We had an amazing experience purchasing a Chevy Traverse to upsize our family car. I didn’t think it was going to work out going in, but Chuck Fioravanti worked it out perfectly for us and we got the deal of a lifetime. I would highly recommend Chuck and Zeigler to anyone in the market for a vehicle.
I brought my truck into dealer of Schaumburg and I got a chance to talk with Phil. Let me tell you about this gentleman. He was amazing. He called me every time to let me know what was going on with my car. I never had a problem or an issue he was very knowledgeable about everything and I know that my truck wasn’t very good hand. I know I have to fix a couple things on my truck, but the only person I will have a look at my car is Phil. I would recommend anyone that needs any repair to their automobile to go and ask for him. Amazing customer service. Thank you for all your good work and making me feel like. amazing about how good customer service still exist Kathleen
I brought my 2015 Traverse into Ziegler Chevrolet to have the airbag recall taken of. They gave me a lift home and back when it was taken care of. Also washed my car! All in a timely manner. Everyone was friendly and courteous. Irwin and his team did a great job!
If you’re buying a vehicle, go see Jessie. Straight up.
My wife has been wanting this van for a while and he made it happen. Brand new, best interest rate, 0% down, and the whole process was smooth. No pressure, no games, just real numbers and real effort.
We walked out of there feeling like we got a steal.
I had an extremely early service appointment for an oil change at Ziegler Chevrolet in Schaumburg, Illinois on Friday, February 6, 2026. As always the Service Manager took great care of my vehicle and got me in and out before I had to go to work. I always appreciate the stellar service here. I am not sure how long I will keep my Chevy as I am thinking of gifting it to a family member but I will definitely tell them to bring the vehicle to Ziegler Chevrolet in Schaumburg for service.
Phil at Ziegler Chevy really took care of my car in a timely fashion. My unexpected car issues were resolved quickly and in time for our move! Phil was amazing in answering my many questions about pricing and what needed to be replaced. Thank you so much for all your help!
Very unsatisfied with the oil change service I received. The oil filter was tightened so hard. I could not get it off by hand or by belt tool had to take it to Midas, which was amazing and they were very helpful. Also wanted to bring a car here because squeaking was in the brakes. This car had under 9000 miles on it and it’s not even under warranty if there’s a manufacturers defect with the brake pads or rotors, they only cover up the 6000 miles which is garbage a car isn’t even properly broken until almost 20 something thousand miles. Will never buy another new car under these conditions
It was very, very cold the day I picked up the car in Chicago, but Zeigler is a great, great place. The car was as described or better actually, and I am overall pleased. I would definitely get another car from Zeigler if the need arises. I had a great salesman—Marco, and the finance manager, Razak is a super person to do business with. Great experience—
We had an amazing experience with Amber at Zeigler Chevrolet! We purchased a 2025 Tahoe today and couldn’t be happier. Amber was incredibly helpful, fast, and made the whole process smooth from start to finish. She really listened to us and worked with us to stay within our payment max, which we truly appreciated. No pressure, just honest and efficient service. Highly recommend asking for Amber if you’re in the market for a new vehicle!
Everything worked out good, no problems. Everyone there very courteous.I picked the coldest day of the year to buy a vehicle, but it was all worth it.Thank you john
Didn't replace the oil cap. Oil all over the engine bay. Including the underside of the hood. I call the dealer at 5:18 pm after I discovered this, the woman who answered forwarded me to a general voicemail box.
Chuck contacted us when we inquired about a car on the website. He was very flexible of when we could come in to test drive. When we got to the dealership, Chuck was the friendliest salesman I had ever dealt with when buying a car. He let us test drive four different vehicles since we were not sure which vehicle we wanted and explained the pros and cons of each. That made it easier to make our final decision. When we finally decided on which vehicle we wanted, he not only explained the entire process so that we could understand, but he crunched the numbers for us also on the spot. I would recommend Chuck and Ziegler Chevrolet any day!! Thank you.
I had a deeply disappointing and frankly concerning experience with Ziegler Chevrolet Schaumburg when purchasing a used vehicle.
I came in with a pre-approval from my own credit institution, knowing my exact budget. I was very clear that I would allow the dealership to run my credit one time only to see if they could beat my rate. Despite this, my credit was run four separate times without my consent. That alone felt unethical and completely disregarded my explicit boundaries.
I was also misled about the condition of the vehicle. I was told the car had 68,000 miles, when in reality it had 79,000 miles—a significant discrepancy that I did not discover until after the purchase.
Shortly after buying the car, I got a flat tire while traveling for work, which caused major inconvenience. When I went to have it replaced, I was informed that all four tires needed to be replaced, that they were the wrong size for the vehicle, and—most alarming—that the tires had been installed backwards. I was told this is often done to make worn tires appear to be in better condition at the time of sale.
I was also told by the tire shop that I was extremely lucky the tire went flat when and where it did. Had I been driving on the highway in the condition the tires were in, I could have been in a very unsafe situation, especially considering I was traveling far from home for work at the time. That is not something any customer should have to discover after the fact.
In addition to the safety issues, there were several clear signs the vehicle was not properly inspected or prepared for resale. The Bluetooth/Apple CarPlay does not function, as it is still linked to the previous owner’s phone and cannot be removed without that device being physically present. Despite spending hours attempting to resolve this, I have been unable to connect my own phone. This is something that should have been addressed before the vehicle was sold.
Additionally, the gas cap cover was not properly attached and flew off while I was driving on the highway. While cosmetic, it further underscores the lack of basic attention to detail and left the vehicle looking damaged through no fault of my own.
A few months later, the battery died, and I learned that the vehicle was still using its original battery—on a 7-year-old car sold at a very high price point. Selling a used vehicle without replacing something as basic as an aging battery feels careless at best and exploitative at worst, especially when the buyer urgently needed reliable transportation.
Purchasing a car is a major financial decision, and I expected honesty, transparency, and basic ethical standards. Unfortunately, my experience was the opposite. I would strongly caution others to be extremely careful here and to verify everything independently before signing anything.
My vehicle was repaired in a good timely fashion. My only gripe is the communication. The service person didn’t return any of my calls. When I finally got him on the phone. I said I only need a time line as I need to rent a car . He said he would get back to me and let me know. He said you will need one tomorrow. I call the next day. No response. Finally , at the end of the day he responded it should be ready tomorrow. I gave my email and the car was finished the next day. Alls good. Having a time line is important as I am in need of a vehicle at all times. More Communication would have been better.
So I bought a Camaro ZL1, site unseen, over the internet. Sales guy I worked with was nice. Customer service was great, up until I had the car delivered, then nothing. Signed the paperwork and sent it all back. Its been 4 months and I have yet to receive any documents, loan paperwork or registration from them. I have left 4 messages for someone to call me back, nothing. The sales guy I worked with said he would look into it, nothing. Maybe leaving a bad review will get some action from them...
Edgar, in sales is so impressive. He went above and beyond to help me. I can’t imagine working with anyone besides Edgar in the future. I have already recommended him to 5 people looking to purchase vehicles after a week of buying my vehicle. Thank you for your excellent customer service and kindness!
I had a great time at Zeigler Chevrolet in Schaumburg Illinois. Great dealership to go to. Wonderful staff. Big thanks to Mr.Kevin Criollo. Very honest salesman. Kevin is young but he knows how to do his job. Thank you very much Kevin Criollo... You're the best My name is Kimberly Herbert... I absolutely love my 2026 Chevrolet Equinox RS...
Today's experience at the Ziegler Chevrolet was nothing less than perfection and smooth. I felt welcomed the moment my customer care associate Chuck met me at the door to assist me(not using salesman as he didnt need to sale me anything). He assisted me professionally and with care through the whole process! I will definitely recommend coming to this establishment and buying your car. I will be coming back for my next vehicle. Thank you Ziegler Chevrolet and staff for a good experience!
I would like to sincerely thank Ziegler Auto Group in Schaumburg for making my first car-buying experience smooth, easy, and stress-free. A special thank you to Margarita, Kevin, and Randy for their transparency, professionalism, and dedication throughout the entire process. They truly listened to my needs, worked with me every step of the way, and delivered exactly what I was looking for. Their customer service exceeded my expectations, and I felt supported and confident in my purchase. I highly recommend Ziegler Auto Group to anyone looking for a professional, honest, and seamless car-buying experience.
Huge thanks to Ted at Zeigler Chevy for an amazing car-buying experience! Ted was professional, honest, and incredibly helpful from start to finish. He worked hard to get me a great deal on my 2026 Chevy Traverse, and made the whole process smooth and stress-free.
I really appreciated his patience, clear communication, and attention to detail. If you’re looking for someone who truly looks out for your best interest, ask for Ted — you won’t be disappointed. Highly recommend!
We got deal with John C. Great seller! He showed the car honestly, without trying to hide any issues. Answered all my questions, provided the service history, and allowed me to thoroughly inspect the vehicle. The transaction was quick and smooth. I recommend him!
Had issues with the Fusions Engine, 48 hrs after my purchase. Service Dept. and GM Mark, they are taking care of me 100%. They are at their expense, replacing the entire engine! Fantastic follow up.
Amber’s warm feeling and comfort towards my purchase was very reassuring. We also shared a lot in common with me personally so she fit perfectly for me. I also walked in with a great welcoming feeling in general. After my purchase, I was taught more about the features of how to maneuver my vehicle etc. They showed me around the service department and that department also made me feel very welcomed! I met everyone who I would be talking to over the phone and scheduling appointments with for future service appointments and such. Zeigler Chevrolet definitely feels like a family and cares about their customers!
I have been a loyal chevrolet woman since 1980. I had a 2015 Chevrolet Sonic that has been in another place getting fixed for over a month and a half. I needed a car that would be dependable and in my price range. When I pulled up to the dealership, I was greeted by Ted and he helped to get the people who were involved in my situation. I spoke to Chuck F, who picked out a car for me and helped me through the process. I spoke with Michael R and Rich G about my old car. Ethan McBride made the finance part of the sale very easy, understandable and explained everything. I spoke with Nick on delivery. One of the porters drove the car to my place of residence as I drove my husband's car home. Everyone was very professional, accommodating of my needs. I felt very cared for and a priority. A big heartfelt thank you to all of you. I highly recommend Ziegler Chevrolet Dealership in Schaumburg, IL
We had a great experience purchasing a new car at Ziegler Chevy in Schaumburg. Tony Horton was such a helpful salesperson. We never felt rushed or pushed into making a deal. He worked with us to trade in and buy a new car at a fair price. The finance gentleman was very personable and willing to work with us as well to secure a warranty at a fair price. Nick delivered our vehicle to us and took time to review aLL of the car’s features. He was very patient with us and just wanted to make sure we understood everything we needed too. This is the second vehicle we have gotten at this dealership. We have been very pleased with the customer service both times. Great job!
From the moment we were greeted in the parking lot and assisted to a parking spot, we were treated like royalty. I've been to a few dealerships in my 64 years of life, but I've never been treated like I was SOMEBODY. It was not a "hurry up and give us your money" encounter at all. Everyone was courteous, friendly, and professional. Ethan, the gentleman processing our paperwork, was the model of efficiency. He made the entire process less grueling than it could have been. Don, the loan processer, was a delight. He gave us great advice on loan term decisions and even got the sales price lowered slightly to offset the price of an extended warranty we wanted. Nick, the last staff member we dealt with, (sorry, I can't remember his exact title) helped us navigate setting up the OnStar system and phone interface with the Chevy app. I'm so thankful for Nick, because this was a very involved task. He kept everything straight and was extremely courteous and patient throught the whole process. I would definitely buy a car from Zeigler Chevrolet again.
I had an absolutely amazing experience with Zeigler Chevy! From start to finish, the entire process was seamless—even with me living out of state. I was not only approved quickly but was also able to sign all the paperwork and drive off in my new vehicle the very same day.
A huge thank you to Jenny, Kevin, and Geio—each of them went above and beyond to make this experience smooth, stress-free, and genuinely enjoyable. I’ve never worked with a dealership that was so open, honest, and transparent every step of the way. It truly felt like they had my best interests at heart.
If you’re looking for a team that truly cares and delivers exceptional service, I highly recommend Zeigler Chevy. They’ve earned a lifelong customer!
My family and I had a great experience with the purchase of my vehicle. Chuck made everything go so smoothly. He answered every question and made sure we were all on the same page. Definitely recommend Chuck as your sales guy!
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