Advance Auto Parts in
Fox River Grove (IL)

Great place. Always have what I need

Jay is awesome and very knowledgeable.

Great employees always helpful

Always quick service! Barry, Jay, and Jeff are always on time, helpful and knowledgeable! 🙌🙌

Had what I needed although only had 2 bottles of the fuel conditioner or I would have bought more. Service was friendly.

Go see Jay.. he always gets me fixed.

Awesome experience there are very nice put my wipers blades on

stopped in to get some wipers, and he was more than helpful very knowledgeable and gave me guidance on installation. There’s not too many people out here like andy great customer service amazing knowledge He went out of his way. Highly recommend this place and ask for Andy.

Staff is very helpful always get the parts you need and at a good price. They carry Honda approved fluids (Power steering)

Staff is very rude and act like they are running a top secret operation. Been here very frequently as it’s the closest auto parts store to my house but I will be taking my business to Orileys from now on down the street

This is my go-to place for all my vehicle needs!! Jay & the rest of the guys that work here are very knowledgeable, helpful and friendly!! Went in to pick-up an online order for rear brakes on my wife's truck & walked out with everything I needed & then some!! (She was due for an oil change too!😉)

Great service. Logan was extremely helpful I learned a lot about what to do to keep my car running better. Thanks

Before I bought a battery online, I called the store to see if I could get it installed. Whoever I talked to said if I got there before 7 pm, it would not be a problem. So I arrived at 5 pm. Jim told me that he was the only one there and said that it might take longer that 45 minutes to install. OK no problem. He then proceeded to tell me that they can install only about 10% of batteries. He looked under my hood and didn't know how to install it. He was going to call a mechanic and pay for it out of his own pocket. I told him I don't want him doing that, that's not right. So, here is my problem and why I gave it one star. I wish there were negative stars. Whoever I talked to should have asked what kind of vehicle I have. If they can't change the battery, they should have let me know so I don't waste my time and money. Remind you, I was very understanding through all of this. When Jim told me he couldn't do the battery, I asked for a refund. With some attitude he scanned some ticket and said order cancelled! I said what about my refund. He said I was never charged. I pulled out my phone and try to show him, but when he cancelled it, it must have reversed the charges. He basically was giving me attitude from the moment I walked in the door. If he hates his job that much, he should look for a new one and not take it out on me or anyone else. I will never be back here.

If you want "Advance to Go and collect $200" shop for auto parts here... Good deals!

very helpful... great inventory in stock

Great customer service every step of the way!

Logan is a great person. Very helpful and very professional.

My mini van broke down and I happened to be by Advance Auto Parts. Logan was very kind and helpful!

Jimmy AKA Mr. Commercial guy is one of the rudest sell associates i have dealt with. Not everyone has his knowledge, nor know the script for pick-up orders in store. After so many years of buying product from them, today was my last time spending money at this facility.

My wife was at the store in Fox River Grove on 7/11/20 at 8:00 AM and the store clerk was extremely rude. He treated her like she didn’t belong in an auto parts store. And even though I verified the exact parts I needed were in store the clerk tried to push a more expensive part on her by telling her it was the only one that fit my vehicle. I will never shop at this store again. O’Riellys is up the street and they were much more pleasant to work with, go to them instead

Excellent customer service. Bought windshield wipers and an employee even came to put them on our car. Would definitely come back for any other car needs.

The guy behind the counter name was jimmy, he was super friendly and knowledgeable and helped me get the parts I needed to get my car back on the road, thanks

Great experience at Advance Auto Parts! Kind and helpful employees. Items were well priced and we were able to find everything we needed for our dirt bike. Highly recommended

Perks and order online pick up in stock in a half hour or less. My new parts house. You don't even have to deal with these guys. It's pretty much self service, as long as you know what you are after!

Friendly, helpful staff. Good selection.

Decent auto parts store always look online for coupon codes before going in though you can save yourself a bunch of money

I came in looking for some fittings for my radiator, Bob was extremely helpful and assisted me in finding the perfect fittings!