What clients say about J.R. Auto & Exhaust in Hamilton (IL)
JR was wonderful! He found problems and fixed them, making sure that I understood exactly what was wrong. This was not the first time to bring my car in with an issue, and once again, when I left it ran better than it ever has! Trust is everything, and JR is definitely a man who earns mine. I was very satisfied with the cost of the repairs as well.
They were super nice and took care of my failed breaks when I was in a pinch. They did what they said, and they finished when they promised. This is the kind of local auto repair shop you can trust!
Had exhaust work done on truck here. Was quick and amazing service. Jeff was very nice and professional. Love the sound of my truck now. He is also working on getting a new motor for my truck since husband blew the motor in it a few weeks after exhaust works was done.
Took my car in to get brakes and rotors put on. I'm ok with paying a premium on quality service but $380 for 2 brakes and 2 rotors is absurd. My fault for not asking the prices I guess. Lesson learned
They never took my or my husband's name when we made the appointment or even when we dropped off the car. They had it for almost a week before they even looked at it even though we had an appointment. The whole thing was very unprofessional. We didn't end up getting the vehicle repaired here after they finally looked at it.
