What clients say about SCR Towing & Recovery, LLC in North Aurora (IL)
From the start. The quick response. And the professionalism from my driver Omar.
I can't say enough. Excellent. Very professional.
Omar took care of my car like it was his. Above and beyond .Excellent service.
Will recommend Scr to anyone asking about towing. And will always use them Myself
Omar. Thank you.
SCR is the best towing company around the area. I have used them multiple times over the years. Bibi ( I believe that’s how you spell it) was the best driver I’ve had yet. He took excellent care of my lowered vehicle like it was his own, and was very polite throughout the whole interaction. Can’t recommend them enough.
They responded to me within an hour. The drive was very friendly and polite. Recovered my vehicle in a quick and timely manner. If I am ever in need of a vehicle recovery or tow these guys will be my first call.
This is SUCH an amazing company! From the gentleman on the phone to our incredible tow guy, Brian. BRIAN was a complete champ with towing our Harley. Genuinely went above and beyond, I can NOT recommend them any more highly!!! Pray you get Brian as your tow guy, he's the LITERAL BEST!!!!!! Thank you guys again for such fast and amazing service ❤️
My Jeep wouldn't start. I called my insurance for roadside assistance and Pablo came out within about 20 minutes. I went to get another truck and that one had a flat tire.
I called back to see if I get Pablo to come back and help me swap the tires. I waited about an hour or so and he came back and by hand and with the tool he took off all the bolts from the the wheel and replaced with spare.
In my book that is the best service he was professional and friendly he got the bill ready. What great service!!!
Pablo you rock!
Bibiano was very helpful and friendly. He came to my help quickly and was very professional and clearly experienced in pulling a stuck car out! I am very grateful for his assistance and prompt help!
I had BiBi, suppose to be a tire change but it ended up being a tow... we had about 30 miles and he endured all my chattering with a smile! Thanks ! That way a bad situation didn’t get worst.
So thankful for SCR Towing. They arrived within the hour. B was curteous and friendly. I’m glad to have the spare put on, so I can get my kids to school tomorrow morning and run to the tire store.
Excellent driver,called to confirm before he came, very friendly very fast response and pick up also made me and my son feel comfortable on the ride home.
Matt was outstanding driver! Matt found our cell by the car and went out of his way to bring it to us! Thank you Matt and SCR Towing and recovery for a job well done!! I will recommend you to everyone I know!
Great service despite the circumstances. Car broke down and the guy came out to grab the keys before going to do a previous job. Even gave me a ride home. Made the car breakdown palpable.
Matt provided prompt and friendly service! He was at our home within 15 minutes of us calling our road side assistance program. He went above and beyond by dropping the car keys/note that we had left for the dealership in the drop box so we didn’t have to drive there and back ourselves. Fantastic service! Thank you, Matt!
I am so SO impressed with this company's response to my needs. My car broke down at 1030pm, and within 15 minutes of receiving the confirmation for my roadside request, Matt was there. He hooked my car up and brought it to my house and he was quicker than the timeframe he gave, which I was appreciative for. It was an extremely cold and cloudy night and I was on a dark road. I'm so appreciative of the promptness and kindness that Matt had when he was taking care of me. THANK YOU SO MUCH!! You guys definitely deserve a 5 star rating!
These guys are great! I got to them through Geico roadside and they were present and towing my vehicle within an hour of calling despite the snowy weather.
Worsting towing company! My insurance set me up with these idiots to just cancel, because they couldn’t tow my car to good year or discount tires because apparently they don’t do that. I would never recommend this company for towing because obviously they don’t do that. What a joke this “company” needs to be shut down.
Yeah. Called progressive and they set up roadside and said it’d be 90 mins. 55 minutes later SCR cancelled and didn’t even call me, even tho they had my number. They contacted progressive and progressive then contacted me saying the cancelled and they didn’t give or have a reason. I called them myself since I received their info along with the eta through text from progressive an hour before. I called and asked why they cancelled and continually got ignored. He kept asking if I’ve called my provider. He finally answered after asking multiple times why it was cancelled and all he has to say was he never got the info on what kind of vehicle it was and they didn’t have anyone available for a tow. I said, “so you guys aren’t 24/7?” He was like we are......👎🏼👎🏼👎🏼
Do not use this company! SCR was selected for us by our insurance company. The technician needed our help pushing the vehicle out of its parking spot and while he was in the process of steering the vehicle the open door was backed in to a rock which we had discussed causing over $3k in damage. We were told we needed to speak with the owner to resolve the issue but he refused to return our multiple phone calls and we eventually had to turn the claim in to our insurance company. Horrible experience all around!
Very poor...I had my car in their Lott for less than 24hrs but the guy still charged me 220$ to get my car out. It was super scratched up since I seen how they keep the cars packed like tunna. So Don't get your car towed here!
