After failing my inspection 3 times due to a new battery replacement, I went to Express Auto, that too, on a Sunday. Nelson was extremely considerate and thorough. He told me I should be good to try the emissions testing tomorrow without further issue. I’m extremely grateful. I recommend Express Auto to everyone in need of auto repair!
I wouldn't trust anyone else but these guys for my car needs. My Jeep Wrangler ended up needing an engine replacement. I usually take it to the dealership, because it can be tricky with these. Well, the dealership wanted to charge an arm & leg for the repairs. I worked out something with Express Auto Repair and they got the job done for a fraction of the price. I've been going to them for years, and when I needed the big job done they came through!
Amazing service! I stopped here during a road trip because my license plate screw had fallen off. They fixed it for free and were incredibly friendly. It’s rare to find such genuine kindness these days. Highly recommend this place!
We are using Express auto for last several years. Their prices are very reasonable. And they don't push for unnecessary repairs and accessories. very good service.
These people were so nice and they helped me out with a speedy same-day repair on a Sunday (which was so relieving as I was 3 hours from home!). They also found a problem with my car that I didn’t even know l had. Fair prices and didn’t try to sell me on anything I didn’t need. Thank you! Highly recommend!
Five stars for Express Auto in Schaumburg. Straight shooters and their prices are the best I’ve found anywhere in the Chicago suburbs. No scare tactics, no surprise add ons. Their quotes always beat both my dealer and all others. After bouncing between shops around the northwest burbs, Express Auto is the one I trust. Best auto repair in the Chicago suburbs, hands down.
This is your one-stop shop for everything from expert repairs to fast, reliable tire changes. Friendly service, great prices, and your car back on the road in no time!
I highly recommend Express Auto Repair!! As a women going to an auto repair shop can be intimidating, you always worry about being overcharged or pushed into services you don’t really need. But this place completely changed that experience for me.
Their prices are fair, they take the time to explain exactly what your car needs, break it down in detail, and never try to pressure you into unnecessary repairs. I appreciate their honesty!
The staff is very friendly and communicative, they offer honest and competitive pricing, high quality work and reliable repairs that save you on having to get it fixed over and over again.
Very professional, thorough explanation of what was wrong with my car and what would be needed to fix it. Honest prices and great quality work. Highly recommend!
I have had 3 of my cars serviced at this station so far. However, the last time I called back - I clarified the cost of changing the oil, indicated the make of the car. When I sent my teenage son, I received a check for $25 more than agreed upon!!!??? I realized that in life, from time to time, something needs to be changed... From today I am changing the car repair shop
Great people and fair pricing! I needed engine repairs done and I was so nervous about being overcharged or take advantage of because I’m clueless when it comes to cars. They were upfront, showed me exactly what was wrong with my car, and didn’t try and butter me up to do more than I needed. Repairs were done quickly and everyone I interacted with was friendly!
The BEST repair shop I have experienced prices are amazing. Will recommend this shop to anyone to come and get your car fixed. Nelson was extremely helpful and explained everything to me.
Wonderful and friendly owners. Prices seem on the low side. Refused to take money for a small job. Would definitely recommend to others. May God bless greatly.
Customers Beware! New ownership, had my full synthetic oil change couple of months ago,at 4300 miles later I find out my oil is black. Be careful getting oil changes,check your oil when they are done!!!! They must be using recycled oil!!!!! Be careful, another customer lost!!!!!
I wanted to give a big thank you to Express Auto Repair for fixing my car! Not only do they have excellent service, they are very respectful. As a younger woman, sometimes you get the run around with companies when it comes to getting your car fixed. But that was not the case at all when I brought my car to Express Auto! They treated me with the upmost respect and gave me the best quality work! My car runs like a dream now and I am so pleased at the ease of the process. Their prices are very fair! I called around to multiple companies and Express Auto had the best prices by far!! With all that being said, I would absolutely recommend them to any and everybody as I will definitely be a returning customer!!
I never write reviews, like literally never no matter how bad the experience is but I feel that I have to this time, Had my son’s car towed there because it wouldn’t start. I spoke to Israel who was very nice which is why I chose this shop. They called and told me my parts were exactly what it needed (I had spark plugs and coils in the car) and they got it started just fine but failed to tell me that once you turn it off it wouldn’t start back up. Also, they told me the water pump was bad and that’s the reason it was over heating and that would be $1480. I asked other than this can they tell me if the car was worth keeping and asked about the engine, trans, etc,. And he couldn’t answer my questions he just mentioned the water pump. I asked them for a full inspection because I would rather cut my losses then to keep putting money into the car. I had to tell them to give me an oil change to which they replied I’m glad you said that because it was really dirty. Got there to pick it up and they asked me did I need them to jump start it. Baffled I said yes but asked why wasn’t I told this over the phone. He then said the battery was no good and I said had I known that I would’ve told you guys to put a battery in it. The guy who was checking me out said he was the owner but acted like he knew nothing about my car and said the guy that worked on it was now on vacation. He was very dismissive to everything that I asked him and was trying to figure out. I’m a single woman and I know nothing about cars so I was looking to him for some guidance. I understand it was 15 mins to closing time but the fact that I chose this shop when there’s literallly 20 shops in a 5 mile radius I expected to be treated with more care and concern than I was. Definitely will not be returning. Took my car to two different shops close by and they told me it’s not the water pump that’s causing it to over heat. My car is now completely fixed for $1000 less than what they quoted me.
i took a car in from a dealership for an inspection and they were more thorough than any i’ve been to for this reason so far. an employee even sent me 20 pictures from his personal number of all the things they checked out just to go that extra step, and then they sent me an estimate of the potential repairs needed for free. great place !
Best shop around hands down has very knowledgeable people working there took in my car for a diagnostic to figure why my car was overheating not only did they find the issues other shops hadnt found but they fixed it fast and at a very reasonable price. Very grateful for Israel and Nelson for restoring my car to its best condition. Would recommend this shop 100 out 100 times best staff when it comes to customer service and knowledge.
Massive thank you to the team at Express Auto Repair!!! Husband blew out a tire on 290 about 3:00 yesterday afternoon. No spare or lug nut thing. He has a set of summer tires on rims at the house, so I brought one to Express and waited for my husband to arrive with the tow truck. Tow truck through Farmers never showed! All other trucks were an additional 3-4 hours. It was now almost 6. The team at Express (who we’ve never worked with before), said ‘We’ll get him’. They actually got in their truck, drove to my husband stranded on 290 and changed his tire! AMAZING!!! They really are HEROES! There was no discussion about payment, they just wanted to help us in a tough situation. We emptied our pockets with $65 and gave them every dime. We’ll stop in later and settle up. Thanks for the reminder that good, honest and caring people are still out there!
8/22/23 - Oil change, I have been a customer for about 4-5 years. They have serviced and repaired both of my cars. The service is great and prices are fair. Technician Chris & crew are awesome. Thank you, Scott, for having good, honest employees. I recommend this place to everyone.
I recently had my car towed to my house, and I am thrilled with the service provided by Mike. He was punctual, skilled, and ensured the safe transport of my vehicle. Mike's professionalism and friendly demeanor made the experience even better. I highly recommend this towing company, especially with Mike on board. Five stars! ⭐⭐⭐⭐⭐
Amazing experience with this place and have been having auto service repairs done by them and their team for the last 2 years now. They've been really good in servicing my vehicles and they have had the best and favorable pricings for oil changes! They've given me a great pricing after repairing my headlight on the passenger side. Excellent place and staff especially the gentleman at the window that services the front desk--great conversationalist.
I got a Complete Vehicle Inspection from Firestone where they told me I needed my control arm replaced and both a front and rear brake job ASAP, totaling up to $2125 in costs from them! Brought their inspection list to Scott who ended up taking a look at my car, he found that only a rear brake job was needed and that Firestone lied about my control arm, it was perfectly fine. Scott charged me a very fair price on the brake job, $200 less than what Firestone quoted me for, and ended up saving me almost $1800 compared to what Firestone was willing to charge me. Definitely come here if you want an honest, reliable, fair-priced auto shop you can count on!
Nothing but quality work. The prices are extremely friendly. For the past 10 years I have been coming here for oil changes brake jobs pretty much anything that my car needs. This is a One-Stop shop for everything that you need done mechanically. Highly recommend coming here for any kind of service work and major repairs. They will work with you on the price as well just have to talk to the owner.
Aug 16, 2022
Nearest Junkyards to Express Auto Repair & Emissions Repair
Website
