Only going to give a one star is because of the customer service asked about 2007 Honda it wasn't the same guy as usually the answers the phone and this guy said you can come look for it yourself okay well first I would like to know if you guys have the car there
Today I realized there are amazing people in this world that can see life is kicking you in the pants. Mike thank you for helping me in a huge way today, your wisdom and advice were appreciated. Going way out of your way really gave me the lift I needed. My car though on its last leg its all i have right now. Thank you Shawn for all you help from start to finish... 10 stars over here!!! Veronica
zero stars, will not let you return a wrong part that they gave to you. PLEASE if you come to this place make sure you bring your old part with you to make sure you are getting the right thing, i gave them the right YMM including the VIN, would expect to get the correct part right..? Wrong, got home realized the part they sold me didn’t look the same and didn’t even install it. I called to ask about a return not even asking for the full amount back since I knew they had to take it out the car in the junk yard. and got told no and hung up on. Rude staff. Please be careful when buying parts either go take it out yourself or bring your old part to compare, if not they will keep your money.
If I could leave this place no stars I would. They sold me the wrong part after giving them the correct year make and model and even vin number. It was a window regulator I needed. Part wasn’t even installed when we noticed it wasn’t the same thing, called to see if I was able to return not even asking for full amount because I know they had to take it out the junk vehicle. and was told no and got hung up on. What’s the point of giving me a 90 day warranty. And when I called to talk to somone they were rude and pretty much hung up on me. Now I’m stuck with a part that I can’t use or return.
I brought my poor broken down car(engine blew out and up) Sean has been so patient and so very kind throughout the whole process. Kept running into issues, but he got them all figured out. My car drives like new again. Thank you Sean and his team. Its a Christmas miracle! Lol I would highly recommend
I have been bringing my cars here for years and they always taken care of me!! If you're single woman and don't know anything about cars and want to be treated fairly, this is the place for you!!! Ask for Sean or Robert.
As a recommendation, I went to Acme Auto Parts for their know reputation which was great work and decent prices. A pretty decent junkyard. Very organized and professionalism was astounding. I can honestly say I was not disappointed. Great guys, AND affordable prices that equals the quality of services when you need an all in one! Acme Auto Parts Inc. left a great first and last impression. Robert was the great guy that assisted me. I had a broken passenger window due to attempted car theft, and Robert was so kind and patient throughout the entire process. We played phone tag for about a week or so due to my busy schedule but Robert was always so willing to work around the chaotic schedule. Finally, I was able to have the work done and it took about an hour. Fast and efficient! The mechanics understood the assignment and handled everything perfectly and correctly. I was able to get in and out without an issue, and still was able to do the rest of my errands right before picking my kid from school. The establishment was well maintained and a welcoming atmosphere. The bathroom was surprisingly clean due to all the testosterone lol! Good stuff fellas!! Acme Auto Parts Inc is close to home which makes it very convenient for myself. Quality is an understatement and they’re definitely worth the money. Absolutely!! a place I would recommend! Check em out! P.S. they have the cutest D O N K E Y hanging around. :)
My dad Gary Colvin worked for the original owner of this until his son took over my dad even painted his house and loved his father a lot I appreciate acme autos and they are wonderful to find parts or cars for parts or trucks Thank you so much for your wonderful service and you are appreciated always from Chad Lee Harrison Colvin AKA Chadderbox Angel Fame artist focus attention on motivation for efficiency
Called yesterday looking for transmission for my 94 gmc c1500. Never got call back I got call log on my phone to prove it. Called them today guy answered I told them I never got call back. And guy got rude with me. And guy doesn't know what he's talking about a 94 4l60e doesn't have a kick down cable. He claims it does. This is not how you treat customers let a lone someone like me who does YouTube videos.
Was there to cash in aluminum cans for Earth Day prices. Have been here many times over the years. Staff is always very helpful and owner (Mike) is normally on premises and at front counter. Couldn't ask for a nicer guy and always more than fair. They have a huge selection of parts, etc. Always check them out for parts/recycle.
Go somewhere else to take your srap. They will rip you off.. I took in a load of cans . Was told to to pull on the big scale which goes by 20lb. Plus / minus. The weight was 100lbs. Then paid me for 60lbs. . I won't go back . Good luck to you if you choose this facility for your scrap location.
These guys are awesome. Every time I came here they had what I needed and were top notch professional. They even install some of the stuff they can help with. Mike is the best
Shaun was so helpful to us even though they didn’t have what we needed he actually found places closer to us that had what we needed. Very much recommend if your looking for auto parts they have such a high variety
First time taking ny car to Acne. Mike not only fixed everything I needed fixed, but went above and beyond and took care of a few minor extra things as well without charging me. The service was excellent and personable, my car got done the same day, and the cost was affordable snd upfront. I will take my car back to them the next time without hesitation!
Mike is a good dude and a long time friend and will go out of his way to help you out. Lots of good parts available out here. Easy and fast scrap yard service also.
Right from the start when I called for a wheel on our E-450 Nick answered the phone he was very confident that he could find the part and saved us a bunch of money too, We are happy to have a contact like Nick and a resource like ACME Auto Parts on our side, I also want to add their facility is clean and very organized. Highly recommend
This company has to focus on enhancing their courteous and fundamental politeness in their interactions. There appears to be a perception that they speak as if the parts are provided at no cost. Implementing a training program for front desk customer service would be beneficial in addressing this issue effectively.
Over many years, I have been a repeat customer at Acme in both a personal and corporate capacity. There are so many automotive services and products they offer across so many different product lines. From batteries to windshields, engines to transmissions, engine repairs to brakes and suspension ; Acme can repair, replace just about any part or service on any car, truck, Suv, or commercial vehicle both foreign and domestic.
Besides the automotive services, I have used Acme for commercial snow removal for small and large properties. If you need small or large scrap disposal and metal recycling, Acme is the choice. There are so many services they offer, it is truly incredible.
The best part about Acme is the owner, Mike Baker. Mike is a down to earth ,generous, and kind business owner. He is truly engaged and understanding of people and their automotive needs. Acme puts people over profits and delivers quality products and services at a very reasonable price
I highly recommend Acme for any automotive need or any of the many products and services they offer.
When a trip through high water blew the engine in our van, a coworker from Indiana recommended Acme Auto Parts to me. After getting several quotes on an engine replacement around Lafayette, IN, I decided to go with Mike's competitive offer, even though his shop was 80 miles away. Mike picked up the van from Lafayette and brought it to his shop. He was able to offer a used engine with fewer miles on it than other shops, and I was able to replace the windshield and bumper with him as well. Junior and Mike worked miracles on our van! Junior was very thorough and made sure everything was in order before returning our vehicle.
They swapped out the old engine with a newer (used) one, included a new water pump and warranted their work. It has been a few months since then, and we've put several thousand miles on the new engine. The van runs great and I highly recommend Mike and his team! They are friendly, professional and thorough. Should the need arise, we will definitely return to Acme Auto.
ACME auto parts is the place to go in all of Kankakee County and surrounding areas! Mr.Baker always has the part you're looking for at a great price! Huge inventory available with many acres of great cars. I could spend all day here just walking the yard! Great prices and parts availability followed always by a great conversation with Mike!
I wouldn't step foot there ever again. I was shopping for a bumper in the yard which I had no luck of finding. They keep vehicles in yard too long and stripped out of anything worth buying. Not to mention accused of stealing catalytic converters mind you with no tools in my possession. So be careful and think twice about doing business with them not worth the headache.
This place is incorrectly named. We were in the area from NC and I was given the name of this company and Mike Baker for potentially replacing our bum landing gear leg on our RV. I called and they said they had what I needed (thinking a "PARTS" store), but I had to make a quick decision since the location was an hour away from where we were, and I had just enough time to get there with about 20 minutes before closing. So I rushed off to make it in time. When I arrived, I referred to my call to the guy at the desk, and ended up speaking with Mike to ask about the part. Sarcastically and rudely he stated that he didn't have time to go out in the rain and look, but showed me the area on a screen where a flatbed trailer was located and sent me out to look. (It actually wasn't raining but just cloudy.) What I encountered was a huge SALVAGE yard, and I came back in after not seeing one RV on the entire lot. Thinking I should just leave, I went back in to the counter and he then sent one of the assistants to show me where the drop down flatbed was located, which was nowhere near what I had described when I had called. Biggest waste of time and fuel I've ever experienced. However, the shop kitty was sweet. I wouldn't refer anyone to this "PARTS" store, namely because of Mike's rudeness. However, if someone needs to search a SALVAGE yard for a rare part et al, this place may be of help. I strongly suggest they rename it "ACME SALVAGE" as the word "salvage" would communicate what it actually is, rather than a false idea of an auto parts store like unto NAPA or Autozone.
I called up Friday Afternoon around 4:45pm (15 minutes before close) asking if they have a size 235/16R60 tire. The guy on the phone said they did. I told him I would be there the next day to get it.
I called back Saturday Morning around 9:15am to verify they have that tire. Unfortunately the guy on the phone said they couldn’t find a tire that size.
I told him that I called yesterday and was told they did have a tire that size in which he said that they looked but couldn’t find one.
Either the guy yesterday misunderstood the size I needed, they didn’t look hard enough or some how it got sold within that time frame.
I’m not really happy because I really need to get my tire changed and I’ve been driving around slowly on that donut tire for the past week and it’s impeding my ability to use my car effectively and get to places.
The only reason I am giving them a 2 star rating and not a 1 star is because the place offers good affordable deals.
Been going here since i was a teenager. Recently went through them for a new motor for our 96 jeep. Had a few hiccups but overall they did a amazing job. Was a great price also. Sean was very knowledgeable and Mike is always on the front lines. He always remembers us when we see him which makes it easy when finding parts. Highly recommend.
When they were smaller they used to be more attentive to the customers. I called about a part and was told that they had some pulled. When I arrived they went to get the part me . 10to 15 minutes later guy return without part. So I question him very polite concerning the radiator. I was told to relax and not be in such a big hurry. I asked about how much longer should I expect to wait and was told about 10 minutes... After another 30 minutes I asked another salesman and was told basically the same thing. He said when they say 20 minutes you can expect to wait 45 minutes. The owner heard our conversation and asked what was the problem. After telling him every thing that had transpired he was kind of condescending,and he said that he would just give me my old radiator back and I could go elsewhere. A word to the wise; What goes up Must come down. So be careful how you treat people on your way up cause you might see those same people on your way down.
Decent scrap prices. Have only ever dealt with the owner, nice guy if you understand his sense of humor. Got a brand new front bumper for my daughter's nissan versa for 175. Then had his people prep and paint to match her car for another 100. I couldn't find the same new part for less than 400 anywhere else not including the cost to match the color of her car. Will be taking my used truck that I bought there to have some rust cleaned up and painted to protect the skin.
Mixed feelings here depending on which experience I base my thinking on. Reading through other reviews I can agree with most.. I often felt talked down to when visiting or calling for a price. Snobby responses were common. However, there was also a time that I had a windshield replaced at a fair price, even when they broke 3 trying to remove them from cars in the yard. It took longer than expected but they ended up putting a brand new windshield in. Try to have patience with them.. they're a business that tries to do right by themselves and the customer.
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