My parents sent me here because they had a good experience after their accident(s). I'm glad they did. Overall I had an excellent experience! The cost to repair the damages to my vehicle was less than I expected it to be, the team was super quick with my repairs, and they even detailed my car (despite the mess I left). I highly recommend, this type of kindness and commitment to quality is hard to find these days. I'm thankful I found it here!
AutoKrafters is where you want to take your car for body work! They worked very well with my insurance company and my 5-year old car looked like I just drove it off the showroom floor. A neighbor noticed after having first seen it in its banged-up condition and asked for a referral and AutoKrafters was able to do theirs in a very timely fashion. Ernie and his team are great to work with. Kudos to you all!
Once again, Ernie, Bob and their gang at Autokrafters had done an excellent job repairing a mystery rust damage on my car.
Why once again? Because I am really good at getting rear ended while sitting at red lights. Every car I've owned have been rear ended while stopped at red lights. Every one had been repaired by Autokrafters to my satisfaction. They do their work professionally and treat their customers with respect and courtesy.
Above all, these guys are honest. What brought me to Autokrafters 30 years ago was a repair where other collision repair shops had quoted me outrageous amounts of extraneous work for dubious reasons while Autokrafters was able to talk me through their quote line by line with sound reasoning. The repair was very high quality, completely indiscernable from the factory product, and durable.
I trust these guys explicitly and recommend them to anyone who is looking for collision repair.
I hope you never need a body shop but if you do…They are AMAZING!!! Everyone I dealt with I sincerely say that the level of professionalism, courtesy & kindness was out of this world. They go above and beyond with their expertise. My van looks like it just came off a Showroom Floor at a Dealership. If I could give them a 1000+ ⭐’s I’d do it in a heartbeat. Thank you sooo much. YOU’RE 1st class!!!
I’m very happy with the work done by AutoKrafters of Des Plaines. My car had major damage after an accident, but they did an excellent job repairing it. The paint matched perfectly, and the car was ready on time. The team was honest, professional, and explained everything clearly. I really appreciate their attention to detail and great customer service. Definitely recommend them to anyone needing body repair work.
After getting dissed by a big name auto body shop, I went to AutoKrafters for a quote. What a difference! The staff was welcoming and professional and discussed all the details with me. They explained the insurance process and what I could expect. I could tell how much they cared about their work--like a small town business! The car was repaired on time. As I was about to drive away I called them to say they had made a mistake and given me a brand new car! It was spotless inside and out. I recommend them without reservation.
I can’t say enough good things about Autokrafters Body Shop in Des Plaines. After hitting a curb and damaging the front passenger side of my Jeep Patriot, I was feeling overwhelmed and unsure where to go. From the moment I walked in, I was greeted with warmth, honesty, and genuine care.
The team at Autokrafters immediately knew what needed to be done. They didn’t just fix my Jeep, they restored my peace of mind. The work was done efficiently, and their attention to detail and commitment to quality are unmatched.
If you're searching for a reliable auto body shop in the Des Plaines area that gets the job done right the first time, look no further than Autokrafters. I'm incredibly grateful to have found them and will be recommending them to everyone I know!
First accident ever that needed repairs, and Autokrafters was SO easy and nice to work with! They followed up, worked well with my insurance, and did great work. I feel very secure knowing we can come here if we have any more unfortunate mishaps!
They did such a good job with my car! After an accident, I had to get my car door replaced along with a few other fixes to the paint and . They did a great job in about a week's time and my car looks good as new. They also worked with State Farm and helped coordinate my car rental so I had to do basically no work. I'd come here again if needed. Thank you all for your great service!
Bill and Ernie were both wonderful! I highly recommend autokrafters and had a great experience. They made the process super smooth and my car looks good as new!
Highly recommend Autokrafters of Des Plaines! The staff is fantastic and my car is like brand new! Much appreciated the hard work and details the staff gives each customer.
I had a great experience at Autokrafters. They didn’t sell me on repairs I didn’t need, their prices were fair and reasonable and they valued my time and didn’t keep me waiting.
And what I loved the most was that each person who worked there introduced themselves to me and made me feel at home. It felt like an old school business with the utmost professionalism. I will be taking my business back to Autokrafters again.
My Mustang was damaged by a hit-and-run while it was parked and it was damaged from the front end to the back end 2006 mustang V6 premium never damaged in his life. Autokrafters brought it back to life made it perfect looks brand new. Thank you so much.
Ernie and his staff were great. They took extra care to make sure that my car was even better than before my accident. They communicated clearly about the steps and the timing. Most people are VERY CONCERNED about getting taken advantage of by service work - I can tell you first hand that AutoKrafters & Ernie's team are the real deal. 100% confidence to referral to anyone who needs their services. Five stars in my book!
Great people to work with. Every time I am there I see their work on other cars and know my car is in great hands. They are honest, professional and I have no doubt in my mind that they will do a great job with your car too
I found Autokrafters after I was in a minor accident last summer that left my passenger door stuck and slightly ajar. We were leaving for family vacation in less than a week and I needed my minivan to get us there. I started calling around to Allstate’s list of shops and the first two were less than helpful. When I came across Autokrafters Google listing said they were LGBTQ friendly which was a welcome surprise for me. Little things like that matter to me and my community. I called and spoke with Ernie telling him that I just needed it driveable. He assured me they’d do their best. Sure enough, the team got it workable. Thank goodness because they were still dealing with supply chain issues and it took a few months to get all the correct parts. When they finally got everything in stock, they did an incredible job with the repair. It looked like new. They handled everything with the insurance and it couldn’t have been smoother. I have nothing but respect and appreciation for Ernie, Bill, and the rest of the Autokrafters team. They truly made me feel welcome and taken care of during an incredibly stressful time. They were definitely my heroes, and I told them as much, for helping me get my car on the road while we were waiting. 10/10 have already recommended them to people. Thanks so much y’all.
I’m from out of state and just got here with a new 2021 car but sadly it got hit while parked one day. My insurance had this place on their list and I was nervous since I’ve had not the best experience with auto shops in general when I lived in Idaho, but had to get the work done despite my worry. This place will now be where I will take my car if I ever need and will be recommended. They took care of everything better than my insurance did. Not only did they fix everything perfectly to where you can’t even tell there was ever any damage, but they cleaned the inside of my car too! My car looked almost as new as when I bought it! Even washed my tires! I can say I’ve never had a shop clean my car like that for me after fixing. They were super fast as well. I expected to wait a week and they had it done in just a couple days!
I used Auto Krafters in Des Plaines to get some body work done on our Honda and they did a great job. Not only was it great customer service but they made our car look fantastic and did so quickly and at a fair price too. I would highly recommend this body shop if you need work done.
I whole hearted believe they did an extremely mediocre job on my vehicle. It seems like the person that worked on my car was extremely lazy and unskilled. I should have inspected everything closer upon pick up.... life lesson. They're paint jobs do not last, and they will not honor warranty. They'll give you "the business" instead. Also, they'll return you're car very filthy on the inside. You're floor mats will be covered with mud. To be fair, they did offer to clean my car out but they would probably do a mediocre job on it so I'm ok. I can clean it myself. It would be a huge waste of my time and gas to return for something I can do myself. I wouldn't be surprised if they used the cheapest material's for parts and charged insurance for the real ones! If I ever need a service like this again, I'm going to Gerber. I've heard nothing but good things from Gerber. Unfortunately, I learned the hard way by going to Auto Krafters. My year old car is literally a junker thanks to them. Thanks guys! Much appreciated!
Ernie Woerner -The General manager is very knowledgeable and explains things in a understandable matter. He is very passionate and experienced. He was able to get me in and fix my paint rubs in no time. Being well impressed by the outcome work in my car I just dropped my son's car who needed few touched up. I will definitely recommend him and his business to anyone! Epic work! He guarantees his work and is very sensitive to your satisfaction!!! Highly recommended! Best regards, Adriana B.
We have brought two cars to Autokrafters in the last couple of years, and both times had great experiences. The first car needed dent and paint repair, and it looks brand new. Recently we needed the front fender area of our van reattached, and they really worked miracles to keep our cost down while making it look and function well. Also, everyone was very friendly, and they have a quick turnaround tome as long as they can get the parts in. Can’t recommend them enough!
Everyone deserves to make money, especially artisans who have been extensively trained and certified. As much as I hate to dish out the hundreds of dollars often needed to stay proud of my Town Car, these guys don't disappoint. Spot on detailed flawless work at seriously fair pricing. If you want it done right (and I mean factory OEM standards). This is the place to go. A small unobtrusive facade on Golf Road hides some of the best honest down to earth autocrafters you will find in the area. Recommended without hesitation. Came back several times after initial satisfaction.
I needed major engine work on my 2011 GM SUV. It has high mileage but otherwise in good shape. Ernie and my husband determined it was worth having a new motor installed. W O W! The work was performed in a timely manner, the cost was reasonable (certainly less than the cost of even buying a "new" used comparable SUV), and I feel like I am driving a brand new version of the SUV. It is amazing - it drives like brand new. Talking to the manager (Ernie) and knowing that the mechanic is skillful & experienced really helped us to make an informed decision about our car. They are awesome.
I took my car to Autokrafters after being rear-ended. They fixed my car ahead of schedule, returned it cleaned and even polished the tires. They explained all the work that would be done and were very friendly and professional. I hope to never need a body shop again but I will recommend them to my friends and family.
ABOVE and BEYOND my expectations!! Autokrafters of Des Plaines worked on my tricked out Wrangler. I was rear ended and they replaced the rear bumper. Not only did they do a timely job, they also connected the rear lights. The last guy didn't connect them. What a treat. I mentioned I needed a bigger vehicle for my job. Time was not on my side, and I didn't call to request a larger vehicle from the Insurance company. These guys even reminded me. "Just give the insurance company a call, and they will take care of it." They called on the spot, and got me the larger car. Just them calling blew me away. To top it off, the rental company had a larger car available. Bonus :). To be honest, in my situation I didn't have any paint work done. What they did do on my Jeep was top notch. While they were waiting for me to pick up my car, one of the guys even was touching up an old scratch with a pen so the scratch wouldn't be so obvious. They didn't have to do it. I have driven past that place a thousand times. I'm glad I was able to get my jeep repaired there. Thank you again for the professionalism, attention to detail, speed. Great job guys!
I would highly recommend this auto body shop if you need work done on your vehicle. Even if you only need a second estimate for necessary body work, AutoKrafter in Des Plaines is where you should go. Ernie and Bill are friendly, professional and most important, knowledgeable in their chosen field. They had my car fixed in a timely manner and Ernie always kept me updated where they were during the whole process. They even detailed the interior of my car before I picked it up. Excellent first experience with this company.
Ernie and his staff are amazing. I have taken my Nissan a few times to get some cosmetic repairs. I am super pleased with the great work they have done! My car always ends up leaving looking like new. I always refer as many people as I can when they mention that they need some sort of body work done. I HIGHLY recommend them!
I say this without any exaggeration, but this is the best automotive body shop you can possible go to in the northern Chicagoland area. Not only is the quality of their work top notch, but the quality of their SERVICE is unbeatable. Ernie and his team will bend over backwards to make your car perfect again, and they will make it perfect every time. The fact that the business has been successful since the 70's is testament to that. If you find yourself with a damaged vehicle from an accident in the northern suburbs of Chicago, there is no other place I can recommend you go to than Autokrafters.
Very impressed with Autokrafters! Service was great as I received updates on the progress and the quality of the repair work was excellent. Car looks new!
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