Speedy's Wrecker Service in
Garden Prairie (IL)

Was serviced by Erick. He was very professional and showed up within an hour of calling. Rates were also very reasonable for an emergency tow.

Erik did a good job towing my pick up truck speedy g is the company to go to for any tow need

Horrible service, I was told it would be an hour and it took 2 hours. I told the gentleman I had a better route and he took the long way on purpose. They never told me they were going to charge me since the left the shop, and still wanted me to pay for their mileage once they left my house

Please do NOT get service from them they are a SCAM. They only accept through zelle, due too not being able to dispute the charges. When I asked for their rate it’s $150 and $4 per mile (I was less than 7 miles from home). They charged me $395, and still haven’t given my invoice. I called them earlier and was hung up on. Soooo unprofessional. When receiving my car they wouldn’t untow it until my payment went through. It felt like I was being robbed.

Told me 35-45 mins but kept me waiting 2 hours so I had to get an uber with my dog and figure it myself. Call anyone else and you will be better off

Speedy picked up right away and had my car towed within 45 minutes to the car shop. It was perfect as I had a 5 year old with me. Would highly recommend.

Very courteous employees. They arrived when they salsa if they would and took great care of my car.

Juan was super nice through the process! He made me feel welcomed and safe! Also the gentleman who I spoke with over the phone was extremely nice and provided great estimate arrival times! Super fast & friendly team for a chaotic morning driver such as myself :)

Excellent service! Driver came out quickly and was able to help me with the issues with my car. Will definitely recommend them again.

They charge $250 for a jump start which is ridiculous. Way overpriced for a small service. I feel like they just make up any type of number and charge you.

Called these guys to pull a truck out for me. I was expectiong to pay anywhere from $450-$1000. Thes guys got done and charged us $6000.00. They charged us for each unit pulled out. They never seperated the truck from the trailer just winched it out. They would only accept cash, or EFS check. Would not allow me to put it on a credit card. (therefore I could not dispute it later) This company is the Biggeest Scam. I will never do any type of bussiness with them again. I called the attorney general on them.

Great driver, quick hook up but the cost is a bit much. Originally said 195 plus 4 dollars for mileage. What they don't make clear is the mileage is calculated from their garage not where your car is to the destination; misleading.

DO NOT LET THEM LOAD YOUR VEHICLE BEFORE YOU GET THE PRICE! They got me too. Dispatch lied about all the fees as well as the fee from the shop. Kid didn’t even come from the shop. Called and dispatch and they said it is what it is. Real deceptive practices. Kid loaded my vehicle right away and then brought the bill. He said “did you get a quote? Dispatch was very unclear on what’s what”. The reviews are real and their operation is ran like crooks. Hats off to them they are good at deceiving people. Hope they never run into people like them.

I called this company to change a flat tire, the driver couldn’t remove the spare from the bottom of my truck no service was fully done. Driver told me he will take my vehicle to a place where they can fix my tire. He asked for payment otherwise he couldn’t do anything. I trust them and I paid $240.00 Few minutes after the driver left he called me to inform me that the secretary of the company told him that now I have to pay $290.00 more for the extra service. I refused to pay. They never came back. They stop answering the phone. They refused to charge only a small fee. Bad company, bad customer service, horrible treatment. Be aware of this company they will screw you up.

If I could give zero, I would. I was quoted on thing and then changed double of what I was quoted. They also said when I called them it would be 20 minutes. 20 minutes went by, I called and they told me another 20 minutes. After that I called again and they said the driver was on his way. The driver called me and said he was 20 minutes away, which he took almost 35 minutes to get to me. I had to wait nearly an hour and a half for service. When I was dropped off at my destination I was given my bill of $350 when I was quoted $125 plus $4/mile. I call bullshit! So I called the company and tried to dispute it and no one would answer me. Never going here again and I highly recommend you look elsewhere for tow service.

SCAM! Same as everyone else. Told me $125+$4/mile. Expected to pay around $145. Total bill was $295 since they claim later that they charge from their base. Avoid this place!

To be honest should've be a zero star, undisclosed hidden charges, was agreed $125 for the hook up and $4 per mile, but ended up with charges from where ever the truck was coming from (also $4 per mile) and fuel charges, but they tow truck driver is a good guy, only those people who are in the office are nuts they should say that when the customer call not until they hooked up but that time is too late to shop around, I hate to say this company is a scammer, find another service if you have a choice!!!

I called this company for a tow and was quoted $125 plus $4 per mile after giving my exact pickup and drop-off locations. Once we arrived at their facility only 3 miles away, they suddenly said the mileage also included the distance from their shop to me bringing the total to around $300. This was never mentioned upfront and feels like a bait-and-switch. When you’re stranded and stressed, this kind of pricing surprise is really unfair. I recommend confirming every charge in writing before agreeing to a tow. I’ll be reporting this to the Illinois Commerce Commission and the Attorney General’s Office.

Horrible experience. We were told we would only have to pay a $125 towing fee and a $4 per mile of towing fee, which would amount to around $145. We ended up having to pay $235 as undisclosed fees such as $4 per mile for the tow truck when it was ARRIVING to our house and a fuel surcharge fee that cost us $68 as well as a dead head fee. We ended up having to pay more than $100 than expected. This company doesn’t disclose their true costs. They take advantage of helpless drivers by only telling half truths. AVOID AT ALL COSTS!

Woman with the purple nails is super rude and entitled. Refuses to answer questions and is entitled. She gets off on people being upset. Not my fault you work at a towing company. Have some better customer service skills, you’re an adult. She thinks she’s so cool ignoring our questions. Grow up!

Terrible customer service and communication.Called a few places to compare prices and was told $125 and 4$per mile. Before car is unloaded price given $220 , and stated we charge for dead miles to get to you. We waited more than an hour, having not even 2 month old with me. Very upset and I do not recommend anyone using this service.

Absolutely terrible service. I called for a company car lock out. Was told 30 minutes. 30 minutes goes by so I call back. They said 30 more minutes. 30 minutes goes by and I call back. Driver calls me and said he just got dispatched. I called back and the lady tells me that I’m really pissing her off and hangs up. Is the guy coming or not?!!?? Will never call or use them!

ATTENTION ATTENTION SCAMMERS !!! Negotiate the price in advance because you will be shocked later. They only towed my truck 60 miles and charged 3320$. He told me that an hour is worth it 197$ He was with me for 2 hours But he counted 10 hours. He also counted the driveshaft installation, but he didn't do it at all because he said he didn't have a license to put it back.

I wish I could give zero stars. When I called, asked how much were towing fees the guy said 125$ to hook up and 4$/mile. I said perfect, instead when I received invoice they added 50$ fuel surcharge, 4$/mile for towing truck to come to you and head back plus whatever miles to take your car to the mechanic. They stated the truck had to travel 12miles to get to the car and I also had to pay 12 miles for the truck to drive back to their station. I never heard such charge and none of it was mentioned over the phone when I first called. When I asked to prove the distance the truck traveled they weren't expecting that question and went in tilt, rude over the phone and was threatened if I didn't pay within 5 min they would take my car to the pound. Dishonest people. Make sure you ask before hiring them.

they do get to your location pretty fast but that’s about the only pro i experienced with them . they say over the phone they will charge you 150 to load your car and $4 per mile. but when the guy arrived he told us we were being charged for the distance from their company address plus the 150 plus the 4$ per mile . i had to pay 340 when i was only 7 miles away from my destination, first and last time calling this company

THE WORST TOW TRUCK COMPANY! I would give them zero stars if I could. We called and asked for pricing and they said it would be $135. They never mentioned additional fees. When we arrived to our destination, they charged us $375 and they damaged our car. I called back that same day and asked for a separate quote (to test them), and they said they didn't go to Skokie or surrounding suburbs and that is a lie because they went to Des Plaines that day to pick up our car. Our insurance company said they should not be charging for fuel and that a few of those charges were illegal. I was advised to report them to the Secretary of State, the Illinois Commerce Commission (ICC) and Better Business Bureau (BBB). They are a scam!! Report them if you can.

I called this company because it was the first business to pop up when I searched towing service in Lisle. I asked them how much to tow my vehicle less than 2 miles. They quoted me $125 for hookup and $4 a mile. When it was time for payment the driver said $305!! I called dispatch and they said it was from where the driver started, then to my location, then to my destination. This is not what I was told. I called the local police department and they arrived onsite. They told the driver that the agreement did not state that, but their hands weee tied. They informed me to fill out Illinois commerce commission police complaint form. I’m hoping this gets rectified. They claim to be women owned and in business 23 years. I hope they make this right.