I have had the best experience with Steve at BC Automotive. He is so helpful and diligent in assisting you. I will refer everyone i know to him. Great customer service and he calls you back promptly. Thank you BC
From Dave's first words I knew I was in great hands ; Dave's optimistic approach exhausted all options , and even though every item wasn't available within Bc automotive reach; Dave is a true representative of elite customer service and his knowledge of make ,model ,comparison and honesty is unmatched. I will be doing more business with BC automotive.
They take out the part that you need, you just make a deposit and when you get there the part is out and you save time! ... I like it, will definitely come back if i need something from the salvage yard
Great communication, great recycled parts. Very professional! Helped me load up an engine in my truck and made sure it was tied down for travels. Good guys over at BC!
My husband and I are so thankful to BC Automotive for being kind and understanding of our situation. We bought parts for our Ford Explorer, and everything was in great condition. We talked over the phone, through messages, and in person — and everyone we dealt with was super friendly and helpful. Everything went really smoothly. I definitely recommend them to anyone looking for car parts!
Steve from Bc automotive was very helpful and professional. Steve sent me pictures of the seat belts i needed at a great price. Steve shipped out my belts the next day. If I ever need any parts for my 04 gmc Steve will be the first person I call
We bought a used Toyota 2010 Camry hood. It's delivered earlier than a scheduled time. And it was very well packed to protect the hood. We are very happy with the hood. It is exact like the pictures that we saw. Thank you BC Automotive and Alberto.
Very good service via chat and email. Steve advised to cross check part compatibility via VIN numbers at dealer parts department. That worked out very well.
I have purchased tires, batteries, starters, windows, and soooo.. much more. I have never been dissatisfied. This business is very honest, and I'm very grateful to have this place and the availability local. Ya'll rock!
I cannot say enough about the professionalism and kindness that I experienced from Steve and his team. From pictures to details, patience with my indecision, and willingness to go above and beyond to connect with me coming from out of town. Way to go BC Automotive, you’re doing it right!
By far the best experience I’ve ever had with an auto parts yard! Awesome experience! Very helpful and friendly! Quickly and professionally figured out what I needed and that they had several, we made the deal. Great price. He dispatched the guy to go pick the part, and he was out by my truck in 5 minutes! (It was an easy part- 4 bolts) Thank you!
BC made this process so easy and kept me up to date thru every step of the way. Packaged very secure. Picked up on a Tuesday and delivered to Toledo, Ohio the next morning. Highly recommend them. Thanks guys
Responsive on marketplace. Answered all my questions and sent pictures when i requested. Friendly staff. Very good prices. You wont regret doing business with them.
Great guys! Great parts! They shipped as stated, and it worked perfectly! And even took the time to send out a thank you card! People just don't care that much anymore. It's nice to see some good old values again! Thank you!
Seeing that this company is located in a smaller town, it would be easy to understand if they were a little antiquated in their procedures. That is Absolutely Not the case! Alberto was on top of what I was looking for and was able to process electronic payments flawlessly. Everybody I called couldn't find what I was looking for. Alberto was able to cross reference the part and found it from a different application. Thanks for doing a great job and B.C. Auto will be my first call in the future.
Delt with Mike(?) and helped me with state of Illinois paperwork bringing my Salvage title car to a "rebuilt" title status. Highly recommend these guys. Very pleasant to deal with. Will definitely go back here again.....gonna need parts eventually. :)
Excellent customer service from start to finish. Simple online purchase and fast shipping with tracking. Transmission arrived well palleted and clean. Transmission works well with no issues. BC Automotive leaves nothing to be desired. As good as it gets!
Great interaction. Fast response to Queries. Timely delivery of services . The staff is great , unlike what you expect off used parts dealers in general .
Each and Every one of them at this location was keen and very particular to see every customer happy .
Even without asking they offered to carry my items to the car and attended to minute details in my requirements .
BC Automotive was exceptional, their customer service was the best I have ever experienced, they were extremely patient and helpful when trying to figure out my parts list as I do not have any experience with that. They went out of their way to help me figure out what I needed and when I had to order some parts they were delivered exceptionally fast, they stayed in contact with me the whole time. The outside yard was very clean for this type of business. I was super impressed with the whole process, I would highly recommend BC Automotive I’ll give them 10 stars.
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