After an extremely stressful week we needed two cars towed to two different places. Southwest Wrecker answered their phone on the weekend, talked me through my options, and patiently waited while I figured things out. Chassidy the dispatcher was so sweet and helpful, and she got everything all arranged for us. The driver (sorry I missed his name!) was here fast and did a quality job. Thanks guys! my stress level is finally coming down! :)
I was involved in a motor vehicle accident on highway 55 during an ice storm. I called Southtown Wrecker. He arrived pretty quick. Justin was the driver and he is absolutely amazing. Thank you Justin for keeping me calm and safe while hooking up my vehicle and towing me and my car home. recommend Southtown Wrecker for your towing needs. Be sure to ask for Justin.
10/10 definitely would recommend this place very professionally and friendly. Got my car towed in a reasonable manner even when super busy. Shout out to Chassidy and Hepner!!
Chassidy and Justin helped me today with a tow! Justin was very professional and swift! Thank you so much, Chassidy, Justin and Southtown Wrecker for helping me!!
Car broke down, and called southtown tow, we originally tried pushing it home until we had called the guy who came to tow was Justin Callahan, he was nice and got there in an efficient time he was very professional and cautious of us standing near he instructed us to be careful and stand away from the road he was thoughtful and nice to us he was really understanding! He is the reason why I will trust going to South Town towing company
I have been working very well with south town towing for my mechanic shop needs very good people fast fair priced and professional I highly recommend south town towing to anybody in need of towing services or seeking. -onsite automotive
I used south town to help pull me out of a ditch. The gal on the phone was extremely polite and patient. The driver (Dion) was also very professional and polite. They picked me up and drove me to my car. I would recommend South Town Towing for anyone who needs help!
My car’s tire went out on the interstate thirty minutes from Bloomington, but my driver Justin was able to reach me and render aid in a timely manner despite the distance. He was very friendly, extraordinary helpful, and just the kind of person you want in a crisis. Justin ended up towing my car and changing my tire for me quickly and at no additional charge. Overall, I was very impressed with the professional service and awesome staff. 10/10, would call again.
My son’s car broke down and we needed a tow. Called Maurer / Southtown and they had a truck out in less than 15 min. Driver, (Justin) was super friendly and helpful. He had the car hooked up in no time and had us off the road and out of harm’s way. Highly recommend them for your towing needs.
My Peterbilt broke down pulling a tank. Southtown was able to send a wrecker out immediately to tow me to the shop. They were very reasonably priced and the driver, Jeff, was great! Jeff backed my truck and trailer behind the wrecker into a pretty tight spot at the shop! Very impressed and highly recommend Southtown Wrecker!
Jeff definitely handles business 5 Star Review Very Professional and Punctual if you catch a headache on the road you know who to reach out to in Illinois
I was stuck with a flat tire at Hucks. This wonderful gentelman approached me and changed my tire in minutes and had me on my way. I will be using this company from now on!
Son managed to break four of five lug nuts off of his driver side front tire. Justin arrived to tow the car home so I could properly repair the car. Justin was awesome, and extremely helpful. If it was not for Justin I would have never gotten the car home. If you need a car towed ask for Justin. Phenomenal service!!
My car malfunctioned last night on the interstate and basically shut down. Got it towed and the guy was incredibly helpful and so nice. He looked at it for me at their shop and actually got it to start so I could get it home!!!
Great people to deal with. This is the ONLY Medium/Heavy duty Wrecker business in the area that will take care of you and your vehicle. HIGHLY Recommend!!!!!!
AJ was great. I’d leave 10 stars out of 5 if I could. We had a flat driving through. AJ got there 4x faster than the other towing option we had. After I made 20 calls, no tire places had our tire in stock. AJ knew a place that did. He was kind and we appreciated it.
This place is GREAT!!! Chassidy answered the phone and I got all of my questions answered. She sent Dion to help me out & he was PHENOMENAL!!! I would recommend Southtown to any of my friends near and far.
After fresh snow, our son's car slid into the ditch. We knew right away to contact Southtown Wrecker. After talking with Pat and Nicki, they reassured us that someone would be out to help us right away. They were extremely kind and caring. Jericho came within 20 minutes and was so professional. He talked us through what he was going to do and then told us to go stay warm in our car while he took care of our sons car. He was so careful and took his time making sure everything went smooth. I would highly recommend Southtown Wrecker!
EDIT: I did contact you and was basically told tough, deal with it! We literally drove from Peoria to get the truck and your guy took off. My daughter had a seizure while driving that is what caused the accident, and then had to deal with this! Had to leave the emergency room to hurry and get the truck because the driver said it would be an additional 300 if we weren't there in an hour! We were able to drive it back to peoria with no problem. They were told we were on our way by the officer and loaded it anyway! So, thank you for all the extra headache!
Also own Maurer wrecker service....Do NOT let the police contact this company in the event of an accident!! They will charge you the fullest extent that they can! $490.00 to go 12 miles for a vehicle that was drivable. The driver pulled off quickly as soon as I pulled up to the tow truck and police officer. They charged a clean up fee of $150.00 to pick up a full grill, plastic not heavy at by the way (CLEAN UP FEE). It was in the grass. Not in the road at all. $250.00 flat rate to tow I get. Then $2.50 a mile to go to the scene. And $5.00 a mile to go back to their location. After an accident the last thing you want to worry about is this. And they only had it for 3 hrs. Ridiculous!!!!
This place is a rip off. My car was towed by Woodford county and taken to this place. The officer tells me don't worry you only have to pay the tow and the storage fee. I call and this is what South town tells me.They said that it was a $50 admission fee and then a $50 something else fee and then 25 miles at 2:50 a mile and then 25 miles at 1:25 and then $250 for the tow and then the $120 for it sitting there. Where are all these fees coming from. It's been there since Sunday night at 8 pm. This place is scandalous and a rip off. I have never had to pay so many fees for having my car towed. It couldn't be left on the side of the road due to where it was sitting. Almost 700 dollars. What?? So now another family without a car. Who can afford this? Where are all these fees coming from. There is a standard tow fee and then the days it has been there which isn't even a full 72 hours. 120 for it sitting there since Sunday night. That not 120 dollars at 40 dollars a day. A day is 24 hours. I have heard from others this place was scandalous. Apparently I need to speak to an attorney.
THE ABSOLUTE WORST! We got a letter regarding an impounded vehicle states away. We called Eric up and explained the situation, that we were a couple states away. The vehicle was one of our family member's who is incarcerated. We were told they would hold the vehicle until the 4th of July. We were told that if we paid the impound fee they would release the vehicle to my Mother and the contents. We just called today and THEY CRUSHED THE VEHICLE!!!! My mother is so heartbroken. There were family heirlooms that are now crushed. Its bad enough to deal with what my family member did, but now we were cheated of what little closer we would have gotten from the situation. Thank you Sir for breaking my mother's heart. She's now outside wandering in the rain bawling her eyes out. Now we have to cancel the vehicle we scrimped and saved to rent...$1700, as well as 300$ for the hotel, and 200$ for gas, money we didn't really have. I had to take back $500 worth of coins just to try to get enough money....and none of this included the impound fee. All this hassel we went through ALL FOR NOTHING!!! If you weren't able to release the vehicle to use, you should have told us in the first place instead of lying over the phone, saying that you never agreed to it. You don't deserve to be in business.
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