My venerable old 2005 Ford truck wore out on me about 10 miles from the shop. Not only was the towing extremely reasonable, but my point of contact with Tilford's was absolutely honest with me. I would have put the money into replacing the ball joint, but with the frame rusting out after a quarter of a million miles, he recommended that the repair wasn't worth the money, because the body was going to give out within months. That truck still had the heart of a champion in its engine and I was sad to see it go, but I respect the hell out of a repair shop that is honest enough to tell me when it's time to wave the white flag on the good old pickup.
Truck # 2411 has merged on us multiple times on 1/90 west. He could've slowed down in the lane he was in or went into the slow lane. Wasn't paying attention and tailgating multiple vehicles. He needs to be retrained!
Tilfords Towing is very professional and acted with a sense or urgency. Alex and his team handled my issue with care, urgency, and professionalism. I would strongly recommend Tilfords for any of their services. Keep their number with you at all times because you never know when you will need them. Thank you Tillfords!!
My tire popped on the interstate on my way from Iowa to O’Hare, and Tilfords was nothing short of a miracle. One of their guys, I think his name was Skylar, showed up in less than 10 minutes of us calling to tow my car. He was so sweet, cracked some jokes with me, and stayed until my Uber picked me up. While I was on my trip, Tilford’s dropped my car off at a tire place, got it changed, brought it back to their shop, and even had one of their guys drop my car off at the bus stop for me on a SUNDAY (that’s when my flight landed). Most places would just say they aren’t open until Monday and make it my problem. These guys are different. On top of this, they gave me an extraordinarily fair deal on the tow & new tire, despite giving me already outstanding service. 2 months later, Mike followed up and asked how my tire was working. How thoughtful. 5 stars and I recommend to everyone!
Tilford’s was there for us in a pinch! Their service was above and beyond, and Hunter made the process easy. If you ever need a towing service, I would HIGHLY recommend Tilford’s!
OMG, there are so many fake reviews here. This is a small shop in a small town. I’ve been here on more than one occasion. This establishment is usually closed, and if they’re open, customers are normally absent. I could only find one vehicle towing business in the busy city of Chicago with more reviews than this place. I actually took my car here once to get a quote on replacing my oil pan. The employee quoted me over $1200 due to 3 hours of projected labor. I had another shop quote me between $400-$500 for the same job. 3 hours labor to replace an oil pan located on the very bottom of the undercarriage? Just put the car up on a lift and the mechanic will have plenty of space. The employee fed me a bunch of bologna. He told me the 3 hours labor is warranted due to a lot of parts being in the way! I can’t help but wonder how this company could possibly afford to pay for so very many fake reviews? They are perhaps funded by AIL, a subsidiary of Globe Life.
My father passed away a month ago and that same morning I decided to make the drive from MN to SC to be with my family. Four hours into my trip the ball and joint on my car broke in a gas station parking lot. I called Tilford’s and the tow truck driver was very sympathetic and helpful. Tilford’s also went above and beyond in repairing my car and coordinating pick up all at a very affordable price (my mechanic friend confirmed this). Despite my circumstances, Tilford’s provided me with the peace of mind I needed to be with my family during these difficult times.
We needed to move our modular home and at the last minute we had no one. Tilford's saved the day!! The gentlemen they sent out was patient and professional
Thank you Tillfords, and the biggest thank you Jerritt! Me and my baby were stranded on the side of the road. Jerritt arrived way quicker than expected, he calmed us down and got right to work, and his beautiful wife helped me with my baby while the car was getting hooked up. I am glad to live in a community that has Tilfords. Breaking down is a little less scary knowing Tilfords will be there. Thanks again guys.
I got stuck on 90 Alex went at 6 am to pick me and my daughter up and took us all the way to Belvidere from Hampshire to get my tire replaced. Amazing service reliable and friendly.
Can't recommend. After speaking with several other tow companies the price we were charged was declared highway robbery by most. Son rolled truck. Was 30 feet or so, flat tow on rollback with truck on its wheels in corn field and Police called them, not us, even though we wanted to use our AAA and were given 30 min eta. We are an EXPERIENCED TOW FAMILY and there was NO SPECIAL EQUIPMENT used short the winch cable on a standard rollback towtruck and the "full recovery response was 1 rollback, 1 driver". I was with son in ambulance and did not speak tow operator. Husband did. We wanted truck taken to our home 4 miles away. There was NO CLEANUP done in field which was a mess of parts and glass and there was nothing in road. It was a simple hook and pull. Husband was told to tow to house would be $600- that's 4 miles folks, or they would bring truck to their yard, not charge storage, charge $300 + truck title. Son drove tow in Rockford and this was at max a $200 tow for 4 miles. Told friend tow op in area and watched jaw drop when he heard Bill. I get you need to make $ but this was a simply winch off field, nothing complicated and I had to go back and clean up the mess left in farmers field after he ce to melt house complaining of mess that was left. Yes, accident bills are more money with cleanup etc. But this job had no cleanup. I ALWAYS tip drivers as experienced tow family but at this price there was no way. While the workers were nice enough I just cannot recommend.
Chose this place because of reviews...and couldn't be happier. Had a breakdown on way back to central Illinois from Milwaukee. Wife did a quick deep dive on local shops and this one jumped off the charts with the reviews. Alternator went out, and these guys would have had it done in one day...for a customer driving through, unscheduled, etc...if part sent was right. Had it done next day, at very reasonable price, and the people are super friendly...from the tow truck driver, to anyone who picks up the phone. Can't recommend more.
My son was in an accident lastnight and I called Tilfords towing. Kerry was the driver and he was awesome. Very nice gentleman and super helpful with info on repairs to the car. I've dealt with other towing companies and their drivers aren't usually as nice and thoughtful. So I appreciate his generosity and his kindness and the time that he took to explain everything to me. I was shaking up as I was worried about my son and he definitely made things a lot easier. I would recommend them 100%. Thank you Kerry!
I had a broken hose and could not use my brakes. Tilford’s towed my car in within an hour of my call and told me what my total of the fix would be the next day. They fixed the problem fast and efficiently. They are affordable and have great communication. I definitely recommend them. Thank you :)
Brandon came and towed my car away after I had slid into a curb. He was very professional and polite! He managed to make a sour situation a little bit better! Good on him
I am extremely dissatisfied with this company's business practices. Despite requesting a price, they refused to provide one until after completing the service. When my driver got stuck in mud, we asked about the rate and were told it would be low. Nevertheless, the cost surprisingly jumped to $750.00 just five minutes later. For context, we have experienced numerous truck winching services, and the cost has never surpassed $300.00.
My car wouldn't start and needed to be jumped. Jeritt arrived in 30 minutes since I had an appointment soon after Tilford rescued me. This company is excellent and very professional. I was so impressed. It was minus 3 degrees at that time. Thanks Jeritt.
Outstanding service overall! I had my car tow a few times and the drivers are so very nice and considerate. The last time I had my car towed last month the driver told me they do have mechanic services and received many clients when a local shop was sold. Today I found out my car does not need a steering wheel pump but just a valve for a gasket- oil leak. They also quoted me lower on shocks/struts for my car then the previous shop I took my car to. Mike waited on me and super nice. I will return - also I waited for my oil change and only about an hour vs leaving my car for 1/2 day someone else.
Wow I was just blown away with the service I received today.Fast and prompt pick up and the driver went above and beyond with his kindness and understanding of my situation.So sorry I forgot his name but professional in every way.They even gave me a ride home!!!If I should ever need this service again, it will be this business.As a manager that works in retail and services this company deserves a 10 star rating if there was one. Thanks again,it’s nice to see this service is one that you truly can rely on.WELL DONE!
I was so happy that someone was available to help me. The gentleman was so nice and professional. I was a little thrown back by the price to pull me out but I was just happy too be saved.
Terri the driver was professional and courteous. He called me to let me know when he would be there and it was exact. Carefully handled my car. I would definitely use them again. Would recommend service to others.
The driver showed up as scheduled, did a great job loading my truck with care and delivered right into my garage so I could do the repair work. He was very Friendly and Professional. I will certainly call again should I ever need another tow!
Jerrit (sorry if I’m spelling that wrong) saved my butt after breaking down on my way from Chicago to Dixon; he offered to take me to the garage where I could wait for my ride to work. Service was fast and simple.
The best towing company in the area, and affordable prices. Tilfords towing helped us tow our stolen vehicle, that was involved in a car accident and abandonedbback home in no time for the best price. Excellent service. I would highly recommend them. Very friendly and professional.
Mar 03, 2021
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