Arlington Nissan Service Center in
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Address:1100 W Dundee Rd, Arlington Heights, IL, United States
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Rating:
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Phone:
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Methods of Payment:
- Credit cards
- Debit Cards
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Services:Auto repair shop
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Zip Code:60004
Working Time and Location
What clients say about Arlington Nissan Service Center in Arlington Heights (IL)
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When I purchased my 2025 Nissan Versa in late December of 2024 at Arlington Nissan, Andres G. , the staff that helped us, was very friendly and helpful and provided great follow up post the purchase. Other staff appeared very approachable too. Today, June 21, at my first oil change appointment, I was happy about how smoothly the process went, that the complimentary oil change and inspection were honored without debate and I had a good experience overall. John, the staff helping me, was friendly , thoroughly explained the process and gave updates. All staff encountered seemed nice, professional and personable. Service was timely and the complimentary car was was also nice. Being an animal lover and advocate of all species, I also appreciated how during June donations were being made to help animals at Paws.
Jun 21, 2025 -
I came in to do a recall and check the ac system. I worked with John at the service desk and he was very knowledgeable and gave me accurate pricing and time frames. He was very professional and friendly. He arranged for me to be shuttled back and forth from home while work was being done at no charge, and I ended up paying less than was originally quoted thanks to John’s help. I would definitely recommend these guys!
Jul 18, 2025 -
I just met John at Arlington Nissan this morning and couldn’t have had a better experience! He took care of me right away, cleared up the mistake I was making and couldn’t be more courteous and knowledgeable. 5 out of 5 stars from me! Very pleased, a great experience all around. Loving my Nissan Rogue! Jim Broday.
Apr 24, 2025 -
Good afternoon I just wanted to say that I have had a lot of cars and believe in the dealership a lot! Until I meet Jonelle Long ! This woman is amazing person she help me out and always keep me informed that work they’re doing on my car . I know everyone thinks car dealerships are expensive and yes they’re but they do a wonderful job on my car I was very impressed! All I can you get what you pay for and believe I took my car dealership for air conditioning was not working properly and they found out more things on my car that need to be fixed and I was not surprised because the car is a2015 Nissan Altima. But I tell you I’m happy that I went and very proud of the work they done! And the service advisor was wonderful and the staff was very helpful and good. So if have a Nissan please go there the work is excellent and the staff friendly. So when you go there go see Jonelle Long she is wonderful woman and very nice person and friendly… Jonelle Long and her staff was so supportive and I’m taking my car back there again! So if you want quality service and friendly service I suggest you go there!!
Jun 08, 2025 -
Danny my Service Tech was excellent with all his advice & very professional too. He was great on being pro-active on maintenance & advice on everything from best oil & transmission fluid change periods. I had too many questions and he was very patient and answered all very well. I would highly recommend this dealership.
Jul 24, 2025 -
Michael was very professional, informative, not pushy about additional repairs. The additional car part I needed was in stock. The service was fast, waiting room with plenty of sitting options, tasty coffee from a single serve machine. A car wash is always a great bonus.
Jul 16, 2025 -
Wow this was a wonderful experience Our salesman Oscar was very helpful as the sales manager Steven was also very attentive and the finance department Luis was incredibly knowledgeable and helpful I would recommend Arlington Nissan to anyone
May 14, 2025 -
Thank you Mike and Janelle for making my experience with Nissan top notch! From the greeting upon arrival and following up with me along the way until the necessary repairs were done on my vehicle made the process go smoothly. The high level of customer service and professionalism was definitely noticed and greatly appreciated. I also enjoyed the Nissan rental that was provided.
Jun 13, 2025 -
John Napientek handled the service for my Rogue, and i was very pleased. I would definitely recommend Arlington Nissan and John. He was very thorough, fair, and polite. He took the time to explain things very well. Thank you, John!
Jul 16, 2025 -
Great place to get an honest assessment of any issues you might have with your vehicle as well as any scheduled maintenance that may be due. They are very friendly and work with you to give you a fair price. Tyler was very friendly and professional and made sure I knew what my options were once my Nissan Sentra was inspected. We worked together to prioritize the work and he made sure my experience was a pleasant and stress free one. I highly recommend them!
Apr 26, 2025 -
The service team at Arlington Nissan always go above and beyond. What I like the most about Arlington Nissan Service team is that they always strive to provide excellent Service. Kiah and John have been particularly fantastic in Customer Service. They make sure I understand the Services that are required, and those that are nice to have, and they are not pushy. Check out the folks at Arlington Nissan if you’re looking for great customer service.
May 19, 2025 -
Great service from Tyler and your service techs. He promptly greeted me upon arrival and was very helpful reviewing past multi point report. We determined what was needed beyond the oil and filter change and proceeded quickly. The tech video was clear and understandable. He pointed out a future problem to be aware of. A great day of service from Tyler and crew. Also finished sooner then expected.
Apr 02, 2025 -
I had a fantastic experience purchasing my new Nissan Versa car from Arlington heights Nissan dealer. The staff was knowledgeable, friendly, and guided me through every step with ease. The entire process was smooth, transparent, and efficient. I’m extremely satisfied with the service and highly recommend this dealership to anyone looking for a new vehicle. Andres and Leo were the best!
May 11, 2025 -
John at the service center is great! He went above and beyond to ensure i understand the repairs needed. I also really appreciated how honest and straightforward he was! Sometimes such honesty is rare to find in dealerships but thankfully this nissan location is not like that. He also worked with us on getting us some coupons/ specials they had available to help with the cost. Highly recommend!
Apr 07, 2025 -
I have had very positive interactions with Arlington Nissan's service department over the past two years. We own two Nissan Versas, and the service guys are always very straight up about which service items need to be done, and which ones are nice to do, but not critical. And they always apply whatever discount they can when I ask about it. Most recently, we had an emissions issue with our 2022 Versa that had exceeded the manufacturer's 36,000 mile/3-year warranty by two months and 200 miles. Turned out we needed to replace the fuel tank, with a cost of about $1,600 with labor. The service manager Mike Librizzi and service tech Keven Epstein recommenced that I appeal to Nissan's customer care dept, and gave me the background I needed to log the appeal. Then both went to bat for me as part of the inquiry - which led to Nissan's care team to decide to pay for 100% of the repair. We were very grateful and appreciative for this very positive outcome, and it's care like this that will keep us loyal Nissan (and Arlington Nissan service) customers for years to come!
Jul 14, 2025 -
My daughter took her 2024 Nissan Versa for an oil change and tire rotation. She was in and out in no time. I'm very happy with my service advisor John. He has a great customer service experience and cares about his customers. Thank you very much John!!
Jul 10, 2025 -
Kevin Epstein was very nice and inviting. Came in for a car wash and it was done perfect. He also brought up if I wanted to get the inside of my car detailed and I didn’t even know that was an option. Definitely getting it done every time now.
May 18, 2025 -
Benson in the service department was sooo incredible with helping me with every single step along the way in my journey with Arlington Nissan!!! The atmosphere is always great! I typically don’t like coming to get work done on my car but the people are kind and efficient!! Thank you for everything.
Apr 17, 2025 -
I was charged $194.95 for a transfer case fluid change which doesn’t exist on my Nissan Rogue FWD model. Update: Arlington Nissan responded over call , they had mentioned about ongoing investigation about this issue and issued a refund. Will update it again after i receive the refund.
Jul 22, 2025 -
I found their service team very interested in discovering my concerns and then take the steps necessary to resolve those issues in the most favorable way. I also found them to be pleasant and overall enjoyed their work (except when put on hold by Nissan while they are seeking information to complete their mission for a customer).
Apr 04, 2025 -
Tyler was the best service advisor! He went above and beyond and kept me update on everything was completely honest with me and made sure my car and I were taken care of in the best way possible! Come here and request him! You won’t regret it!
Mar 11, 2025 -
Arlington Nissan is great. I have found them to be honest and trustworthy. Sensitive to my needs and willing to work with me. I’ve never been unsatisfied with any of the work that they’ve done.
Jun 07, 2025 -
I work for a company that has a fleet of cars. We bring several cars to Arlington Nissan and they are always great! Mike is great and gets it done!
Jul 25, 2025 -
The service team at the dealership are exceptional. I am always very well taken care of with preemptive notification of anything additional that needs done as well as the expectation of when to expect things to finish! 5 star!
Apr 24, 2025 -
Fantastic service by your Department John was great to me. He went out out of his way to help me and he does a wonderful job. John was so helpful and demonstrated a great knowledge of the Rogue. I was very happy and offer him great praise for doing a fantastic job Please praise him for doing an outstanding job Mike, The Service Director is great and I appreciate him very much. You do a fantastic job of managing the Service Department Best service department I have ever dealt with You are all great and it is a pleasure dealing with all Bobby Greenspan
Mar 26, 2025 -
WONDERFUL! I LOVED THEIR SERVICE THANK YOU for your thoroughness, present mindedness, pro-activeness, clarity and gentleness in communications. John was amazing! Thank for being human and understanding that people are attached to their vehicles and when they go down is not an easy thing. HOPe you have an awesome day! Stay awesome and excellent in your work! Peace, Barb
Feb 23, 2025 -
Tyler Amaya was such a help when I came in to service my car today! He was so kind, listened to all of my concerns, and really helped ease me through the process of getting my car taken care of. What a wonderful, professional young man!
Mar 11, 2025 -
I couldn't be more impressed with the level of service I received, especially from Tyler Amaya. My check engine light came on, and we all know how stressful that can be!! He made the entire process smooth and stress-free. The team at Arlington Nissan quickly diagnosed the issues, and I was extremely happy it was all covered with my extended warranty. I truly appreciate their efficiency and Tyler's excellent customer service. I highly recommend Arlington Nissan and Tyler Amaya for anyone in need of vehicle service!
Mar 11, 2025 -
Arlington Nissan is very professional honest and trustworthy. I’ve never had a bad experience there. They are five stars especially Michael and Keven.
Jun 07, 2025 -
A great buying experience from Arlington Nissan. Oscar Martinez our sales guy was very welcoming and helped us out once we explained what vehicle we needed. The process in the financial department was swift and Luis Guerrero was very accommodating and we had a fantastic experience & they are both very knowledgeable. Thank you!!!
May 12, 2025
Nearest Junkyards to Arlington Nissan Service Center
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We serve the below locations in this area
- Chicago
- Alsip
- Bedford Park
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