Outrageous towing bill. Higher than I have ever seen. Scammers, they will take advantage of you. They didn't even make sure my driver was towed out completely then charged him again. Beware your wallet when calling.
Needed a reliable and knowledgeable tow company to get my RV to the shop. James came to the rescue after having over 6 other tow companies say they could not handle the job. Very professional with a speedy hookup and he was on his way. Sent me proof via text photo that RV reached destination intact! I would highly recommend him for superb towing services.
The owner of the company came out and fixed my truck! Super professional and did not rake me over the coals. Repaired me on the side of the road (off ramp). Super reasonable labor rate! I'll call him next time I need anything screw those brick and mortar shops!!
I worked with James. He was prompt and professional. Give Heavy Duty a call if you are in a pinch. The rates are more than reasonable. Five Star service.
My tire blew on New Year's Day early in the morning and Mario was there quickly to tow my car. I believe they help with gas, fixing flats and other roadside services! I felt safe and very well taken care of. Will definitely call them again and recommend them to anyone who's looking for a tow.
I'm just amazed!!! This company showed up and showed out for my 5 yr old son and I. It was 10 pm and they charged me less than half of what any1 else would charge. Kenny G from the Wilmington office was professional, great communication,was on time. Handled my property with great care and made sure we was safe and happy with the service. After calling more than 10 services and being disregarded and treated beyond poorly by others I was defeated and this company was nothing less than heroes in my book. Let me add that the owner took the service call from vacation in Florida and contacted the office and kept his word with price care and punctuality. I salute his team cause that they are a team. I highly suggest requesting Kenny G he is the real deal I also must add that if as a customer u have questions or concerns speak to the boss man. He cares about his customers. He took a call from his vacation inn Florida to help us and no1 could've beat the the price.
0 stars to this towing company, scammers, they don’t even are certified towing company, they do business under American Bulldog Towing and Recovery Corp. Already filed a report to Il Commerce Commission Police as well as filing the lawsuit against them for keeping hostage a load inside the trailer that belongs to ALDI. It’s going to be ugly. Anyone who had bad experience with these guys please contact me directly, we go class action against these guys. They need to be shut once and forever. We are not leaving it to slide this time, will go until the end. See below picture attached, truck got stuck in a ditch, they demanded for $21,000 without even providing the actual invoice with a breakdown , we have dash cams facing the road ,providing that service took no longer then 1:30 hour. Big time scammers,need to send them to prison.
A bill of $12k almost 13k for a winch out of a ditch, called around other towing services afterwards and estimates were like 2k for that same Service. Not to mention fuel charges was outrageous, definitely taking this to a jugde.
We were quoted a price by dispatch $125 +$5/mile wasn't told I would be charged round trip. I paid the bill because what was I going to do? Looked over the bill they also charged us a fuel surcharge of $201. NEVER TOLD US THAT! Not Driver's fault at all the Man that dispatch should have disclosed that. Way to ripoff people, very dishonest. They also charged a$82 fee for administrative and low and behold my receipt and the charge are a $50 difference. CROOKS
Heavy Duty Towing LLC,,,, they are best towing company,,,, My truck is broke down right on the street,,, They helped me out to tow the truck to the shop quick and cheap,, I called the several toving companies,,,, and Heavy Duty Towing LLC was the cheapest one,,, they gave me good discount too,,, Driver Ray was the professional ,,, Definitely recommend this towing company
Highway robbers charged $2443.06 after a $750 quote Larry is the scum of the earth, told me 20 min waited 5 hrs to be robbed. Poor communication Highway scammers!!! Highly wouldn’t recommend for truck towing!!! Dispatch two drivers and charge 3x the amount quoted!!! If I could give the 0 stars I would. Called on a recorded line to scan money out our company. Call the better business bureau to report Predatory service.
Driver ran out of fuel. Looking around a few companies wanted hundreds of dollars. We got ahold of Heavy Duty Towing and there went above and beyond. The brought fuel made sure the driver primed the motor correctly and didnt leave till it was started.
SCAMMERS! LIARS!! Save your money , i came for a oil change, waited 5hrs to get started then took them 14hrs LATER on to find out that tge repair they done to my air leak fix was horrible!!! Now have to pay extra for someone else to fix this air leak. Oil change took 15hrs!!! Like what?? Then they dropped my trailer on the street put a cone in front of it thru the night like how safe is this?? Cops came and claim theyve almost had an accident and force them to move the trailer and i got charged $900 extra for tow of my trailer which cause me over 1400 total for a oil change!! Like what?! Are you serious?! I will not ever do business with these ppl.
If I could give this 0 stars I would!!! HORRIBLE SERVICE!! HORRIBLE COMMUNICATION! Lied about the price! 9 months pregnant, was told it was going to be a 30 minute wait, waited 4.5 hours!! Then they tacked on an extra $100?? Ridiculous. The boss that I spoke to was EXTREMELY RUDE! Do not use this tow service!
These people are thiefs, charged me $9k for a tow a radiator, fan and clutch. I do business fairly but this guy is totally out of control. You would be better off walking.
Good price for tow but the mechanic is incompetent. Siad it was a fuel pump never tried to diagnose it. 1500$ for a fuel pump and that wasnt it. Then wouldnt answer my calls for 3 days. When i could of had it towed somewhere else i lost 2 weeks of work and had to replace the compressor cuz they kept trying to start it and it tore up the acc drive on compressor. Good for tow but dont let them work on ur truck
I have a advice for everyone don’t go with this people because they are going to overcharge you, they give me a estimate and after they dubele charge me It’s very very beat believe me I have beat experience
This guy's gived me an estimate between $250 to $357 and after finishing the job they changed me $1300 and called the police because I refused to pay them. See you in court Heavy Duty Towing,Please be careful with this kind of people.
Amazing service! My car was locked with keys in it, James came out, got into my car in less than 30 seconds! Price was very fair for 2am, I'll definitely reccomend them to everybody
Big thank you to Heavy Duty Towing! Came out, got the job done at an unbeatable price, & in an timely manner. If you ever need a tow heavy duty is always on duty.
