Hail Automotive in
Le Roy (IL)

Our car broke down in LeRoy, and Eric/Hail came highly recommended. He was communicative throughout the process, and even checked on us while we were waiting for a tow. Good, honest, helpful shop.

So thankful to the owner of Hail Automotive... he stopped for me after business hours to help get me safely back on the road again, while managing phone calls and other repairs happening in shop. He was so understanding, helped me quickly, made me feel prioritized, and also took time to explain repairs/functions that were awry with my car.

Yesterday morning I showed up here unexpectedly. I was traveling on I-74 and my car went crazy… all the engine lights came on, smoke, bad smell. Pretty up everything you don’t want to happen when you’re traveling. By the grace of God I was near Le Roy exit and quickly looked up auto repair shops. I wish I had gotten the guy’s name so I could personally give him credit. It may have been the owner. But he was sooo nice. Ended up checking out my car and immediately knew what was wrong with it upon quick inspection. He got me in, made all of the repairs, and got me out in less than 2 hours. I’m so grateful my car even ran long enough to get to him. It was so close to breaking down completely! Everything is running perfect now! Thank you so so much for your kindness and getting me in last minute. If I lived in this area I would come to him for future repairs. I would give him 10 stars if I was able to. THANK YOU!!!

I am from Indiana and headed to the Illinois Deer Classic and blew a tire , but my car didn’t have what I needed to change the spare. I called just as hail automotive was cleaning up for the day and explained the situation. I could tell it had been a long day for them and he said they’d already had a guy have to leave early. I know I am pretty much the most inconvenient thing for any working class fellas to have begging at the doorstep on a Friday right before close…. Long story short… Hail automotive is currently closed, and the owner is personally changing my tire after they had to cut a wheel lock lug nut off already…. He momentarily came back into the office to help a customer that was a local, and I could tell that he really cared (not that I didn’t know it already). If you’re a local (or traveler) choosing between hail automotive and another shop for tires or even bigger jobs like clutches or head gasket replacements, hail automotive is the clear choice and I would send my grandmother here happily if she drove on highways still. Thank you to all three of the fellas here working after close!

Eric took time to explain details of the Service to my vehicle and the price was extremely reasonable. I highly recommend Hail Automotive!

Came off the interstate with nail in the tire, losing pressure. They made room to get it fixed and us back on the road. Very kind and efficient service.

I called about the rear main seal in my truck. They gave me a day to bring it in. Took it in on a Monday and it was done Tuesday. No leak anymore. I would recommend them.

Had a trailer issue while traveling from TN to MN. I was referred to Hail Auto by the guys at Loves. The gentlemen at Hail were extremely helpful, and timely. Back on the road in less than 2 hours. Phenomenal service!

Hail Automotive in Leroy il is the best mechanic service shop within 100 miles hands down. Eric and his staff always go above and beyond to do what's best for you and your vehicle. And on 12/17/2023 had a shifter problem Eric had one of his guys come look at it got it to where I could drive it to the shop. Eric looked at it diagnost the problem and fixed when he could of said wait till Monday. Thank you Eric for all you and your staff do.

Getting both work trucks worked on here. They were quick and very professional. Highly recommended coming here if you need work done. Can not say enough about how they helped me out in a pinch. You guys are awesome!

We took our car to Hail after the dealership quoted a bunch of things for a bunch of money. Hail looked it over thoroughly and gave us a great price on what actually needed done. Service was great. Definitely worth the drive to LeRoy. 10/10 reccommend!!

This is a wonderful place to take your car needs too! Big or small! Eric and his team will treat you right with fast and efficient work and fair pricing!

Had a flat tire and stopped in without an appointment. They took great care of us and got us back on the road quickly! Highly recommend! And there’s a good doggy there too.

We left Davenport Iowa on our way to Indianapolis Indiana, we noticed jerking so we goggles auto repair and Hails was on the list as well as several other, upon stopping in the gentleman asked if he could help and I said I surely hope so, he was working on a vehicle but said he could check it out for me, after doing so he told us the transmission was going out, he put some in and told us we should make it to Indianapolis but not sure if we were going to make it back, just wanted to say thank you for taking the time out of your busy day to help for women that didn’t know what was happening to the car, kudos to you and we appreciate your kindness because you didn’t have to help us but we are glad that you did. The four women from Iowa gives you ten ⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️ Great customer service

Saw we had a fast tire leak up the road. Stopped off and could not have found more helpful people. Eric was incredibly kind to work us in on short notice. Thanks for helping us make it home!

So grateful for the kind folks at Hail Automotive! Had a flat tire and was stuck on the side of the road with 4 small children. I was towed to Hail and they immediately patched the tire and got me back on the road within an hour. Definitely recommend!

My husband and I and our 3 children were passing through on our vacation. It was a very warm day and our a.c. stopped working. Hail automotive worked us in and got us back on the road. Forever grateful.

My service was great. Eric had no problem giving me good estimates on a tow service they offer. And they came fast during the snow storm on 02/17/2022 I was in a pickup with a trailer and was rotated towards oncoming traffic in the center of i-74 very dangerous. When the tow came Nathan and his partner was very nice and knowledgeable in what to do. They took a big risk of there life being out with people flying off the road left a d right. He had me follow him for a bit to get a hotel in Le Roy for the night 10 out 10 experience .If I'm in the area and need a tow or anything I know who I'm calling. It was 250 to be pull out the ditch when it was said and done total was 200. 50$ cheaper then estimate. They take cash or card over phone. Very nice people indeed

We were caught in the last snow storm 8 am in Leroy. Needed to get ahead of the storm to get home to Wisconsin. Tire on my Waverunner trailer shredded (long story). Hail automotive, without hesitation, brought a jack out in the blizzard and changed it for us. We were almost the "old couple found dead in the snowbank" but we made it thanks to Hails.

Hale Automotive provides the best service and pricing around. Eric is an honest guy that always takes care of the customer. Bar none the best place around to take your vehicle to. We are moving and hope we can find a shop half as good as Hale Automotive.

Showed up at closing time with a flat tire on an f-550 the manager immediately hopped on the phone and found me a tire 20 miles away. Asked them to stay late so I could go get it. Then mounted it on my truck the next morning by 8 a.m.. outstanding people, outstanding customer service. Friendly and great attitudes from the owner and the manager

I am always happy with the service here. My family has used this business for years. I can tell that Hail Automotive is not trying to rip me off and is genuinely trying to get the job done to th best of their abilities while charging a more than fair price.

I have been taking my vehicles to Hail's for almost 10 years. Eric and his staff always do a great job and are extremely professional and knowledgeable. Eric explains everything in a way I understand which is something a lot of mechanics don't do. Eric has never steered me wrong and everytime he gives me an estimate of how much something, especially large repairs, will cost he is spot on. He's awesome about fitting me in on short notice when something goes wrong. He does amazing work for very fair prices. I highly recommend Hail Automotive!

I have been bringing vehicles to Eric and his team for years. They are forthcoming with required repairs. They know the importance of safety, and balance that with cost. They have serviced my personal and company vehicles. They are always my first recommendation to folks needing automotive services and tires too!

We broke down while on vacation. These guys picked me, my wife and 2 toddlers then towed us to the shop. They gave us options for repair including a cheaper one that at least get us home safe. They made us feel welcome while they did the repair. They saved the day as we were tired and miserable. Wish these guys were our hometown mechanics!

We were traveling home from vacation and got a flat tire on the interstate.We ran across this GEM of a shop close to the highway. We pulled up and our tire was fixed and put back on within 15 minutes. He squeezed us in. Only charged us 25 dollars!! What a blessing.

We were traveling and broke down and we were very lucky to break down near Hail's Automative. We were able to drive there and they were able to fix our truck and have us back on the road within a few hours. They were very nice.