Everyone there is top notch, Jason is very personable and helps you out. Ann at the front desk. They always treato the customers like they are number one. Oh yeah Ken's still there and I even saw Mark, who is on a very limited work schedule that coincides with his retirement schedule.
I am very happy with the service! Especially since it’s close to home! I can’t stand when you walk in somewhere and they say “can I help you?” Not with this place! They always greet you when you walk in and are very friendly!!!
Always receive great service. They work on my everyday cars and Ken did a complete mechanical overhaul/rebuild on my classic car. I highly recommend them to anyone who needs any type of work performed on their car or truck!
Jason always hooks us up and is very great to work with! Excellent customer service can be hard to find these days, but Faust has been so good to us and very genuine. They want your experience with them to be a good one. Highly recommend to everyone in the Aviston area!
Excellent local provider--exceeded expectations all around. Dropped off my car for an alignment with instructions to meet specs to reduce tire wear. Jason called me before going forward with a mod improve alignment. Car drives great now.
Once again Jason at Faust Automotive came thru for me. I needed to get my truck set up for winter. He set me up with four new tires, changed my oil, changed the spark plugs, and replaced a bad coil. At twenty years old and 170000 miles it drives like a new truck . Thank you Jason and all the people at Faust for the wonderful and affordable service you provide.
If you’re looking for quality, value and excellent service than look no further. Faust automotive definitely delivers! I’m new to the area and was recommended by another mechanic, which speaks volumes for Faust. Jason and his team did an outstanding job and had great communication skills throughout the process. When it comes to car care it’s priceless to find someone that you trust and I trust my car’s to Faust.
The good people at Faust Automotive are the best. Jason and his team did some smart troubleshooting to determine a unique braking issue, and fixed it. From Ms. Ann to the entire team, nothing but their sincere best.
Great customer service very friendly they had my new tire put on quickly for me as they knew I had to get to work I will be back to get more services 😀
This shop in my mind is the best around on price and when they can get my vechicle fixed and updates as they call you about thing Going on with my vehicles and when they can fix them as they have always done I am very satisfied with the service I get and will continue to go to them
Have been taking vehicles to Faust for over 2 decades at this point. Jason, Ann & the crew have continued to provide outstanding service on all of our vehicles. We value & trust their advice & recommendations on repairs, service, etc. Always very friendly & respectful. Highly recommend them for all your automotive needs!!
They always fix my tire needs immediately without an appointment. Don't know what I'd do without them. Fast and Super Friendly. I'll never go anywhere else.
Jason worked with us to get our van into the shop as soon as he could. Very happy with the work. Honest shop! We will be switching all our maintenance needs from the dealership to Faust Automotive! We would highly recommend Jason and his team. Thank you for taking great care of us!
Jason and team were very accommodating to get our vehicle in for a surprise repair and very transparently suggested the most cost effective route for repair and also made suggestions where if they weren’t the best possible economic cost to do so where we could go to get that done as opposed to just charging us the higher potential costs for them to do the same work. Truly appreciate Jasons customer service and transparency! Will 100% be bringing our vehicles back here for all services and repairs.
Even though I decided not to have the work done, they explained the car's issues and problems simply and throughly. Happy with their diagnostic costs and time spend on it. Will definitely make them my first call for maintenance on my other vehicles.
Great all around service. Jason and Mark were top notch to talk to. Professional, friendly atmosphere from not only the employees but the customers themselves. Work was done in a timely manner. Would highly recommend.
I went to Faust for an oil change and a 100,000 mile routine changing of the fluids and tuneup. They stayed until the project was completed, which was after business hours. I would definitely recommend Faust to my family and friends. They are dependable and affordable!
Amazing place. I had a flat tire that could no longer be fixed. They gave me a used tire and put it on for free while I tried to figure out what to do. Eventually decided on a new set of tires. They are competitively priced and are a joy to work with!
Jason was very honest and up front with us. I would take all my trucks there to be serviced..Jason?? Lol Awesome job to both Jason & Matt! Thank you guys so much!!!
Same quality service replacing the dash engine monitors. The diagnosis was immediate and correct. Parts received in a few days. Installed sooner than expected. Could not have received better service.
Jason ( (new to the company) waited on us about the tires, very good. Also the staff Ann, Mark and Ken have been great. Needed new tires on the camper and had them repaired in 1 day. Thanks again for great service
The team at Faust always provides great service. They just added a new set of tires on my truck. Faust offers many options to fit my needs. I have been a loyal customer for almost 20 years
Replaced rear window hinges. Service was quick and responsive. Greeted with a smile and made me feel important, like I was the only one that mattered. Very pleasant on the phone and right to the point.
We had travelled a distance to look at a used car that was for sale. We called Faust the day of and asked if we could come by to have the car evaluated before purchasing. they were able to get us in quickly and the pricing was fair. They then took the time to explain to us why the car was not a good purchase. They saved us $38000.00 and a future headache. Thank you
We have always had great customer service at Faust A&T. They are always helpful and very easy to work with. If we have a question they are always willing to help. When we had issues with a rebate, Ann worked with us and the company and got us our rebate. Nothing by great things to say!! Keep up the great work!
I was very pleased with the service, transparency and efficiency I received at Faust. I have taken my vehicles to multiple shops and dealerships over the years. I am very used to being told it will be done by day x and it not getting done until day z. This was least painful experience I had with a vehicle getting maintenance. I’ll be back
Six stars if I could! Friendly, fast, competent. They take time to discuss your issues and give you sound advice. They won't do unnecessary work just to make a buck, but will certainly tell you when work needs to be done -- especially safety issues. You can trust them. They're out to help you, not themselves. I've been very satisfied with them for the more than 10 years I've been taking my vehicles to them.
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