Very accommodating. Had what I needed. Only problem was road construction which made it almost impossible to turn in from east bound Rt 17. Had to turn around and enter from west bound lane. No fault of store, just makes it a bit more difficult. Worth the effort though.
Customer service was excellent. Danielle was very patient, respectful and courteous. she also helped me figure out the best course of action factoring in my costs, wants and time restraints. Very satisfied and will be referring others to go see Danielle.
Associates are not very friendly. I had to stand there waiting for assistance for several minutes. One worker was busy on the phone but the other 3 did not seem to be doing much at all but did not come to the register. Finally, a nice guy came from the back to help although he probably had been busy. I'd rather shop at Auto Zone.
Just ran in there for a purchase and the cashier took the time to let me know about a deal where I'd save some money. It's always nice to get that kind of service and it was clear that he takes pride in his job which is something I definitely respect.
This place always gets me right! They know me & my cars. They are helpful, my kids make them smile & they are always nice to them. I always get the toy cars for my boys and new pocket knives for me and my fiancé.
This store is clean and well stocked. Employees are nice and helpful and knowledgeable. Would of given 5 stars but parking lot is dirty every time I stop there.
Fantastic service. My belt broke in my truck on a holiday and they were open and even sat there and helped me fix my truck so I could get home which was 2 states away. Very good service and amazing people
Bill and Jeff and Jackie. ....are the best parts and very knowledgeable, Bill in line Commercial accounts department is always smiling. ..... and always willing to help you figure out what part do you need, and have a lot of knowledge how to do the job simpler sometimes and you know, so with that I'll always keep coming back.... signed Joey T from Kankakee. Illinois
Had an alternator go out and just barely coasted into the store parking lot before the battery went dead. The guy working was helpful and fast and even let us use some tools.
They are great people there they help you when you need it. But they should change their time online though cause it says 10 and they actually close at 9
Advance Auto Parts in Kankakee offers the following services: Auto parts store. You can check with them or contact us—we also offer free vehicle towing, instant quotes, and expert advice on finding the correct parts so you can save money and get exactly what you need with minimal effort.
Advance Auto Parts are located in Kankakee, and the exact address is listed above on this page. Our regular business hours are 7:30:00 AM - 9:00 PM, but we can arrange appointments outside normal hours upon request. For your convenience, you can also use the Get Directions feature or request on-site service.
Yes, Advance Auto Parts in Kankakee buys vehicles in any condition — from fully functional to damaged or non-running. You can contact them by phone or us via the online form on our website, specifying the make, model, and year of manufacture of your vehicle. We’ll make you an offer, schedule a pickup, and in most cases, our tow truck can arrive the same day with cash or instant payment.
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