What clients say about Jacobs Mechanical Services & Towing in Brookport (IL)
My car was towed and it is the only possession I have. The owner waived every fee he could to help me get my car back. Gave me a hug a said he would pray for me. Most people view towing companies (like so many in Paducah and especially metropolis) as money hungry vultures.
Not Jacobs. They are good people. Other tow shops could learn a thing or two from this business. They bring back the people factor in a business that has forgotten word of mouth means a lot . They were a God send and I'm lucky to have had such decent people in a bad situation. I recommend Jacobs towing to anyone that needs their vehicle towed.
You won't be disappointed.
Within 24hrs of my car breaking down, they had it towed, diagnostic ran, part ordered, and repaired. Communication was great and straight forward on what needed to be done and pricing. I will be recommending Jacob's to everybody that needs a Mechanic.
Jacobs Mechanical Services and Towing has been outstanding for my family—fast, professional towing and excellent vehicle repairs every time. Mickey and his team are honest, reliable, and truly care about their customers. We’ve trusted them with multiple vehicles and highly recommend them for your mechanical or towing needs.
Mickey has been my go to mechanic for years, no matter the issue I’m having with any of my vehicles, regardless it’s on wheels or tracks, they have repaired them in a timely manner with reasonable prices.
He’s helped me out of a pinch more than once. I’m glad to have made the transition from just a customer to now a friend of the Jacobs family.
You can’t go wrong with Jacob’s mechanical and towing.
Nice mechanics who know what they are doing. They take great care of our Chevy. We are regular customers. Highly recommend for all you vehicle troubles.
Great service and even greater people!
I was on my way to Montana for work and had a terrible oil leak. Mickey got me in that Monday and had me rolling on the same day. They’re absolutely salt of the earth people with a family run business that puts the customer first! Mickey even gave me a call a few days after I had been in just to check up and make sure everything was good and that I’d gotten where I was headed. I’d recommend them to anyone!
Mickey and his crew are the best!! I’ve used their towing services professionally and personally and they are always quick and take great care of your vehicle! The repair service is accurate and honest which is so commendable these days. In a world where mediocre results and efforts are the norm- Mickey and his crew go above and beyond in their service !! Keep up the great work!!! You are all very appreciated!!!!!
Was having car trouble and still 6hrs away from my out of state destination. Got an Airbnb (Farm on Deer Run) and asked the host to recommend an auto mechanic. Without hesitation, she recommended Jacob's Mechanical, saying he was as honest and hard-working as one could be. This, I can confirm! Jacobs squeezed me in, fixed my problem (new starter/solenoid for a '69 Impala), and did it in one day at a very fair price! I highly recommend this shop for any car problems you have!
This is one of the best shops around. If anything. And I mean anything. Needs to be done. Call these guys. They have it all. Awesome experience. They are great. Give them a call for anything that needs to be done. Dont hesitate. Call them. They will have you fixed up really quick and its work they stand behind.
We were in a bad situation, past business hours, interrupting personal time both at night and in the early morning and Mr Jacob and his son and crew came to our rescue. He went out of his way to save us money, keep us on time for critical appointments we had 3 states away and everyone was kind, understanding, helpful, knowledgeable and professional. If you ever need a job done, you can rely on Jacobs Mechanical Services to do the best work possible. I had never met Mr Jacobs and his crew before but I will never forget them. It was an honor Sir. Thank you !
Took my Land Rover Discovery 2 to Jacob's Mechanical Services and couldn’t be happier with the experience. They were able to get me in quickly, communicated clearly throughout the process, and proved to be trustworthy from start to finish. They replaced the CV joints and water pump, fixed the muffler, and did some much-needed work on the brakes. The difference is night and day—my Disco 2 is running smoother and feels tighter on the road. Highly recommend Jacob and his team if you're looking for honest, quality work and solid customer service.
It is an honor to recommend Jacob's Mechanical and Towing Service. I experienced top-notch service, professionalism, and reliability. They take the time to explain issues clearly, provide fair and transparent pricing, and always go the extra mile to ensure satisfaction. Their honesty and attention to detail have earned my complete trust.
I cannot recommend Jacobs Mechanical and Towing Service highly enough. They exemplify excellence in every aspect of their work.
Sincerely,
Pam McGinnis Turner
Metropolis, IL
Mickey updated,rewired and installed an auxiliary battery for a used dog box id purchased into my truck. He went above and beyond. The older wiring needed to be redone, fan/water pump/lights updated. He communicated every step of the project, the final product is incredible. I would definitely use jacobs for any additional work I need done. Their knowledge, and attention to detail is amazing. Cannot recommend enough
I recently brought my 2011 Chevy Tahoe in to Jacobs Mechanical Services & Towing for an issue with the vehicle not taking fuel at the pump. I had orginally taken this same vehicle to a different automotive shop to have this issue fixed but they couldnt seem to take the time to thoroughly fix the issue. The guys at Jacobs Mechanical & Towing jumped straight into the issue and had me up and running now issues in less than 4 hours and at a very reasonable price! Thanks Guys, I really appreciate you taking care of me and showing me that your customers do matter!
We were on a family vacation from Illinois to Florida. Our car broke down, just south of Metropolis before hitting Kentucky at 1030 at night. We had five sleeping kids in the car. Mickey responded quickly to our call for help; way quicker than our roadside assistance from our insurance company. It turns out our alternator had died. Mickey dropped our entire family off at a nearby hotel and took our car to his shop to be repaired. His team woke up early the next morning and fixed our car and returned it to us prior to our hotel checkout time. The entire situation was very stressful, and this company made the entire process peaceful. I would highly recommend them to anyone needing help.
These guys rescued us on a Fri afternoon. Driving from FL to WA the clutch went on our jeep. They found the part. transported us to a hotel room. Worked on jeep overnight and we were on the road by 8a.m. for the price we were quoted. Very nice,honest professional people.
They got me in really fast and got me back on the road with my business truck so I was able to make money. Great job and great service highly recommend them! Thanks again Mickey and crew.
Very nice guy. Helped us find a tire and get back on the road during the weekend right before a big storm. I'd like to also thank City National Bank for their help too. We would absolutely recommend!
5 star review! Came out and got the job done! Fast and professional! C&W towing came out and looked at the tire and said they couldn’t do it without even touching a tool, didn’t even try to help! I appreciate Jacobs mechanical services sooo much he literally saved my day and relieved so much stress I’ve been having trying to get my tire unlocked
I needed a variety of things done to help get some clean up on an empty lot completed. Called Mickey and he promptly met with me. I was expecting him to work on it sometime in the week. I got a surprise call a couple hours later that the agreed work was done. I VERY MUCH APPRECIATE that he and his son did everything I requested at a reasonable price, last minute, and on a Saturday at that. I wish I had contacted him sooner, I’m very pleased. Thank you once again Mickey
Excellent service! I called about my breaks and had my car back and fixed in less than 24 hours! Service was prompt and efficient and Mickey and Chris were so polite! Will definitely will be returning for any car needs.
Was doordashing today. Mind you I live in Paducah had to drop off an order in Metropolis. I had a bunch on engine troubles and my car died. Jacobs Mechanical Service came and towed my vehicle all the way home to lone oak. This family owned business came to my rescue when they didn't have to. I will highly recommend them for any vehicle trouble. They worked with me and was very understanding of the situation. If you ever need help reach out to them. Elijah was amazing and done a great job getting to me and getting us home. Mickey has reached out to check on my issue with the vehicle. They are very CARING and VERY UNDERSTANDING. They have a 10 stat review In my book. Thanks for all the help I got today.
Jacobs towing is very fast and on task. I had a car accident called Jacobs after calling 911. Jacobs arrived assisted me with get what things I needed from my car before I was taken by ambulance to the hospital. Jacobs was fast and efficient on working with my insurance company. I would highly recommend Jacobs for any of your towing or mechanical needs.
Mickey and his team got my truck into the shop, diagnosed, and fixed within 24 hours from when I dropped it off. Communication was excellent. Mickey called me first thing in the morning (truck was dropped off after hours the night before) and told me what his team had found, what my options were, and what the price would be to fix it properly. If you’re looking a mechanical team that is honest, knowledgeable, work fast/efficiently, and keep you updated through every step of the process- this is the place. I recently had a negative experience with another shop in the area (no communication, false promises, and hundreds of dollars added onto the price without my knowledge until the work had been completed). The customer service here and quality of work was a night and day difference. I can’t say enough good about these guys and they have earned a very satisfied repeat customer for whatever future work may come my way.
Jacobs Mechanical Service & Towing Is the best! He’s a friendly man willing to work after hours to assist a family on vacation in distress after a flat tire. Very professional and quick service at a great price! Thank you!!!
Jacobs Mechanical Service & Towing did a great job. They helped put up our new church sign. They were very professional and helpful. Thank you so much!
After getting 2 flat tires late at night, Jacob’s Services we’re called. Two men arrived and were incredibly thoughtful, kind, and went above and beyond with helping us out. We were in a rental car and with all of the issues that came with that Mickey with Jacob’s Mechanical Services & Towing was continuously incredibly helpful. I could not be more thankful to their support and kind demeanor.
