Greedy people .They ask 2000$ to tow my Kenworth from Geenup,IL to Enffingham ,IL It’s only 25 miles tow .Their shop is 20 miles from me
Try to rob a hardworking truck driver .Then I called another tow company t .They charged me 600$ and did a good job and saved my day
I ended up with a flat tire while out running errands in the evening. My cousin recommended 1st Class. I was told someone would be there within 30 minutes, and Zach arrived right on time. He did a fantastic job and quickly got my spare on. He made sure I knew the limitations of the spare and what my next steps should be. Since it was late, he also made sure that I was able to pull safely away. He did a great job and was the nicest guy!
Zach was absolutely amazing! At a time where we were unsure as to whether or not my son's vehicle could be transported to a shop in one piece. Zach used his expertise to make sure it got to the automotive shop safely. He definitely made a highly stressful situation less stressful. Also at a good price. I highly recommend!
Amazing service! Called Isaac Clodelder at KC Summers to get suggestions on best team to address our situation. Ike recommended 1st class and their service matched their name. Zach spent considerable time caring for our vehicle as he loaded it for delivery to Darrin's Tire and Auto for repair.
Thank you First Class Wrecker Service.
Job well done.
Called my repair shop and they sent you guys out. You guys sent Colton out. First of all thank you. He was super knowledgeable got to me quick and had me at the shop in no time appreciate the help again.
My dad, grandma, and I were stranded on the side of the interstate and were having the biggest issue of finding a tow truck through the insurance company. Luckily, my dad found 1st Class online and they were QUICK to come out and help us. Unfortunately, my grandma couldn’t ride in the truck as she is unable to climb up inside the cab, so the driver called the owner who came and personally drove my grandma to our destination. Both men were extremely helpful and courteous! I couldn’t recommend a better towing service, and we will be calling them first if we have another issue! 10/10
Simply one of a kind business. Called after hours had my daughter's car towed immediately. Great and fast service. Staff is amazing! Highly recommend Dustin and his crew!
Zack, Jamey and the whole First Class team are great! Typical Jeep problems left me stranded on the side of the road on July 4th. They responded right away and very promptly got the Jeep backed directly into my garage. I call no one else for any tow service needs.
The service I received by the person [sorry I forgot his name :( ]actually dispatched to retrieve my car after the wreck at 7:30am was very kind. However, 1st Class was not willing to be flexible about when I could come to retrieve my items after my wreck, released my car to another company without my permission, and did not inform me my car was gone elsewhere until I called to say I was on my way to 1st Class to get my personal belongings.
Upon driving 40 extra minutes to the new location, I discovered A large cooler with many items inside was also missing. Updated: I had an Engraved bag with hundreds of dollars worth of supplies in it that is also missing.
Because they released the car without my permission, I have no true chain of custody but have had quite a few things stolen while my car was in their possession after a rollover accident. So, I called, and Jamie was rude on the phone when I called to see if they could shed any light on my missing cooler and missing supplies.
Zack helped me with my crash and he was a great guy. A1 this man deserves a raise. He handled everything very professionally. If I could give him a 100 star review I would. Awesome man!
We had an accident with another car in a Chik-Fil-A parking lot. 1st Class came for the other car and I called AAA. Dustin said he could come get me after dropping off the other car. It saved me an hour. He was great and super patient. Highly reccomend.
I got a flat tire on I-57 from a massive pothole just north of Tuscola thats been there for 1-2 months but I always forget about it(not sure why it's not ever been patched) and today it finally popped the sidewall on the front tire and the rear tire is ruined as well as it bubbled it out in a couple places. Now to the good part I called Dustin and told him the situation and asked if he could send up a flatbed to tow me home since my car doesn't have a spare and he sent Zach who was very friendly and helpful and he got it loaded up we drove it back to my house. Highly recommend Zach and 1st class wrecker service as they made the best out of a bad situation.
Our work truck started leaking a large amount of antifreeze on the way to a job about 2 months ago. I pulled over quickly and shut it off to save the motor from overheating. We called 1st Class Wrecker Service and they came immediately. The driver did a great job and even pointed us towards the problem with the vehicle. He was right, it was a coolant hose plastic connection on the firewall going to the heater core. (Chevy Silverdo-Duramax) The part cost me under $20 and took 20 minutes to change myself. I changed 2 fittings instead of just the broken one to be safe. We were back on the road the next day and hanging new rain gutters for some nice folks in Coles County. Trucks been going strong since. Thanks again. We highly recommend 1st Class Wrecker Service when in the Mattoon-Charleston area, and we recommend Tatman's Towing when in the Champaign-Urbana area. Thanks again and have a great day.
Be extremely cautious using this company. The owner is a joke and is a very rude individual. Plus I hear all the time about them price gouging people, especially from this last winter storm we had. Use another company, you won’t regret it.
Dustin was an amazing help on a freezing winter night! I locked myself out while getting gas and he got to me quickly and got me in my car in less than 10 minutes. I am Truly grateful for his kindness and understanding. Thank you!
Excellent and friendly service from the tow operator. When I contacted the owner for some additional assistance his responses were fast, helpful, and courteous. Would happily work with this company again for all my towing needs.
I accidentally locked the keys in my rental car, and within just 15 minutes of calling, Dustin had it unlocked! Super fast and professional service – highly recommend them if you ever need help in a pinch.
My Infinity was in my garage with a broken control arm. The rear wheel was resting against the body of the Infinity. Zach took great care to slide the vehicle out with sliding skates to prevent any further damage. Zach looked and acted very professional. He represented First Class Towing well. First Class Towing runs a First Class operation.
Zach was phenomenal. He was so friendly and showed up to fix the problem 5 minutes after I called. Excellent and speedy service. Would recommend 100 percent
Zach was amazing! He got here so fast and was able to get the car open. He even called to get the right location. He was so pleasant and within 5 minutes had it open for us. I am so impressed. It’s not just a name. It’s really first class service.
I had my 10 x 16 shed moved by Zach and wow oh wow was I impressed. I think my Jaw dropped several times with the ease and skill he loaded and unloaded my shed. He was also professional and very nice. 100% would recommend this company and Zach as your driver!
Zach was incredible!! Personable, helpful, and got the job done faster than I expected! I had locked my keys in my Jeep at a gas station, w/ my 3 pits inside. He got me back in my car within 3 minutes!! Happy me…happy dogs!!!!
Zach was great! Was super friendly, helpful, and understanding. I locked my keys in my car and he made a bad situation, into a great experience. I’ll definitely be recommending them to anyone and everyone!
Zach was very professional and courteous. We couldn’t get our truck started and he arrived and was able to start it and take it in to be worked on. We wanted to give him a tip, but he refused. We hope to never need to call, but we will definitely recommend 1st Class Wrecker Service if we ever need help again. Thank you!!!
We found ourselves with car trouble and AAA connected us to 1st Class Wrecker Service. Their driver Zach was so competent and efficient. He made the process of getting our car to our mechanic easy and pleasant. Many thanks!
Such a great company. I don’t know what we would of done without them. Zac was absolutely amazing! Our car broke down and we had such a nightmare of a night trying to get towed and deal with other companies. After getting in contact with 1st Class Wrecker Service they were very responsive and provided great service! Would recommend them 100% to anyone in need!!
Jul 20, 2021
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