Excellent service on a tow, salvaged engine replacement and repairs! Honored their engine warranty and kept an open line of communication. Wayne went above and beyond when it came to customer satisfaction
Had a wonderful experience when my car was towed here for a shredded tire. They changed the flat and put on rear tires for an amazing price. Very respectful, professional and considerate to me and my toddler during a very stressful moment. I can't recommend enough.
The Ochoa family are the best fair pricing Jose goes above and beyond to help his customers would recommend to anyone. They also have an excellent repair shop with fair prices and very competent mechanics
Jose (Whom I believe is the owner) is a better man than most people I meet from day to day. I work as a Service Writer in the automotive business and I know when I see honest, hardworking people that truly care about their customers. Its hard to come across. And for that Jose will always have my business and respect. Thank you!
Absolutely the worst experience with these guys….$3900 to tow a boat, trailer, and truck 10 miles and then not take them where asked. $450 “extra man” fee for 3 hours of work x3 for $1350 total. Absolutely do not do business with these guys.
These guys are awesome. They always work hard and help me get good parts at the best prices.
This is a separate review. My girlfriend's car does not have a spare tire. I went looking for a full size wheel and tire. Wayne was awesome and found me the exact wheel and a nearly brand new tire. Again phenomenal service and pricing. If you are in the Grundy county area I can't recommend Broadway Auto salvage enough. All the counter staff are very friendly and every part I've gotten has been like new quality.
I deal with B.A. now and have been calling them for YEARS. Very honest and hardworking people. They especially manager ,Wayne has helpede out more than a few times. I'm a Single mother, disabled, low income and they have managed to get a platinum vote from me , because ill repeat it because THEY CARE..
I had them tow a Chevy S 10 they were supposed to be there at 1 then they came 3 hours late the owner said he give us a discount never did they were rude I'm never using them again
**THEIF**, watch your account if you use debit/credit card. he decided to add an extra charge that he thought i wouldn't notice. Then he refused to give it back. Proving it wasn't a mistake. He probably does it all the time because many people don't keep a close eye on their charges.
These guys really helped me out. I was on a road trip so i was far from home and needed some work done to my car unexpectedly. He was really accomodating, down to earth and helpful. They even let my 3 dogs in the office. I was on my way in no time. Thanks guys!
These guys are great. If they dont have it they will find it for ya and make sure its the best price around. They back thier parts with a warranty and dont agrue about it. Wayne Jose and the guys do a great job.
This place was very slow for 1 used rim 2 used tires over an hour wait and all they had to do was change a tire and put one on the rim. If I’m charged hours of labor I’m going to b pissed $127.70 wow!!!!!!!
We are a small shop in Shorewood IL and have been working with this establishment for awhile now. Throughout that time Broadway has been extremely helpful and friendly. Jose and others have gone above and beyond what we would expect. Thank you very much for everything and we look forward to working with you in the future.
