What clients say about Speedy Heavy Duty Towing, Semi Truck Towing in Hampshire (IL)
I contacted Speeding Towing for roadside assistance, and they told me the rate would be $195 per hour. The service took about two hours, including towing the truck and trailer only about 3 miles. Based on what they told me, I expected the total cost to be around $400.
However, after completing the service, they charged me $2,800. I explained to them that this was not the price they quoted and that the charge was extremely unfair. Unfortunately, they refused to release my truck and trailer unless I paid the full amount. Under pressure, I paid the $2,800, but I believe I was seriously overcharged and misled about the pricing.
Time wasters
I called these people to undeck my trucks and they never showed up!! From 6:30 am to 8:38 am!! Been waiting !! Not people you can’t count on
This towing company is completely crap has so many hidden fees your paying double of what you thought you would be paying overpriced and completely unprofessional service don’t ever use this towing company service
The reviews tell you all you need to know about this shady company telling you a certain price over the phone getting you where you need to go then all of sudden they charge you over double what they said before
We called this place to set up a tow and they said they’d be here within half an hour. We called an hour and a half later, driver said he’d be here within 15 mins. Called 45 mins later, said he’d be here in 5-10. Called over half an hour later and canceled the tow.
The driver still showed up to our house, over an hour later, and argued with my boyfriend on the phone before cussing him out and hanging up on him. I would not hire these guys if you want a timely or professional tow!
Ijust had to call for a tow and was shocked to be charged $2,970. That's absolutely ridiculous - especially considering I used Ernie's Tow last time for the same type of truck and only paid $1,090. Plus the same size truck and the location was further.What makes this worse is the company advertises "best price or price match" on their website, which clearly wasn't honored.
I feel completely taken advantage of. This will be the last time I ever use this company, and I'll be warning others to do the same. Dishonest pricing, no transparency, and zero accountability. Save yourself the frustration — go with a reputable towing service like Ernie's.
They said they ETA would be 45 minutes to an hour. Our driver waited over 4 hours and had to leave the truck. Speedy finally arrived around 2pm then charged us 4.5 hours and almost a 4k bill. Would not recommend. Honesty goes a long way.
Was told a normal price for a tow over the phone, $125 plus $4 per mile. Once my car was hooked up on the truck the price doubled. Had no choose because of my situation at the time to pay it but definitely would recommend calling a different tow company.
Be aware before you call. I got a service today. When I called, I was told I was going to be charged $125 for loading my vehicle and $4 a mile to my house. When they arrived at my house, they were charging me almost double from what I was told; see picture below. I was being charged for the miles from their base to the location where my car was, and miles for the towing truck back to their base. If they had told me before the service, I might have understood and accepted the price, but if they just give you a high price at the end, that is really unprofessional. Ask before they send someone and record the phone call so you have proof for any changes!
This towing company was amazing to work with. They picked me up within minutes of calling them when my car stopped in the middle of traffic. I really appreciated that because traffic was stopped behind me. I definitely recommend them!!
Attention truckers! These guys are ruthless scammers. I was stuck in loose muddy grass on roadside by a delivery gate just 4 miles away from their location. When I called they said they charge $ 295/hr and would be arriving in 35 mins. They took about an hour to arrive and took like 30 mins to pull my truck out and did the job in a total of 2hrs. They didn't even tow me. They came up with a rediculous , annoying price of $ 2970. When I told the guy the price I was told on the phone he said it was not him on the phone!!! and threatened to take away my vehicle to their lot. I know they are going to say they reviewed and didn't find any services rendered to me. I gave one star rating because its a must to be able to post review.
I am here so that atleast one hardworking trucker can read this and save time, money and brain cells!!!
DO NOT USE THESE GUYS. THEY MADE ME WAIT 2 HOURS TOLD ME 40 MINS AND TOLD ME IT WOULD BE $150 AND CHARGED ME $300. DIDNT EVEN TOW MY VEHICLE. JUST LOWERED BED I DROVE UP THEN DROVE ONTO MY TRUCK. THEY LIE AND STEAL
Edit: APR 17-25. guys have some shame you guys clearly are not professional and let me tell you guys play with words just like you have me this reply, and bringing it to your attention i posted this review more than a year ago and suddenly you guys woke up and choose to answer so have some shame get professional and don't use tactics to milk more money i will give you more details charged 4k us dollar for towing truck and trailer from diesel pump to parking 200 meters max, your employee took 2 hours yes this is know as milking
Original review posted A year ago: They will charge each and everything it means they will charge every step, for eg if truck is standing brake air will leave overtime so the will charge max price for giving air too they will milk you out for sure make sure you ask them what is grand total going to be, while i was shock by price other fellow trucker came towards me and told me about their tactics how he was milked out of situation
DO NOT CALL THEM! Push it your self if they are the last company on earth! Horrible service! Creepy guy trying to come open up my door for no reason (not in the car needing assistance). They state by the hour and then change it once they have your car/truck in their possession! They go into the thousands in service less than in hour that they had the truck. Do not use them! They threatened to take the car away elsewhere and charge you double. Beware!
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