ACE AUTO MOTORS, INC. in
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Address:875 Rand Rd, Des Plaines, IL, United States
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Rating:
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Phone:
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Methods of Payment:
- Credit cards
- Debit Cards
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Services:Auto bodywork mechanic
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Website:
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Zip Code:60016
Working Time and Location
What clients say about ACE AUTO MOTORS, INC. in Des Plaines (IL)
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About a year ago, after getting tires installed at ACE Auto, my TPMS light came on. I asked the owner, Danny Lee, who said it would go away—but it didn’t. When I returned, he responded irritably and didn’t fix it. Later, I found out his older brother had broken the tire sensor but never informed me. Because the TPMS wasn't working, I ended up with a flat tire and had to replace it. I originally chose my car for its TPMS, so this was frustrating. ACE Auto charged me a lot and was not honest. I shared my experience with friends—none of them, including church members, go there anymore. I’ve since switched to a different auto shop that is certified, professional, kind, and more affordable. Their service is excellent and fast—yes, ACE was fast too, but that’s not enough. I won’t go back. I deserve better.
Jun 14, 2025 -
I'm not sure if they really even want to sell cars. I went back and forth to this place, made an offer and agreement on a vehicle. When it came time to actually purchase it was excuse after excuse on why the car wasn't ready yet. They strung me along for days telling me tomorrow then tomorrow. If there was something wrong with the car fine but tell me instead of keep postponing. Would not recommend go somewhere else.
Mar 08, 2025 -
Just purchased a vehicle from this establishment. Rick was our salesperson that helped us. He was patient, courteous, and extremely helpful. Definitely recommend!
Mar 29, 2024 -
Awesome Service ! Just purchased my New Vehicle ! Great Buy ! Ricky Took Very Good Car Of Me ! DEFINITELY COMING BACK
Mar 27, 2024 -
My son and I visited ACE Auto yesterday to sell my son's 2015 Honda civic. The owner took care of us. We are very pleased about the transition including the price. He was very friendly, honesty and professional. I will be coming back to this place if I need any service for my car.
Mar 19, 2024 -
I always recommend anyone that has car trouble to ace auto because Danny and his partners the most honest mechanic I have dealt with. They always do a good job and give good prices for fixing your car.
Feb 01, 2024 -
I bought my car here and everyone was so helpful and patient . They made the process so easy and quick . Thank you again
Jan 31, 2024 -
I highly recommend purchasing your vehicle from Ace! They make the process seamless and are transparent throughout the transaction. I look forward to enjoying my 2020 Kia, backed by that beautiful warranty!
Jan 27, 2024 -
Buying from car a used car dealership can be either your worst or your best experience... Luckily for me, I had, hands down, one of the best and smoothest experiences I've received from a car dealership in a while. From beginning to end... I was greeted by and chatted with everybody that was working that day! Sometimes it's just nice to be dealing with people that genuinely care about your presence there. It might have been just another car transaction for them, but I appreciated their effort, friendliness, and overall experience I received from them. Shout out to the whole crew at Ace Auto!
Jan 27, 2024 -
I took my car here for bodywork and it got done in a professionally time manner. I would definitely recommend to family and friends! The car looks perfect and looks like it was never hit before.
Jan 27, 2024 -
Would definitely recommend coming in. I bought my car from them and I have to say I’m happy. Was treated well and didn’t get the run around. Thanks!!
Jan 27, 2024 -
great place to buy a great car. i’m from wisconsin and they approved me before i arrived at the dealership!!! ace auto is awesome!!!
Jan 27, 2024 -
I strongly advise against purchasing a vehicle from this establishment. Last year, I bought an Audi 2008 from this place. Initially, the test drive seemed fine, and I signed an ‘as is’ form. However, a few days later, I noticed the ‘check light’ and tire light were on. Shortly after, the car began making a strange sound. I contacted the owner, who directed me to a nearby garage. They returned the car to me with no lights on and the sound slightly improved. However, a a weeks later, the issues resurfaced - the sound, lights, and even engine trouble. The frustration was overwhelming. I decided to take the car to Wheeling Auto Shop, and when they detailed the problems and the estimated repair cost of nearly $4000, I was in disbelief. What shocked me even more were the pictures they shared, revealing that the car’s motor was poorly mounted on a makeshift frame. I couldn’t fathom how I had driven the car, especially with my daughter. Since then, it has been a constant stream of problems with this car. It has been an utterly regrettable experience.
Sep 18, 2023 -
Beware!! of this place do not recommend, Purchased a car a few years ago and took it for a test drive and everything appeared to be great. Decided to buy the car and upon purchase unfortunately, signed the by as is form. Upon taking the car home the following day the check engine light came on figured a sensor or something basic was the problem tried to address it myself. With no luck, I took it in to a shop and was informed that the check engine light was erased by a scanner tool to find out the car needed a whole new engine, rebuild, or exchanged. I know for a fact this place is selling vehicles that do not meet selling requirements erasing any check engines lights to appear later, just bad business and when I approached Ace motors there was nothing to be done since I signed the buy as is. Now my car sits in the garage with limited use since I took out a loan and car has major problems what a scam of a place. The reviews speak for themselves.
Aug 18, 2023 -
I flew in from another state to hopefully buy one of their cargo vehicles. The sales person who helped me (John) wasn’t very helpful in communicating. He reassured me everything is working in great condition and didn’t disclose any important details. When I got there, I found out that the mirrors were not working, no mats, and the most important part was no tie downs which I would need when hauling equipment. The person who talked to me over the phone was apparently not even an employee and someone who was just helping and nowhere to be found the day I got to their office. I wasted over $700 in flight ticket and a whole day. Very bad customer service and communication.
Oct 09, 2022 -
Don’t buy from these guys. Not trustworthy and shysters. Flew up here one way to pick up a vehicle that I asked 15 different times if everything was OK. I get up here and there’s rust on the quarter panel and the vehicle stability light is on meaning there is something wrong with the ABS system or worse. None of that disclosed before I flew up there to pick up the car.
Jul 30, 2022 -
I tried to purchase the infiniti 2008 EX35. Had debit card and explained that I could pay for the total in 2 payments since there's a cap on how much I could pay per day. I told him I'm a travel RN so this was a prepaid debit from work. Jimmy gave me the run around throughout the day just to finally tell me that owners was "suspicious" of me despite me offering whatever documentation they wanted. Jimmy stated, "the owners are rich they dont really care if they sale cars or not". If this is true sir they shouldn't be in business. Waste of time.
Mar 02, 2022 -
My husband and I were in contact with the owner for a few days to look at a vehicle that was in "mint condition". He made us set up an appointment to test drive the vehicle, and whenever we arrived for our appointment he had someone in his office buying the car that we were scheduled to look at. We drove over 4-1/2 hours to look at this vehicle and we were supposed to have the first available appointment time set up for that day. The owner gave us the keys to look at the vehicle just in case the guy in his office wasn't able to get financing. Whenever we went out to look at the car that was in "mint condition" there was a rip in the driver's seat, cigarette burns in the head liner, the sleeve around the 4 wheel drive and e-brake levers were falling apart, there were dents on the body, and the frame was completely rusted out and spray painted black to hide the rust. When the owner asked us what we thought about the vehicle I brought up all of these concerns, and he said "it doesn't matter, the other guy is buying it anyway". I would not recommend this place to anyone. Owner was very rude, unprofessional, and doesn't care about his customers.
Aug 11, 2021 -
Called the dealer because I thought I found the car I was ready to purchase after a check. Was told that the salvage has no pictures of the before repairs from the accident and that they do not follow technicalities when it comes to reporting work done and pictures. Offered to have it inspected at a nearby dealership and was told that the car could not get taken to a dealership to be inspected. Difficult to work with and would not consider purchasing a car from them again. Avoid purchasing rebuilt titles from them!
May 26, 2021 -
I recently got my car body work done. Dan was very helpful through out the whole process. They have done a awesome work with exceptional speed.
Feb 22, 2021 -
Daniel and his team are the most customer service oriented repair shop in Des Plaines area. I have had several collision repairs completed with great expertise and pricing.
Feb 20, 2021 -
Have all my auto repairs done at Ace for the last 20 years. Purchased one car from Ace and had them sell three cars for me. They have done body work through insurance company without any problems. Always been honest and fair, has always gone the extra mile. Thank you Dan and Robert Lee. Made programed my car fobs on 3 different cars. Recently did brakes and tires. Absolutely no complaints. I checked their BBB recently, 30 years no complaints
Feb 11, 2021 -
Excellent and honest people, outstanding service. I bought used car and car is exactly what I have been told. Running great since last three years. Their service is honest never add any extra or no scare tactics. Only recommend what is needed must.
Jun 25, 2020 -
I went to this repair shop when I had the accident in February. It's been a while since I received the service at the Ace Auto, but I can't express enough how thankful I am for their service. Danny helped me out while I was there. He helped me go through my insurance policy and assisted me to get the most out of my coverage in repairing my vehicle. I received such a great and honest service and 10/10 recommend this place to my friends. Thank you!
Apr 10, 2020 -
After researching the best auto body shops on a suggested list of providers, I chose Ace due to their high ratings. I'm so pleased I made best choice! Danny and his team were comprehensive in communicating what they were going to do and they gave me an accurate timeline. Their customer service was top notch as well! My car was waiting for me out front when I picked it up and it was beautifully detailed! If you need work done, Ace Auto Body should definitely be your #1 destination!
Jan 09, 2020 -
I’ve been an Ace auto customer for years and has always been happy with both services and communications. I am also happy with the service end result. Time is also important with all repairs or services and ace auto has met my expectations. Honesty of Dan (owner) is always appreciated.
Apr 14, 2019 -
I’m very pleased by the honesty and efficiency of this business. They have over 27 years of experience and it shows!! Especially for foreign makes, this is the place to go. You will not find a better price at any other car service. I’ve been coming here for about 2 years now and never had to go back or the same issue. Proud to say that Iv found a great mechanic that I trust because there aren’t many like this around.
Jun 23, 2018 -
I live around hundreds of reputed auto shops, however I always choose ACE auto body because of their satisfactory and perfect service. Comparatively their service is very reasonable and affordable.i regularly change my HONDA CR-vs engine oil. Within two years ACE had done following repair work for my cars. 1) engine service 2)battery change 3)tires replacement 4)lights and electronic faults repair 5)key lock problems 6)road assistant I m fully satisfied with their service that is why I have highly recommended.
Dec 30, 2017 -
Great service at a great price. I get my oil changed there regularly, I have had some tires changed, and my back windshield replaced. All done at much better rates than anywhere else I have been quoted at. I highly recommend their service.
Oct 12, 2017 -
Best repair shop got 2 jobs done from them back to back. When to get my wheel alignment somewhere else they screwed my car up they fixed it up for free even though it wasnt their mistake . Highly reccomend this place they know what they are doing
Oct 09, 2017
Nearest Junkyards to ACE AUTO MOTORS, INC.
Want to sell your car?
We will buy your car in any condition:
- Blown Engine
- Burned
- Damaged
- Flooded
- Non Running
- Old
- Salvage
- Scrap
- Totaled
- Used
- Wrecked
We serve the below locations in this area
- Chicago
- Alsip
- Arlington Heights
- Bedford Park
- Bellwood
- Berwyn
- Blue Island
- Calumet City
- Calumet Park
- Chicago Heights
- Cicero
- Crestwood
- Dixmoor
- Elk Grove Village
- Evanston
- Ford Heights
- Franklin Park
- Glenview
- Harvey
- Kenilworth
- Markham
- Maywood
- Melrose Park
- Morton Grove
- Northbrook
- Oak Lawn
- Palatine
- Prospect Heights
- River Grove
- Riverdale
- Robbins
- Rolling Meadows
- Schaumburg
- Schiller Park
- Skokie
- South Barrington
- South Chicago Heights
- Streamwood
- Summit
- Tinley Park
- Wheeling
- Buffalo Grove
- Bensenville
- Roselle
- Hanover Park
- Elgin