Miguel was outstanding. He needs a raise or his own store. His work ethic is rare in these times. He has earned my business and will tell everyone I know.
I have used orielly's as my parts supplier for years, they always take care of me, any time I have an issue they address it immediately, and professionally. They always go above and beyond, weather you a normal customer or an industrial account like my self.
not so great at online orders. never get an e-mail or text when ready. I call after the estimated time and after a few minutes... "oh yeah it's ready".
I stopped into the Oswego store to get new windshield wipers and had never done this before. Summer helped find the correct blades for my car. While I was checking out Summer offered to put the new ones on my car for me. Freezing cold out, she grabbed her coat and changed them for me in a matter of minutes. I was very appreciative since that probably would've taken me hours to figure out. Thank you to Summer!
Had to take an item back as my mechanic Harry's says he preferred me to get a stainless steel fuel line. O'Reilly's made my experience very pleasant.
I will do more business with this company in the future. Hassle free!!!
I was sceptical about going to an auto parts store because my perception was that they were priced way higher than elsewhere. Well for what I needed (oil changing stuff) that was not the case. It was about as much as if I had gone on Amazon. They also had a large selection and we're very friendly. I'll always comparison shop, but when round 2 comes, you bet these guys will be in the running
Terrible...4 out of 5 times they sell you the wrong item, what is the point of asking you questions about your car if they can't get you the correct parts?
