Kayne with the Urbana Shop of Tuscola Pro Towing next to Napleton's was just at our home for a battery jump start. He came very promptly, did a great job, and was very supportive.
We are so appreciative of Ben at Tuscola Pro Towing & Recovery. We are traveling and our van broke down. Our roadside assistance dispatched Ben to our location and we could not have asked for anyone better. He was efficient, understanding, and funny, which was needed after a long night of being stranded with two kids and a dog. He towed us to the dealership and made sure we were taken care of before leaving. Thank you, Ben!
We were on a road trip when we had engine trouble and were so lucky to have Wayne show up to help us. He got there promptly, was friendly and knowledgeable, and he got us to the dealership quickly and safely. We appreciate Wayne for helping us get back on the road as quickly as possible!
Wayne was very professional. I was called as he was on his way and and he spotted me immediately upon pulling into the parking lot. The tire change for a flat was very quick. I would definitely recommend them.
I needed my car towed to the dealership and my roadside assistance contacted this business. Communication and ETA was great and Justin (i believe what his name is) made the experience a breeze. Definitely recommend!
Wayne was amazing to work with! He was very knowledgeable, friendly, and helpful. He took the time to talk to me about the problem and show me. Thank you for fast friendly service!
Wayne was wonderful! He helped me today with my car going from Mattoon to Shelbyville! He even offered us a ride back to Shelbyville! Great service! Highly recommend
The gentleman that assisted me when I ran out of gas I don’t remember if you ever said what his name was but I know he’s like he told me he was 28 but he was very pleasant. Great customer service and didn’t make me feel like a dummy for running out of gas.. I definitely hope if anything else happens, but I promised him I will never run out of gas again. I would definitely want them to send T pro to help me out for roadside service.
Sunday call for our Kia Sorento and lightweight trailer. Dispatch and driver were both courteous and helpful, delivering our car to a service center and the trailer back to our home. Genuine good service.
All I can say is wowzer ! Tuscola pro towing work with my insurance company to help me with my flat tire. A young man came out named Eric he did a fantastic job very friendly person and the job was quick thank you so much for coming out here and helping me with my flat tire! Eric done a fantastic job! Very professional business great communication I'll be using them again! ??
We were stranded on Christmas day with metal debris from the road embedded in my tire. Nothing was open. Communication with TPRO was exceptional. The driver had knowledge of the area and helped tremendously with the decision of repair facility and a reputable hotel. He also provided transportation to the hotel, which I know he did not have to accommodate. The town was a rural area, and no public transportation was available. It was an awful situation that could have ended up horribly but TPRO driver saved us. I will keep their card since I travel this route often visiting my daughter 2 hours away. Hope I never have to call them but it's a good feeling to know I'm not alone out there. Thanks again to our driver!
Wayne showed up to assist with the tow I needed late in the evening. He was off shift and volunteered to come help anyway because he knew it was cold outside and my wife and I were stranded. I highly recommend Tuscola Pro Towing & Recovery, they will be there ASAP! Thank you, Wayne!
Alex helped me load my new to me pickup truck on my trailer. He was quick, smart, safe, friendly and very helpful. I highly recommended their services. Thanks again!!
Wayne and Tony did a great job towing my car. They really helped me make light of a very stressful situation. Wayne has a great sense of humor. He kept us laughing. 10 of 10 would recommend Tuscola Pro Towing & Recovery!!
Very good service. I had the pleasure to have Wayne help me out today. He was very easy to work with, and the communication was great. Very professional! A+++
Had Wayne give me a tow tonight. Amazing service. Guys was super kind and walked me through my situation and even calmed me down. Even has a shop to fix it for a very reasonable price!
Wayne was my “knight in a shiny tow truck “ last night. The 1st Company AAA sent couldn’t get the job done. After that they sent Wayne from Tuscan Pro Towing and saved the day. It was late and we had a two hour trip home yet when our car wouldn’t start. Wayne got us loaded up quickly, was courteous, and we had a comfortable ride home. The car was safe on the ramp/trailer too.
It was a good thing because unfortunately 3 big bucks ran out in front of us on our way home and we clipped one and rolled it. Thankfully no harm done to us in that big tow truck. However, even being late a night, the Big BossMan from Tuscan Pro Towing had to come out to help get the bumper back in place so we could still drive the truck, and we were back on our way. Wayne got us home safety and we were very appreciative of the help he gave us. ??
Subaru arranged to have my Outback towed to the dealer in Savoy from my home in Mt Zion for warranty service. The truck arrived at the time promised and was on the way to Savoy in 15 minutes. Wayne, the driver, was very courteous and carefully loaded the car on the flatbed. Highly recommend TPRO when you need a towing service.
After calling my insurance for a tow, waited over 3 hrs for a different company. Called my insurance back and the sent Tuscola pro. The Driver called me and got to me quick. The driver was Wayne and he was great. Highly recommend
My roadside assistance plan contacted T pro for me. They called back shortly to give me an ETA. They showed up on time and had my trucked loaded quickly. Wayne was very professional. Very pleased with the service they gave me.
This business delivered fantastic service! They towed my car to Indianapolis for repair work today. Communication was great from the time they were enroute to the time my car was safely delivered. Peace of mind knowing the trip went well! I am grateful to Wayne and Tuscola Pro Towing! Thank you!
I highly recommend Tuscola Pro Towing for all your towing needs! The service was great! Starting with the dispatcher and ending with a quick response from the driver Arron! Not only was the response fast he was very patient and nice.
Very good service. Nice people to deal with. They were sent via my roadside service. The only Improvement I can think of is if the tow company would call the person waiting for help on the actual ETA. I had to call the tow company for an ETA update. Not a big deal but thought maybe as a courtesy they could call us.
