What clients say about Don's Auto Center, Inc. in Homer (IL)
I went there once or twice and it was fine but then I found out the owner is responsible for not having corrected a bunch of lies his people told, or even checking whether what they were saying was true..I have proof. On paper and recorded audio. Never will we take a car there again.
It's reasonably priced. But the reason for the 3 stars is the bad hours they keep, as well as not having very friendly staff. Not necessarily rude, but definitely not a warm welcomed environment
I'm a little afraid to reveal how great this place is. At a time when any service is rare, Don's Auto provides service above and beyond at a fair price. In 59 years, I've found few mechanics I could trust. Don is one of them.
Great quality and great customer service at a much lower price. Several times they have recommended against unnecessary repairs and correctly fixed the problem and I’m always more than pleased with the price.
I have used Don's Auto Center twice in the past 5 months and the whole experience was great both times. They were able to get my vehicle in either the same day or the following day, they are skilled on a wide range of issues, and charge a fair price. I have talked to 3 different employees, either dropping off/picking up or by phone, and each person was knowledgeable and friendly, taking the time to explain things. I'm extremely happy to have found them and will recommend Don's to anyone!
This shop is full of integrity and hard work. They manage to get the job done for sometimes half the price of a different shop and their customer service is excellent. They answer questions clearly and with a lot of detail so that you can do things yourself. Any experience I have with a dealership mechanic for a car under warranty makes me wish I would have just taken it to Don’s.
We highly recommend Don's Auto Center! They were able to repair a coolant leak on my daughters car and address a rough running issue. It's running great now! They were timely with the repair and very fair on the cost.
The drivers side window fell off it's tracks. It was raining and i was afraid that the water would get into the car. I have a friend that uses Don's for her van. she suggested i call and ask if they could fix my window even though it was a Subrau. They got me in, ordered the part and it was done in about an hour and a half!!! WOW!!! and it was only 85 dollars!!! Wow!!! Thank you For taking care of me so quickly!!!
I stopped in for the first time to check on a slow leaking tire. I had no wait time. After learning I had two leaking tires, they were able to do a quick and inexpensive but lasting fix. I had a nice place to sit and wait and everyone was friendly and helpful. It's hard to find trustworthy people to help with car repairs but I know that I have found one here and will be back.
Don’s team provides excellent service on my vehicle every time I visit. I wholeheartedly trust them with my vehicle in all aspects. Their oil change + tire rotation is extremely affordable, making upkeep on my car easy to maintain.
They are incredibly helpful and a great staff!
We have always had an great experience with Don's. They are a very trustworthy shop and wont make unnecessary repairs. I'm always shocked how much cheaper they are as compared to other quotes I've received. They have even given me the option to bring my own parts in.
The most trustworthy shop in the area. I don't even ask for a quote anymore, I just drop the car off and tell them what I need. I'm always pleasantly surprised at how low the bill is. I've even had to ask "Are you sure you billed me right?". Very professional shop. 100% would recommend.
