Rite Away Towing And Hauling LLC in
Granite City (IL)

Helped me out last minute and speedy service. Prices can not be beat.

Terrible customer service I been calling 4 days straight and no answer it’s not worth wasting your time calling

Fast and polite. Driver was a side of beef. Exactly what you want when you're stranded.

I had an excellent experience with this company and would recommend them to everyone who needs their services!

Had my stuff over 100 miles north of me and my car over 300 miles west of me. They try making it impossible for you, they couldn't care less. Also they damaged my car and have parts missing. Worst

This is a very shady business. DO NOT DO BUSINESS WITH THEM. I requested a tow, and the driver didn't respond to me with an eta. I then proceeded to cancel the request, to instead request one with my insurance. What did they do? They literally came and blocked my car in. I had to call the police, who were of no help. They basically said I have to pay them the money, or I was stuck. Are you joking? They were very hostile and wanted to fight over $100. Can you make this up? I wish, but avoid this business at all costs. They will literally rob you and prevent you from leaving over $100.

Great and friendly, fast service! They helped come tow me to their shop and replaced my blown tire quickly! Very affordable too!

I cant say enough how grateful i am for these guys,Called this place when I needed my truck and camper towed because my truck broke down. They should up quickly and were very helpful in fixing my truck. And went out of there way and over and beyond in doing so. Very grateful for these guys, then they reached out the day after just to check in with me and make sure I was OK.

Rude rude rude and very high and tried to rip us off. Lied about prices and refuse to answer questions. Will never ever use them and will let everyone know that they are rued liars.

I am never one to leave reviews on services. I have to say this is the worst experience I have ever had with a towing company or any service for that matter. I was told over the phone to text vehicle information and pickup/drop off information to them and would be called back with a price for the tow prior to pickup of the vehicle. I receive a call hours later say they are at the drop off site, I misunderstood as I was told earlier I would a receive a call prior to services being performed. Donald was the dispatcher on the other line. As I was trying to explain my concerns over price and that I was not called before tow was performed, he attempted to cut me off, I politely asked to not be cut off, He responded by cussing me out, and saying I now have 30 minutes to drop what I'm doing, get to the drop off location and pay cash or the vehicle would be towed to their lot and id have to pay double. Donald would not let me even explain my confusion or dissatisfaction not being called before the vehicle was picked up to be informed of a price, he continued to be aggressive and cuss me out. Completely disrespectful, unprofessional behavior

We busted our tire and rim on the interstate and after a different tow company screwed us over we called rite away and in about 25 minutes we were picked up, and had a new rim and tire and was back on the road! HIGHLY HIGHLY RECOMMEND if you're looking for fast and excellent service

Amazing service and expertise Had a nail in my tire and they plugged it and I was gone in 10mins worth the money I would give more stars honestly.

Found just what I was looking for, at a price I was thinking of to pay, young men on site were very professional, helpful. The time it took was outstanding, I am glad I used them, location is very near my home, great experience.

The driver got there as fast as he could and was very friendly. Tyler was his name he also showed enough concer to try to get ume off the highway as quick and safely as possible

We’ve been using Rite Away for our business for the last year. His team is always super responsive, careful with our vehicles, and has never told us no.

Nice, friendly company with honest genuine people. I was there for a total of 10 minutes. I spent more time talking to the guys than them actually working on my car.

I nosed my car into the snow off side of the road at about down a slight incline. Back tires about 2.5 feet off the road. I have no problem with the driver. He was timely, professional, and did a great job. He pulled me back on the road and I was good to go. My issue is the price. $200 to yoink me back on to the road feels like I got gouged. I know they aren't a charity, but my previous experience with services like this was $60-$110. $200 feels like I'm paying to get my vehicle hauled across town.

The guys on the phone are rude and you can barely hear them, driver was pretty quick and nice. Also charged me $90 for an in town tow and the next day I had another tow service tow it for $50 SMH

These guys were great. Got there quickly. Very professional and reasonably priced. Car towed and a tire replaced all within 1.5 hour of the initial phone call. I would highly recommend.

Absolutely the fastest tow service I've ever called and at a very reasonable price. I also got a great deal from them on a set of tires.

This is an amazing company. They do it all,the service is professional, the wait time was quick. I'm making this my go to mechanic.

Very good equipment. Really nice guy. Efficient and reliable service. Fair price. ( Be sure to tell them if you need a receipt for your insurance company — their text receipt isn't good enough.)

I had a blow out and had an hour to make it to drop of my step daughter. They had me in and out with four new tires balanced and paid in 34 minutes. Tire prices you can't beat, customer service beyond belief, hard intelligent workers, and a great atmosphere!

Excellent customer service. Promp responds. The gentleman who towed my car was super kind, understanding and RELIABLE! From the time that I request a quote to the time my car was at my house it was less than an hour! Would highly recommend!

I got my car stuck in a ditch, on top of a metal pole. It seemed like it was gonna be impossible to get it out. Don figured out a way to get it out without doing ANY damage to the bottom of the vehicle. He arrived quickly, was very nice and professional!!! I would highly recommend Don and Rite Away towing to anyone who needs a tow or any of the services he has listed. Thanks again for all your help Don, I truly appreciate everything you went thru to get our car unstuck!!! You went above and beyond and I will most definitely be calling you if I ever need any type of the services you provide ever again!!!

Donald helped us out when my riding buddy’s motorcycle tire came off of the rim. He did it $100 cheaper than everyone else I had called and was really down to Earth and nice about it. He called me back twice to let me know how far he was (which is great when you’re stuck on the side of the road). Everyone else was quoting me $275+ and this company towed my friend’s Z800 for $165. Much better price than everyone else. Would definitely recommend if you’re stuck somewhere and you want to rest assured your stuff isn’t going to get messed up in transit.

Elliott came to my location super fast. He was very professional and even found out what was wrong with my truck. I will definitely recommend him to everyone I know.