Amazing service, honest, professional, and very helpful. Took care of everything and made the process completely stress-free. Team was very kind and the best ! Highly recommend!
Jeff is the man! Came in after failing emissions test, and he took a look at my car for me within a minute of me showing up. He fixed the issue (luckily it was a minor issue) within 3 minutes and sent me on my way at NO CHARGE. Are you kiddin me? Passed emissions test shortly after too. Thank you so much Jeff!!!
Very nice, Professional people here. They are well priced and won't do/sell anything that isn't needed. Great first experience and will definitely be back
A very good local shop!!! They have good mechanics!!! Jeff runs a great shop!!! Bill is friendly and great to deal with!! Definitely recommend this shop!!
Jeff and Bill are so extremely friendly and helpful! I came across this place recently, and I will be bringing my car here in the future. Prices are reasonable, and they are honest and explain things very well. Very thankful for their service!
Went there to replace a catalytic converter. The replacement itself was great and that’s the only reason this is a 2 star review and not a 1 star. They failed to mention that parts of the suspension were moments from rusting away causing even further damage to the vehicle not long after we took it home and never called me back. They knew damn well they wouldn’t have gotten a $ if they told me the severity of this separate issue during their diagnostic (as I do not believe NONE of their highly skilled mechanics saw this). The work they do is great, but they care more about money than their customers.
Was recommended by the emissions testing facility and the owner came out fixed it right away and sent me to pass the emissions test! ...Very happy with the customer service. I would definitely recommend this auto shop!
I own a landscaping company and I had some misfiring in my engine on a Tuesday. I know these things can develop into severe issues if not handled immediately. I asked my wife to call for an appointment and they were super busy. Since it was my work truck, I personally called and spoke to Bill and they got me in the next day. Here’s one of the things that impressed me the most. I know that they close at 6 o’clock, but I was gonna call and leave a message at 7:30, and when I called there was an answer and when I spoke to the individual, I found out they were working on my truck after hours.
If that’s not exceptional customer service then no such service exists
Car Dr. Jr. fixed the issue, which was exactly what they had diagnosed and I was back on the road Thursday morning. I didn’t lose any time because of the graciousness that Jeff, the owner, showed in getting my truck back to me in record time. I can’t say enough about this. They made my emergency their own emergency and got me back on the road. A+ work and, In my opinion, the invoicing For the work was more than fair.
Customer for life! The team took care of my emissions issue during a busy time. They diagnosed the car, replaced the parts, and even did the emissions test for me. Highly recommend. Honest, fair pricing. Hard to find businesses like this.
Jeff conducted an outstanding pre-purchase inspection for me of a used car and caught issues that previous mechanics missed. He explained exactly what he found and made a detailed professional inspection report. He’s clearly very thorough; I’d certainly go to this shop for any repairs.
I had a great car repair experience with Car Doctor Jr in Schaumburg! Bill and Jeff were friendly, professional, and extremely knowledgeable. After coming from my local dealer looking to upsell me on unneeded repairs, it was a breath of fresh air to receive the care and honesty they gave me regarding a rather expensive fuel injector replacement job. They gave me every reason to feel confident in their expertise, and my car is running perfectly now! I highly recommend Car Doctor Jr to anyone looking for honest and reliable auto care. Definitely a 5-star experience!
I went in because the emission test facility improperly tested my car. I came in on short notice and the employee was able to check my car immediately and assure me that the obd reader was working perfectly fine. I appreciated his help very much and they seem very professional in how they take care of their customers.
Awesome staff here. I needed a bracket put on my OBD port because emissions refused to test my car. This seemed like an easy fix, yet other shops looked at me like I was crazy when I explained what I needed done. These guys had it fixed in 20 minutes time.. (for a reasonable price too)….
Always top notch! Love Bill in the office he is always so helpful and honest. The mechanics here are awesome and I've trusted all of my cars to them for years!!
Best experience ever! I brought my car in to Car Doctor to fix what another shop had screwed up on and first I was greeted by Bill and Jessica which was very nice to hear. Then the owner, Jeff checked my car, and not only was he honest, he added another quart of oil without charging me a dime. They were very friendly, professional and took their time in explaining everything to me until I understood. I will ONLY be taking my car to the CAR DOCTOR now and in the future. Thank you Car Doctor!!
Used their service for almost a year now and have never been disappointed. Fast friendly service! Parking isn't always the greatest , but to have an honest place to go and get my car serviced...I'll happily not worry about it!
Update: 9/17/24. Used Car Doctor Jr. to perform a major repair to my ride. They were quick to get with my warranty company and get things sorted out. My vehicle was ready days ahead of what I expected and so far it drives as brand new. I cannot express the level of great customer service they demonstrate! The staff would call me at least twice a day and went above and beyond in explaining my extended warranty coverage. If you are wondering where to go for auto repairs, look no more, this is your stop. Very satisfied customer here, I Highly recommend!
I have to shout out to Car Doctor in Schaumburg. My battery died after pumping gas last week unexpectedly. Brad from Expert Auto Collision Repair just happened to be getting gas next to me and recommended Car Doctor because they were literally 1 minute away. Brad was also a good Samaritan as he showed us where they were located! Who bothers to HELP a total stranger these days??!! Car Doctor rep was super nice - changed bad battery in 1 hour and charged a fair price. I was very impressed with their honesty and willingness to help immediately. Hats off to Car Doctor and Brad/Auto Collision for helping this damstel in distress ! Wish there were more people like that them in this world !
My wife’ SUV needed brakes and control arms and a flush of the transmission and a whole bunch of other stuff according to the dealer. I’m so busy with work that I let her do the oil change at the dealer. Then I took her 2016 Honda pilot to Jeff at Car Doctor Jr. and paid $4000 less than what the dealer was asking my wife to pay because I wasn’t sold unnecessary repairs and parts. Jeff is honest as they come. I’ll never go anywhere else.
Bill did a great job on helping me out. Could not pass emissions for my life. My sticker was expired since Dec2021 and could not figure out a solution. Bill took 20 min of his time and got me to pass emissions. Great guy, great shop, and will be back. Got my registration and sticker and 0 problem. He is the real deal check him out for all your car needs
If you ever stuck at crossroads with your emissions failing or any other repairs. Stop and call Car Doctor JR right now. The BEST mechanic service I have ever received! Jeff is an absolute car genius and knows how to get you back on the road fast ! Bill is very outstanding as well! Don’t stress any more just call this company and ask for Jeff or Bill!
To be honest I haven’t actually had my car serviced here. However, I called them because I was having a lot of issues with my car. I don’t remember who I spoke with but he was kind enough to spend almost 20 minutes on the phone with me to explain what might be going on with my car and what a dealership would recommend versus an independent mechanic. Truly appreciated his time and honesty.
Our family has been going here for years! Highly recommended, wonderful staff that'll always get you a fair deal for the quality work they do:) Great no hassle place to get your plate stickers too. We may have moved but I don't care where we're at, I'll have my car towed here every time. This staff goes above and beyond every time, I can't say thank you enough when 90% of my visits were stressful from my car breaking down (it was 19 yrs old) and they kept it going over 220k miles!
My parents love this place. They say the owners are fair and don’t charge you extra for stuff you don’t need (unusual for a car dealership!) I’m in for my first oil change and everything I heard Bill say in the phone seems to be what’s best for the customer (for example, telling customers they don’t need to spend money immediately on a part but can wait a little while). He helped choose the best option oil for my car and didn’t try to upcharge. The honesty is much appreciated and hard to come by nowadays!
Edit: they’re all so nice! They keep apologizing for the long wait (they even had a special part delivered for my car). This wait is nothing compared to other places I’ve been! Very professional place.
Car Doctor is the best, not only is he the best at emissions fixing, he's a good solid guy....he always has a great attitude and never takes advantage of people. I brought my 2013 Versa there, under the assumption that it was one thing, that was going to cost me 400 (to get my check engine light to go off and pass emmissions). I brought it to the good doctor and he realized it was something else... he fixed it and was able to take it to the emissions center and get my car to pass emissions for under 200. I didn't even have to wait in line, he took it there for me. Thanks so much "Car Doctor"...you really are a "Nice Doctor"!
Where should I start my review? First, Jeff is a highly skilled mechanic that has serviced over 20-25 different vehicles of mine since 1997. My entire family uses his services and we have never had any complaints. I really like that he listens to you as a customer and speaks directly to you. He always diagnoses the issue and then calls to let you know prior to beginning the work.
I work on my own vehicles a lot and restore vehicles as a hobby. It is really hard to drop vehicles off for someone else to work on them but I do not have time to fix daily drivers on my own. I would trust Jeff with the most complex of issues. He is honest, has integrity and best of all is one of the most knowledgeable repair men in the business. Thank you for all the years of putting up with all my questions and repairing my vehicles. This 5 star review is long overdue. Pete
I dropped off my work (Landscaping) dump truck to have the brakes looked at and a wiper hose replaced. Being a business owner I was about losing a day to the repairs being done. I was told I’d have it by days end. For me, losing a day means I have to double up the amount of houses that I maintain the following day.
The truck was repaired with appropriate charges that I would expect. It was ready when Jeff said it was going to be ready and all these things are of upmost importance to me. Now my big dump truck which hauls the trailer and materials is safe to drive. That benefits me and everyone else on the road.
I tell a lot of people about Car Doctor Jr. because it’s the best work and best customer service I’ve ever found. However, sometimes I think to myself, “I should keep him a secret because he’s so honest, hard-working and reliable.” But I still refer everyone who asks to “My Guy, Jeff”. Jeff and his crew are, without question, the best mechanics I’ve ever had the pleasure to have service my vehicles. I truly feel like they look after my vehicles like they’re their own. I’ll NEVER go anywhere else.
Truly car repair experts! I feel I have a peace of mind every time I bring my car here. Jeff and his team are amazing. They are professionals and polite with customers. It's hard to find a good auto repair. I found Car Doctor Jr.a and is excellent. I highly recommend to put your car on the hands of Jeff and his team!
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