Whitey's Towing Inc is a family-owned and operated local business that has been dedicated to providing fast, friendly, safe towing and recovery to the communities in Crystal Lake, IL, and Greater McHenry County since 1983. At Whitey's Towing, we tow it all from compact cars to semi-trucks; our team has the knowledge and skills to help you with all your towing, recovery, and roadside assistance needs. Need to move a toolbox or heavy machinery or equipment? We can help with that too! With a well-maintained arsenal of over 13 tow trucks, flatbed trucks, 4X4 wreckers, cranes and more, we are confident that we can tow, recover or haul just about anything. As a team that specializes in light, medium, and heavy-duty towing, transport and recove...
Hours not specified
What clients say about Whitey's Towing, Inc in Crystal Lake (IL)
I’ve been calling whitey’s since around the time they opened. Their service is so good. I have long bed extended cab Ram2500 w a manual transmission. The have a flatbed they put it on and they take great care of it. They are the only tow company I am familiar enough with to recommend to others. The people that have called them on my recommendation are all very happy with the service and they will be their first call in the future.
Great service!! They arrived in 20 minutes from the time of the call. My tower Santiago was friendly, understanding, and professional. Highly recommend.
Wow! is all I can say. I spoke with Connie regarding our wrecked car that was towed to Whitey's,. Due to insurance issues, it has been taking up space there for far longer than it should have. Connie not only enlightened me about the adjuster process, but she was also was willing to work with me on a solution. It is so uplifting to know that customer service and kindness still exist at Whitey's. Thank you!
The driver (Dan) was on time and took the shortest route to the destination. I appreciated the friendly, professional interaction with him and highly recommend using this towing service.
Your driver, Tim, was extremely helpful. Thought I’d need my vehicle towed, but Tim did a bit of magic and got the car started. I was able to drive it to have the battery replaced. Thanks so much!
Danny is the best he was the third person Porsche sent out to charge or tow my 911 the first two couldn’t charge it. Danny wouldn’t give up and tried to pop the front
trunk while charging the fuse and that worked so we could get at the battery. He was kind professional knowledgeable and cared! What a great representative for this company … Joanne
This place did there job very well and didn’t have to put my driveshaft back in however they did and they absolutely are highly recommended towing company! 5 stars driver was very friednly as well as the staff inside !
Over charged me for a tow. I called and let them know what happened. They said they were making note of it and someone would reach out to me on Monday. I waited till Wednesday. no call. I called back Wednesday and asked what was happening. They assured me someone would reach out to me on Thursday. So I waited till Friday. They said the same thing. I don't think I'll ever get a call to resolve my issue. I got a tow from my house and I followed. They took a weird way making Unnecessary turns. Their reasoning would be weightlimits on roads. Very valid reason. But I took the route that's google stated was the best and there aren't weight restrictions on the roads we would have traveled and no low bridges. Be careful and make sure you aren't over charged
I had such a great experience with this company. Steven went above and beyond to help me when my car needed to be towed. He was kind, friendly, and very professional, which made a stressful situation so much easier. I truly appreciate his help and would highly recommend this company to anyone in need of towing services.
Danny Tousey was such an amazing guy and so sweet and got everything done quickly and easily! If I needed to be towed again I would use Whiteys Towing Inc again 100% and would recommend to others!
I called Whiteys becasue my wifes car needed a jump due to infrequent use. The individual that took my call was very helpful and within 30 minutes a Whiteys truck arrived. Danny introduced himself and got the car started within minutes. He even assisted me in topping off the windshield wiper solution tank. He also did an inspection of the engine to make sure that mice had not feasted on any of the wires. He noted that the battery was quite new and suggested we use the care more frequenyly. I will follow his advice and let the car run for 15 minutes after the jump before I head out to do some errands.
A very competent and friendly man!
I just want to say that we will use Whitey's Towing from now on (hoping to never need a tow again, but IF we do....). Brandon towed our Honda Pilot today, and due to the position that the car was in the lot it was towed from, he wasn't able to put it on the flatbed trailer in the direction we would need it to be, for it to be put in our garage facing nose-in. I was amazed that he went above and beyond, by taking the car off the trailer in front of our house, and then putting it back on in the right direction, so that it could be put in our garage front 1st. Wow, just WOW! This is true customer service at its BEST. Thank you Brandon. Kudos to you, in a time where so many people want to do the bare minimum, you really shine. :)
Thank you!!
Trustworthy company with amazing people!
I want to give a special thank you to Santiago Mijares. I had lost my wallet—with my ID and credit cards—at a car shop, and Santiago found it in the parking lot after the shop had already closed. Noticing that I lived nearby, he kindly took the time to drive to my house to return it. I wasn’t home, but he still went the extra mile by knocking on my neighbor’s door and safely leaving the wallet with them. His actions truly reflect his integrity and kindness.
Thank you so much, Santiago!
Great guy at whiteys towing named Santiago, went out of his way to help us with our car, he was quick, knowledgeable and professional. Did the job super fast too with a great attitude, bless this guy and the company. Thanks for the help!
Will reccomend Whitey's to anyone! Amy the dispatcher was polite, quick, and had all the answers. Josh the tow truck driver went above and beyond with his customer service and getting my car to the dealership. 5 stars all around and thank you again Whiteys!
Eddie Blank with a common masterclass. Saved my friends car out of the kindness of his heart in a timely and professional manner. If you have car trouble this is the company to use.
My vehicle got a flat tire at 10:00pm on a snowy night. After attempting to change it myself I came to the conclusion that I needed help. Not being from the area I took a chance on Whitey’s. I talked to Amy on the phone who was very sweet and understanding. Jose arrived within a half hour. He was very friendly and took care of my tire. I probably won’t be in need of their services again but I wanted to show my appreciation.
Called last minute, got immediate service. Felt like my vehicle was respected, very satisfied with service and price. Will continue using their services.
I had an excellent experience with Whitey’s Towing! Chago, the driver, was incredibly professional, friendly, and arrived quicker than expected. He made a stressful situation much easier with his positive attitude and expertise. My car was handled with care, and he ensured everything was done safely and efficiently. Highly recommend Whitey’s Towing and especially Chago for top-notch service!
Had a close call last night and snapped axel an control arm on my tires after it blew but Steven showed up fast an helped me with my horrible situation was very informative an careful with my vehicle got me out the ditch an towed home safely without any extra damage heard he was a newer employee when I called to pay for tow an it blew my mind whiteys is definitely the place to call because they have amazing drivers thanks again for the excellent service
I rarely write reviews but Rob at Whitey's towing is a superstar!!
Had a flat tire with a rip and a bum spare. Just needed to get my car .01 miles across the street to a tire service company for replacement. After almost 2 hours of getting the run around from my insurance's road side assistance department-still no tow truck. My brother called Whitey's Towing and Rob was there in under 15 minutes with a friendly smile and quick, efficient service. The car was in tow and at the service department within minutes. Thank you Whitey's and thank you Rob! 5 stars aren't enough stars for this kind of service and honest empathy.
Give that man a raise!
Kathy W. Algonquin
Danny was fantastic! Very professional and accommodating. I'm new to the area and Danny helped me find a reliable auto body shop nearby to drop my car off after getting into an accident. He was nice and helped me relax after what had happened. Highly recommend calling them if you need a tow
Love this place! Dispatch was super helpful and nice from the moment I placed the call. Then our driver, Santiago, was not only the nicest tow truck driver we’ve ever met but also one of the nicest people in general. He definitely went above and beyond. I can’t recommend this company enough. Thanks for helping make a crappy situation so much better.
Worse towing company , the driver of the truck on may 23, 2024 around 3:20 pm with a motorcycle was driving crazy , cutting people off and even taking a red like on alqounquin road almost carouse another car crash . Get better drivers I got everything on dash cam will be publicizing all of it soon . Get better drivers.
These guys are amazing and ready to tackle any job at a moments notice. We have used these guys prior and will continue to do so. Thank you for all that you do!
- Vista Trans
One of their tow truck drivers cut me off while driving. I had to swerve out of the way. If I hadn’t, the driver would’ve hit me. If this is how they drive their vehicles, I certainly wouldn’t want them handling my own. I would suggest choosing a different company where the drivers have training, or at least making sure it isn’t this guy who is doing the job.
If you value your car do not use Whitey's. They are not a reputable towing company. On the recommendation of Francen and Son I had them tow my car to the repair shop. When I came to pick it up, there was a 2 foot crack at the very top of my windshield going across. Francen and Son told me it arrived this way. I called Whitey's and had a distressing time talking to Ashley, the girl that answers the phone. She kept giving me excuses day after day on why the person in charge of damages can't come to the phone. I paid $184 for the towing company and now I have an additional $425 repair to make on a new windshield. This is a very dishonest company that will not take any responsibility for damaging your vehicle. Based on their customer service, I'm not sure how they have good reviews.
These guys rock! Had a special circumstance on a broken boat trailer. Set a time for a 8:00am pick up, team member was there at 7:40am, Semi with flatbed shortly followed. Got my boat and trailer back home, with a surprisingly low rate. High recommend!
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