7:00 AM - 10:00 PM
7:00 AM - 10:00 PM
7:00 AM - 10:00 PM
7:00 AM - 10:00 PM
7:00 AM - 10:00 PM
7:00 AM - 10:00 PM
8:00 AM - 9:00 PM
Same Day Service Available
Price Quote Guaranteed
Top Dollar Paid for Your Vehicle!
Working Time and Location
Your Arlington Heights, Illinois O'Reilly Auto Parts store #3378 is located at 75 West Golf Road. O'Reilly carries the parts, tools and accessories you need, as well as offering free Store Services like battery testing, wiper blade & bulb installation, fluid recycling, and Check Engine light testing. We are also one of many O'Reilly locations that resurface brake rotors and drums. If you need a tool you don't have, take advantage of our free Loaner Tool program that only requires a refundable deposit. don't hesitate to stop by with any questions, one of our Parts Professionals will be here to help with any project. With over 6,000 O'Reilly Auto Parts stores across the US, there's always an O'Reilly Auto Parts near you.
Monday
7:00 AM - 10:00 PM
Tuesday
7:00 AM - 10:00 PM
Wednesday
7:00 AM - 10:00 PM
Thursday
7:00 AM - 10:00 PM
Friday
7:00 AM - 10:00 PM
Saturday
7:00 AM - 10:00 PM
Sunday
8:00 AM - 9:00 PM
What clients say about O'Reilly Auto Parts in Arlington Heights (IL)
Review for Adam from O'Reilly Auto Parts
I would like to sincerely thank Adam for his help and professional approach. He speaks Polish, which made it much easier for me to communicate and understand my needs regarding car parts. Adam was very friendly, patient, and knowledgeable. He helped me find the right parts for my car and cleared up all my doubts. Thanks to his support, the shopping process was smooth and hassle-free. I highly recommend this employee to anyone looking for expert and friendly service!
I wanted to say thanks to your company and Adam at the store on 75 W Golf Rd in Arlington Heights IL. He has helped me a few times on parts acquisitions and he is super helpful and knowledgeable. He almost never puts me on hold, unless he is checking for a part I need, and he does a fantastic job providing me 5 star service. Thanks again and a big thanks to Adam for being so helpful.
I service 38 non emergency vans,( handi capped), called in for oil dipstick tube, told him I looked online said they had in stock, just called to make sure. He says what’s part number? I told him can’t I just give you make “,model,year he tells me but if I looked it up why don’t you have it. I respectfully said I’ll give you plate number just look it up again, you could tell he got all aggravated I on the other hand couldn’t believe this interaction,that’s what he’s there for?I don’t have time for this crap,told him f-it and hung up. Whatever,never go there again, there’s part stores everywhere. Have great day! Read All the comments not just the good ones.
KEITH ROCKS. I came in with a lot of headlight issues and very little hope. The sun was setting. The end was nigh. But luckily Keith was so so helpful!
This is my forever auto parts destination now. I don’t even live nearby. I’ll just drive my car out there for the good vibes. Thanks!
I wasn’t really sure what I was looking for when I entered the store, but I needed a gas tank cleaner and indicator bulb replacement. Keith was really helpful and provided great customer care!! This is a good location to visit.
I O'Reilly's! Always great service. No condescending attitude or shady upselling like I've gotten at some automotive businesses.
They always offer to help with installation, but never assume I don't know how to do it myself. Somehow they always strike the perfect balance -- super supportive but never condescending.
Keep up the great work, O'Reilly's!
I came to buy a headlight bulb after I noticed it had went out. I am minimally car savvy but even so, Josef came out as soon as I popped my hood in the parking lot, took the bulb out and took me inside. He grabbed the new bulb and met me at the counter. After ringing me up, he took me outside and then installed the new bulb without even asking.
A++ customer service, did not expect this at all.
Came to this O’Reilly to get a battery because no one else in the area had one due to the cold weather, I walked in and was greeted by en employee who was about to help me when the store manager “Enrique” saw my jacket which was an old Advance auto parts jacket because it’s the only jacket I wear when working on cars cause it gets dirty. Said I can’t sell you a battery at first I thought he was joking and then the salesman who was helping me walked away from me and then the manager said I am not welcomed in his store and that I needed to leave, I then asked are you for real, he then said it is store policy to not sell to people wearing competition brands, I got this jacket from their reward program, he then berated me and my sister in law who drove me and said that we were attacking him and that he wants us out, my sister in law had to buy the battery because the manager was on a power trip
Great customer service. Bought a headlight and couldn’t get it installed. Went in there on a busy night and Jeff offered to take a look and changed it for me on the spot saving me money having to go to a shop. Much appreciated.
Came in today with my brother-in-law to get a battery and the Owner Enrique refused to sell him a battery because he was wearing a Competitors logo on his jacket. Who refuses a sale., Enrique Does. O'Reilly you need to do better with your employees.
Never shopping at your locations ever again. I will make sure all of my friends and family hear this story and I'll advise them to not shop there.
Thank you! After a horrible experience at another location nearby in Schaumburg, we went here and had an easy and pleasant experience. Anthony was super friendly and helpful. We were in and out of the store within 5 minutes and that was with one customer ahead of us. It is refreshing to walk into a store and be treated so nicely. Thanks again, Anthony!
The wet heavy snow snapped the drivers side windshield wiper off so immediately located the closest O'Reilly auto parts store explained the problem and instantly located a replacement wiper walked out and installed it perfectly so I could get on my way. I highly recommend O'Reilly auto parts and especially the knowledgeable, professional and courteous store sales and service personnel.
This location is the one! They have an ample selection of brands and makes to choose from. The associate Tim was super helpful and showed me exactly how to replace the necessary parts.
Miguel and the Manager Enrique are very rude and disrespectful. I came in today to do a lifetime warranty exchange on my Wagner brakes front and rear . They could only find my rear brakes not the front brakes in the system when I bought them. The Manager was making assumptions that when I bought the car they had different brakes on the front which was not true. I told him that I was going to call cooperate he didn't care . Cooperate had to resolve the issue and had to call the Manager back to give me my refund. It was very unprofessional and disrespectful how I was treated shame on these people.
They looked up the exact part I needed and found it quickly when I walked in. Open an hour later than most other auto places especially on Sunday night when you still need that rear brake light when it's 8pm so you don't get pulled over...
I’m glad I had stopped here to purchase wiper blades. Mike G. was VERY helpful with replacing the blades and also de-icing my car. Customer service is the key to a successful business and this is the place to go!!
Thanks again Mike your the best!
The brake hose was leaking, I stopped at O'Reilly to buy a replacement but I didn't have any tools since I'm from Wisconsin and wasn't planning on having car problems. I didnt get his name but I asked the African American guy if they had a jack I could borrow and he said no, then I asked Wyatt and he said yes and went and got it. I spent the next hour fixing my car and Wyatt went above and beyond to make sure that I knew that I could ask him if I needed any help. Wyatt has some great customer service skills that his coworker could use major training in.
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