What clients say about B & E Towing & Auto Repair in Burr Ridge (IL)
Great experience, the driver Don came out fast, super professional and friendly, would recommend to anyone. They said 40 minutes and the guy was there in 40 minutes. This was the third company we called for roadside assistance and they were the first to show up.
Very unprofessional! I called them for a tow, they had me waiting for over an hour. I called back several times and no one answered. They left me stranded. What if I was woman? I will not call for them for service again. They are terrible. They do not deserve to your business. I recommend Morales Towing. Unlike these people, Morales Towing is dependable, trustworthy.
I had a flat tire and they were able to come and fix my tire really quickly. They picked up the phone fast and were there quickly too.
B&E were great and very helpful at a stressful time! Would fully recommend!
Tow driver was driving recklessy, crossing 4 lanes of traffic at once, without brake lights or turn signals attached to the tow behind vehicle. VERY DANGEROUS.
I had a great experience with B & E Towing. They not only accommodated my request but also arrived early to get my vehicle to the dealer for service. The team was professional and courteous throughout the process. It is an asset to have a local, reliable company available when you need it. I would not hesitate to use their service again in the future. Highly recommend!
Had an amazing experience with B&E towing and auto repair just a few days ago. Had my car's gas tank drop on me late Sunday night . Called for a tow and then decided to have my vehicle repaired with them. Professional from the beginning to end did a great job and a timely manner . Will definitely be going back and telling all of my friends and family about this wonderful business
Was trying to get a tow for my broken car in a quick time frame. B&E was able to accommodate and get my car tow quickly. John was the one who help tow my car to my shop. He is a professional and good guy to work with on the phone and in person. Definitely will use their service again!
My experience with this shop was awesome my vehicle was totaled and my insurance company was horrible but John was willing to work with me through the entire process. He and his representative customer service was excellent I recommend. Thank you John again.
They towed our company F150. I called around for pricing and these guys have the best in the area. They arrived on time and were very friendly. Thank you once again!
I could not be happier with the recent service I received at "B&E"! Even though I was't even a former customer of theirs, they got me in immediately to evaluate the situation with my SUV and made it running again. I highly recommend them!
If you're looking for a friendly, professional, and honest auto repair, B & E is for you! I went in a couple days ago and was really impressed by their service. I will definitely continue going to this place and encourage anyone else to do the same.
I'm sure we all feel the same about having a vehicle towed, what ever the reason. The team at B and E auto were professional and treated my vehicle as it was teirs or one of their families.
Being a little distraught about my car breaking down, they reassured me that everything is going to be Okay. Very nice people, from the tow drive to dispatch! Fast service plus they not only tow, but they repair as well!!! One stop shop.
Jay P.
Jose was awesome he took great care of my classic car. Very nice guy and very considerate of my vehicle. I called around to several companies and they had the best rate as well. Tracy was very pleasant on the phone and they got to my car within 20 minutes of calling. Spectacular service, makes me want to try their repair shop in the future. Thanks so much.
Mike "Buttons" was awesome. Friendly, and a complete professional. Professionally flatbedded my green Jeep Grand Cherokee, from my storage unit, to my Jeep dealer.
I was completely amazed how quickly and Professionally my Jeep was taken care of. I've already recommended B&E to two of my friends. Keep up the awesome job, B&E !!!!
thank you so much to Mike/buttons for his great job and getting me home today. My roadside assistance was going to take 50 to 80 minutes so the Willowbrook police contacted this company to come and get me. they arrived quickly, got my truck onto the tow truck , and did a fabulous job of getting it placed for me in a very difficult driveway. he was super nice and made for great Grocery conversation on the way to my house in a difficult situation. Thank you so much, Mike! I appreciate you and all your hard work!
We used B&E towing twice in 3 months. First, the battery on our van died on a very cold January day. The tow companies were very backed up but they managed to pick up the van within 3 hours (one place told me they wouldn't be able to get to me until the morning, it was about 6pm at the time). They replaced the battery and it was ready by the next morning. Then in March, I ran over something pointy and metal and my tire was completely flat. B&E got to me in ~30 minutes. I told them to repair the tire if they could. Next morning, I call and the work is done and they were able to repair the tire. Good, honest service. It almost felt surprising because there is so much bad and non-transparent service out there. Thanks B&E. Next time I call you better send Maly!
Awesome service !! Terrys a great help when it comes to my vehicles. I have taken my truck to him multiple times. He is always honest and always has a fair price. Gets works done quick. Would recommend this shop to all
I spoke to John and to say the least I feel more than satisfied. I called and it wasn’t a hassle to get a pick up scheduled and it able to be done within an HOUR EXACTLY. Fast and reliable service. Overall I’m happy w/ the service they provided.
Don was awesome. Our car became stuck in a snow bank in a parking lot during one of the coldest below zero nights recently. B & E towing was able to get to us in 30min when others were quoting 2-4 hour wait time. They were professional and amazing!!
***BEST Experience!!!*** I have a mobile bar service with trailers and I took them in for a check up & Terry was honest & fair!!! He was able to get my trailers safe and ready to hit the road in a very timely manner!!! Best customer service! Thank you Terry and B&E for being a place I can feel safe & comfortable with my precious cargo!
My car stalled at the gas station right in front of the pump. Battery completely died. I called B&E Towing and the guy arrived in less than 10 minutes. Crazy 😧. I was surprised. The guy was really professional and courteous. He was very CAREFUL with my car and took his time to NOT damage anything. Tow driver even drove me to the hotel and waited for me to check in, and then drove me to towing place so I can see the process and check out everything. Then he drove me back to the hotel. Very nice guy.
The next day,. I got a call early morning from the repair shop.
They ask my permission BEFORE they did any work, NOT AFTER. (WE ALL KNOW how IMPORTANT this is.) I said yes and they went to work. Replaced battery, repaired broken taillights, and checked all fluids.
I told them that my car was slowing down and losing power on the highway and roadway.
So they test drove the car on highways and roadways. They called me back and said it's running great 👍 now. You can pick it up now.
Was a VERY 👍 GOOD PRICE for the WORK.
Including towing and labor, and parts, I think was good. And I was VERY SATISFIED with the service I received. I would come back again and recommend to friends and family.
And I made ALL THE WAY from Illinois to
Atlanta, Georgia with NO PROBLEMS. Car running STRONG 💪 every mile. Very NICE drive. I'm here now.
I'm good. 😊
Thank You B & E Towing
GOOD JOB guys.
these guys are the BEST! got a flat they got to fast and took care of it super quick and at a great price. I have used them for several years and they are always pleasant, professional and fairly priced. wish I could give them more stars!!
I called the truck tow service, driver arrival right in time and take care my car very good 👍. This is a very good drive I seen before I like to call the service again.
Recently had to have my vehicle towed from Chicago by B&E Towing. Can't say enough good things about the service that day. From the initial call I made to them, they were pleasant, professional, and the turn around time to get my car from it's location to their shop for repair was AMAZINGLY QUICK! They were consistent and courteous in follow up calls to me, letting me know when it was picked up and when it arrived at their shop. I even stressed to them I needed "a miracle" repair turn around time, because my big 50th birthday party was the very next day and I needed my car first thing in the morning, if at all possible. THEY CAME THROUGH ON REPAIR FIRST THING NEXT MORNING!! I was able to enjoy my special day alot LESS stressed now that my car was repaired and within a reasonable price. THANKS AGAIN B&E TOWING AND MECHANIC! Definitely giving your name and number out to my friends in the event they may ever need a tow or repair!
During the recent blizzard that brought several days of below zero temperatures B&E was great when my car wouldn’t start. I wasn’t expecting such prompt and courteous service with the weather conditions creating so many issues on the road and it being Christmas Eve but B&E was a great surprise. John was the tow driver was timely, friendly and knowledgeable. He was able to tow my car and even completed a repair the day after Christmas. Highly recommend this shop for car emergency and repair needs.
Thank you B&E towing!
My car broke down yesterday and spoke to John on the phone
Had Don out there within 10 minutes!
He did an amazing job towing my car and taking it to my mechanic...This happened at 9 at night and did an awesome job!
I appreciate both of you and highly recommend!
Thank you! B & E..Spoke to John night before told him my issues with my brake light & Alarm gave me a good qoute, along with Pre-repair report! Took it in late the next morning and Chris took care of me! I highly recommend this place quick service,clean, & highly professional!!
Thank You Guys🍻🍻🍻
My first experience using B&E was excellent I needed roadside assistance for a flat tire and I received speedy service and John fixed my tire in no time and I was on my way. The second time was for my Toyota needing a tow to B & E Auto Repair Shop they replaced a hose and I didn’t have to wait a long time for service. This shop is truly professional to the max. Would definitely recommend!
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