What clients say about WM - Hodgkins Recycling Facility in Hodgkins (IL)
Always a pleasure, on time, convenient, courteous staff, thorough service. I highly recommend WM and the Hodgkins Recycling Facility for your disposal needs!
Very pleased with their service. Representatives are very professional, friendly and knowledgeable. Have only needed a few special picks up, but both were handled with ease. Keep up the great work!!
I had a wonderful experience with the CSR. She guided me through adding a service address, modifying my online account, and requesting new bins. Moving is stressful and she was helpful to make this part of the transition easy.
Only complaint i have is if I have branches (not huge ones) and they ate left because they're not tied up. Really? What a pain it is to tied up branches.
Trucks drop garbage all over our neighborhood after picking up our trash. Their trucks leak oil over our streets so much that it leaves puddles of oil. Not very "Green" for our environment. Drivers a great however!
I recommend WM for disposal needs, My drivers are awesome professionals courteous, they always on time I haven’t had a complaint on them nor the rest of WM employees, a great company environmentally abroad
Over the past two years the cost has gone up 25% the first year and 25% the second. i get charged for overages but no discount when the container is half empty.
What a great company and their customer service. I just called them that the cable to my lock is too long ( I told them not too hurry), and next day everything was fixed. Thank you so much WM from Ogrodek Flowers Inc.
They never pick up all the trash. I've lived in this area for 3 years now and I noticed that when people put out anything that doesn't fit in the bins they do not bother to throw it. Even if it's nicely put in a box for them. I've tried throwing away a small side table and they just left it their, it's not even heavy. I have also set outside a 37inch TV and they refuse to throw it away. I've lived in other locations that have WM workers and the workers in my area are the laziest workers I've seen.
On 11/11/2021, WM Garbage Truck drove up on/against a retaining wall on property. I reported this and opened a claim providing before and after pictures showing garbage truck causing this damage. I was sent a letter notifying my that my claim was being denied. WM does not take ownership of damaging property denying claim even after clear proof!!
