Was driving on the interstate tonight, and heard a loud noise and then lost control of my truck. Brandon A arrived and helped me, towing me to a local shop. The service Brandon A gave me was top notch, he went above and beyond and Tatmans is lucky to have to have someone on staff like him. Highly Recommend for all towing needs!
Called AAA, told me someone would be out soon. Steven from Tatman's Towing came within 10 minutes!! Super fast! Steven was very professional, courteous, and friendly. Also very knowledgeable and explained things for me. Excellent service! Thank you!
Sorry but if you want me as a customer don't keep putting me on holding at least 4 times just to you can answer other calls. Also, the pricing is is very expensive. I went with another company that did the same work for way less cost.
Greg was the best and totally helped tow my car after it suddenly stalled out on me. They were quick to get there, and Greg was able to maneuver my car into a tough spot so the mechanic could get to it easily the next day. Overall, I’m super satisfied and impressed with the service I received.
Flat tire, no lug wrench, 35 mi from Champaign. Tatman's was out here fast, got us fixed up fast. Friendly and knowledgeable service, no problems at all, five stars. Thanks, guys!
Great customer service. Greg helped me out with towing my car when I was stuck just outside of town. Super friendly and very professional. Overall, very happy with my experience.
Our car tire had bursted in construction zone.james came and was just amazing tobe back on road.also thanks to AAA service.In particular James was very helpful .
Great experience with Tatmans Towing after I locked my keys in the car! The operator was professional and efficient, Travis arrived quickly and was very helpful. Highly recommend.
My sister and I were taking my nephew to college when we started experiencing car trouble over 100 miles into our trip. We were forced to detour and required a tow from Champaign, IL to Chicago, IL. We called several tow truck companies before connecting with Carrie (who was wonderful) at Tatmans. She stayed in constant communication with availability of service through pick up. We stayed in Champaign overnight and were fortunate to have James H. dispatched early the following morning. James H. was amazing. He made sure my sister and I were comfortable. He talked to us the entire trip which made the situation less stressful. He allowed us to provide directions to avoid issues with bridges and underpasses that would have damaged the vehicle. After the 2+ hour drive to Chicago, IL, Carrie and James H. felt like family. They are truly the epitome of customer service and care.
Fech was great! Right on time. Courteous, friendly, and professional. Melissa on the phone was fabulous, too. She was also courteous, friendly, professional and very helpful. I’m thankful for such excellent service.
On Saturday 3/16/2024 we were stranded on the side of the highway just outside of Champaign. We called Tatman's and they arrived pretty fast. Cody was friendly and professional. He got right down to business as soon as he pulled up. He tried to charge our battery first instead of automatically towing us. We appreciated that he went above and beyond to try and help us. We ended up having him tow us to the nearest Auto Zone so we could repair our car and make it back home to Decatur. When it came to cost we were charged $195 total to tow us from the side of the highway about 7 miles out from Champaign. Which is point blank alot higher than it should have been but I was relieved to not be sitting on the highway with trucks speeding by.
Just got a tow on a flatbed for my vehicle over to Danville to my mechanic and BRANDON was a master at loading the car, courteous polite efficient! Not only that but Tatmans actually also with the extra mile. Pun intended. I made the call to do this yesterday not really thinking about the fact they need a flatbed And make certain they could have the right driver there for a 30 mile drive turns out it didn’t work out through with AAA so I called Tatmans and spoke with the dispatcher. He made it so I didn’t have to make another call to anybody and the flatbed with BRANDON, the master loader, arrived, perfectly on time, and is on its way to his destination cannot say enough about this company Way to go BRANDON Way to go to dispatcher. I did not get your name.
We needed a jump just days before Christmas. And we were truly grateful AAA connected us with Tatman’s Towing! Jeremy was very friendly, polite and helpful with getting us up and running again . Thank you Tatman’s Super grateful!
Called Tatman’s to get our car jumped and the service was really I formative and helpful! Michael Grice was very friendly and helpful through the whole situation and gave us a battery change for our car! He was so helpful and was quick! If I have anymore issues I will know who to call!
Andre was my tow truck driver for our auto issue today. He was there in a timely manner, he was very nice and friendly. He went above and beyond. He answered all my questions and was very knowledgeable. Great job Andre and keep up the great work!
Had such a great experience with Mike from Tatmans Towing while having my car towed. He was very kind and helpful. Also want to give a shout out to the kind dispatcher that kept me informed of everything along the way. Great experience overall. Thank you.
This morning, I locked my keys and EVERYTHING inside of my car at work. (What a way to start my day) Mike from Tatmans came and unlocked my car door for me...quickest few seconds ever and was only a few mins late for work! Great personality as well!! If ever need someone to unlock your car doors, call Tatmans and ask for Mike!!!
The tow drivers are very professional and helpful. Brandon was our driver and he went above and beyond his call to duty. Took my vehicle to a place that was able to get me in and out in a couple hours. Remarkable job Tattman!!
We were in an unfortunate situation, but we were so fortunate to have Tatmans rescue us. Their dispatcher even sent an extra truck because we had five people in our car so they could transport us all. The drivers were thorough and even recommended a local restaurant for us to wait since we were stranded out of state.
Zach was awesome explaining the process and alleviating our worries as we have never needed a tow truck before. He handled our questions effortlessly and gave well informed answers. Phone staff were kind and informative. Out of a stressful situation (flat tire), Tatman’s towing and Zach made the experience much easier at a great price. I would recommend.
Art McCulley and Zach M came within 30 minutes of my placing a request with AAA. They tested and replaced my car battery and finished the entire process within 30 minutes of reaching my place. They were courteous, explained everything clearly and responded to questions graciously. I am totally satisfied with the service I got today.
Art was amazing and helped get my car back running so quickly! He’s really a specialist, no gimmick. Art, thanks so much for the information on the power steering! Definitely a great start to my experience with AAA.
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