What horrible customer service I received. I called Napa to see if they had positive and negative gauge wiring with alligator clamps to do a repair. I could not get a simple yes or no answer and was finally told he has a 6 gauge jumper cable that would fit my needs. I make the trip out to him he doesn't have said product he have literally just told me 15 minutes earlier he had told he had so I made the trip out to him for nothing. What a waste of 45 minutes of my time with a bad customer service attitude added on to the trip.
I put in an order online, but it didn't go through, so I needed to do it in the store. Mark was very understanding and helped me choose a better product for my car and told me why it was better! This store is conveniently located and Mark was kind enough to apply the current discount for me! I love coming in for items I need and saving money through coupons and the latest discounts in the ads!
Needed a part and they were here. Found it to be priced much higher than most other NAPA stores, but they had the part, and they were the only ones local...
We were in a bind and were looking for a light and this company went above and beyond to help us out (Specifically Mark). Called back in a timely manor and worked hard to track down one that would work for us. Very grateful for them today!
Call the Napa store in Amboy very friendly people, if you don't see what you want ask them. If they don't have it there there's a chance they may be able to order for you.
