work and that is definitely the case with John. Also he is a very nice person and has quite a life story to share. He has some stories that are unbelievable almost, but they are true and he can prove it :-) I really enjoyed my time with John, even though it was horrible breaking down on the road. He was the Silver Lining to a dark cloud that day. I believe he did a good quality job for me, and he really saved us. Thank you John I hope to see you again under much better circumstances.

My wife and son broke down on the highway near this repair shop yesterday. He determined it was the alternator. He charged me $845 to put in a rebuilt alternator. A little overcharge maybe? The battery light now comes on on the dash. Now I have to take it to the dealership and find out what's going on.

Broke down in Springfield, Illinois. Called John took about 2 and a half hours to get to me but new what he was doing. Very professional but a little pricey.

Saved us time and money, we got a flat tire on the interstate as we were headed home to michigan on a friday evening, all other options were closing and not available until tuesday, meanwhile this company is open 24/7 , the tire was fixed in 5 minutes, if that, and at a very fair price. the guys were also super kind to us! highly recommend this service if you are in car trouble nearby!

Called John for a tow at about 10:15pm. He informs me that it will be about an hour before he can make it there. At 11:45 I'm still sitting in my car waiting for him to show. Called for an update, and he had his phone going directly to voicemail. I was ghosted. No return call, no return text. My time just wasted on a very dark and desolate road. Not a position a woman wants to be in. I've thrown alot of business his way working at the truck stop next door, and know him personally from coming in. I've heard of stories of people dealing with him and never believed them until my own personal experience. If you have any other choice, chose someone else. I will never recommend this business to anyone.

Pulled off the interstate to get gas and realized something was dragging under our car. Saw this place was only .3 miles away, so drove over to see if they could help. They immediately got us in, took care of the problem, and got us out in about 20 minutes at a very reasonable price. We really appreciated the help and friendliness of this small business.

Thank you John Graf for coming to my rescue last night! I was 3 hours away from home and my 1973 Beetle broke down. I called John Graf, he was out by me quickly and fixed my car so I could get home!! His price was awesome! Thank you John! I made it home and I’m so thankful you were there and such an honest person!

My wife and daughters broke down on the highway trying to make it back home from MO to WI. BATTERY light on and battery going dead, Check Engine light flashing and engine shaking as they pulled into the Mobil Gas station. We prayed for direction and found John Graf Repair across the street from them. I called him to ask him to go to them to check it. The engine then restarted and no lights on; however, I recommended she take it there. John was gracious to check it out and said the Battery was fully charged and Alt. working; had a misfire clocking on cylinder #4 but felt it should be no problem getting it back home without repairs. What a gentleman. Thanks, John!

honestly I don't understand all the one star reviews! I had found John Graf through an RV dealer who recommended him to do an inspection an an RV I was planning to buy. Best $120 ever spent, saved me from buying an unsafe vehicle full of rot and rust and $12000 for the RV plus the thousands more of repairs along the way. He spent a full hour inspecting, had pictures of the problem areas on his phone he showed me, and gave his honest opinion. He could easily have just said "oh yea just some new tires and a belt and you'd be fine" to get another $500 out of me and sent me on my way, but he was honest and truly spent good time on the vehicle. Again, best $120 I ever spent.

If I could give them a no star review I would. I never could get a estimate or get anykind of recite. I called them for 4 days straight and they couldn't give me a estimate. Because of this they put me in a bind to where I didn't have a chance to go else where. They also charged me $65 to haul it from the Dixie Truck stop, which is across the street! The radiator cracked and they took advantage of out of towners. They charged us $245 for a radiator that cost $125 at the Bloomington Advanced auto parts. My car is a 90s model ford and it cost a total of $600 for the repair the radiator. To top it off when we finally got our car back they busted our seat belt and now our alignment is off and our car pulls hard to the right. If you can avoid going here do so. Get your car towed to Bloomington, it's 20 min north. There are plenty of dealerships that will be able to work on your car.

Over 20 minutes late And then the truck would work. Driver calls manager who says "figure it out." Would give them a 0 is I could. Wouldn't have chosen them but our fleet management company did. Use anyone else-not them.

I would suggest calling around before calling here. I had the dealership quote me on the same job that was done here once I got home. The price was a little over $1000 cheaper....at the dealership. I'm feeling like I definitely was taken advantage of.

My car started to over heat and i decided to stop at mani mart by mcdonald in Mc lean , after I stop steam is coming from the engine so I ask the gas station attendant for any mechanic in town and they have and gave me their number. It's late in the afternoon and we still have a long way to go home. They came and check the car and can't find where the leak is coming from. Towed the car to their garage to do some pressure testing, got a call after 20 min that my radiator Crack and need to be replaced. They said luckily there is a part available in Bloomington and they can fix it ASAP which they did finished at 10 pm. It's very cold that night below 0 degrees, . I'm happy with theither end result coz they fixed the xterra and we were able to arrive home safely at midnight. Thanks.

I give them no stars. It made me give them 1 star or I couldn't post this. My van broke down by them(transmission went out) that's the only reason it why it was there. They had it for 2 months claiming the used transmissions they were supposedly putting in were no good. After 2 months I had them put in a rebuilt transmission from the dealer. I went and picked it up 2 hours away. On the way back home I had more issues with the transmission. Don't ever go there for anything! If you break down somewhere by them, do yourself a favor spend the extra money and take it somewhere else. Trust me you'll be much happier.

Scam artists charges money for problems he said that he fixed. Then holds truck hostage for a couple hundred dollar balance but doesn't give you a estimate or bill or even let you know that it's finished.