Magic Valley Towing in
Burley (ID)

John was a very fantastic tow truck driver. Very professional, and a very safe driver. Give him a raise. Job we'll done John. !!!!!

DO NOT TRUST THIS COMPANY! THEY AGREED TO TOW MY CAR 2 MILES FOR $125. WHEN THIER CHARGE APPEARED ON MY CREDIT CARD THEY HAD CHARGED $377. I RECORDEDA CALL TO THEM TO FIND OUT WHY. THEY ADMITTED TO CHANGING THE AMOUNT WITHOUT NOTIFYING OR CONTACTING US IN ANY WAY. BUNCH OF LYING THIEFS!

Very unhappy with this service, they made us wait an hour and a half then they called us up and said their person who was supposed to come pick us up had vehicle issues and that they could no longer get us, but that their sister company could pick us up for $500 more than the original cost. I have found out that this is something, that other people have experienced. I think this is very unethical and should be looked into.

Thank you - A million times over! (And it’s still not enough!) Jaden (Spell?) was our tow driver. A consummate professional! He rescued us when we were truly stuck- 2/3 of the way to our destination and the truck won't start. One phone call, and we had the peace of mind we needed - help was on the way! For having such an awful situation happen, we couldn't have planned a better outcome. The tow was amazing- including pulling our RV, helping us get settled with the repair drop-off, and parking the RV. The courtesy was top-level, and we were surely impressed! Thanks again, you're our hero! (If we ever get stranded in Idaho again... you know who we are calling!)

They’d guys are fantastic. Came and saved me after an issue with my sprinter van. Absolutely awesome and extremely friendly people. If you’re looking for a tow I 100% recommend them.

came to my rescue without delay and even got me into repair shop after hours. very reasonable price. definitely earned my loyalty next time I need a tow.

I will never do business with Snake River Towing. I’m currently broken down with a disabled vehicle. I called him and he gave me a price and said he was available. I told him I needed to check with my wife because she is also making calls. She had called AAA and they initiated a call to Snake River Towing also. The guy knew that it was the same people that were stranded but because they now had to go thru AAA and make less money, he told them that they were busy. Thank you Snake River Burley Towing for leaving someone stranded in the middle of nowhere that needed help that you could provide, but didn’t because of a few dollars. I see where your priorities are.

So grateful for these guys! They helped us so quickly and were professional and kind! Thanks again Tyson!

This company is awesome! Trent, Todd, Tracy, Jake are some of the best humans I’ve ever met!!!! They always take really good care of us and our customers! Keep up the great work gentlemen!

They took great care of my son in law when he needed a tow on the highway last week. Todd went the extra mile for him when he didn't have to. I would HIGHLY recommend them! Thanks for everything.

These guys are amazing! We Blew two tires on the highway at 7:30 on a Sunday and they were with us so quick! Our driver Tyson was so so so friendly! He made sure we were okay and we had a safe place or someone coming to pick us up. Seriously cannot thank them enough

These guys rock! Blew a tire at the border, sat for a long time waiting for fixes that never came. These guys called me back and since they already had Trey out my way for someone else, they knocked down the price to tow to town citing ‘I don’t want to be responsible for any accidents, it’s not safe’ Cody, Trey and Cousin are the shiz! Can’t thank you all enough!!

I broke down with camper trailer in tow. Cody picked us up quickly. He was very helpful & nice. He towed me & my dog to the repair shop. Even offered to drop me at a hotel. My dog loves him. I hope I don’t need them but I would definitely call them if I did. Thanks Cody!

Great service and couldn’t have been happier in such a rough situation. The starter in our truck blew up in sparks and Gabe was there is less than 30min. Thank you!

Gabe saved us! Our car broke down 40 minutes outside Burley. Gabe came quickly. He treated us like family. He towed our car to Burley, found us a great mechanic, let us sit in the warm truck while our car was diagnosed, and made sure we were taken care of until a family member could pick us up. We appreciated his kindness! He went above and beyond! Thanks Gabe!

Our car unexpectedly lost power and broke down. Gaberial answered the phone and answered all of our questions. Arrived quickly and made sure the wife ands were warm inside the tow truck because it was snowing outside. Got car connected really quick and we were on out way. Helped get us to a mechanic and dropped us off at grocery. Excellent service!

Very professional and the driver was super easy to get along with (some tow drivers are grumpy they have to work haha). Blew a tire on my lowered car, they dispatched a flatbed and he beat me to the car. I live not too far from where it was at. Now that's prompt service!! I will definitely use them for any and all my towing services from now on. Thank you very much.

They came in the middle of the night after we hit a shredded tire left in the road. Very calm, supportive, and professional. I highly recommend them and would use them again!

Excellent Service!! I was broke down on the interstate late at night, The tow truck came and safely got me off the interstate within 30 minutes of my call. Safe and Professional!

From the time I called until I was back on the road was just under 2 hrs they towed me in,diagnosed the problem (alternator failure) ran the part down pulled bad one and replaced, tested all done professionally and very courteous

Quick service, effective. Though I think my door frame may have bent a bit since my keys were retrieved. Ever since then, rain will drip in through the top of the door.

Had an emergency on my Toyota 4Runner whole packed full of my family, dog, and our stuff. Tow truck driver was nice enough to take us to the hotel, unload, to the shop drop the car, and back to the hotel. I can’t remember the gentleman’s name but he deserves a raise after helping me AFTER doing a 6 hour haul that day. Stand up guy

Derrek is a fantastic guy as a individual,he’s a excellent worker& he came very quickly,I really appreciate him,I recommend people to use their services!!!

Dispatcher would not give an ETA other than saying the truck has just left the shop. Since i am only about 5 miles from said shop, if that, i did not expect them to take more than 1 hour to reach me. Actually. They still havent reached me and are now letting all my calls go to voice mail. With a REAL ETA i can make real decisions and they can keep my business. This doesn't work for me.

I was in an accident and I was thoroughly impressed with how prompt their service was and how kind they were in such a delicate situation. The management is great and their team is willing to help readily. I highly reccommend them for your towing needs if you ever get in a tight spot in Burley and the surrounding areas.

Worst towing experience in my life. Tow driver brings his 4 year old that keeps him distracted. He unhooked my tow bar from our rented Uhaul truck with car still on it. The tow bar pops up and tears off my jetta's bumper cover. He sulks up like a kid and just hands me the bill while holding his kid. No apologies.

These guys are awesome. We were driving our 36-foot motor home one night in Utah when we suddenly lost steering. It was late evening and very very dark out there on the side of the road. The tow boys showed up unbelievably fast and had us towed to their place in Idaha within a couple of hours. Not only did they tow --they drove us to our chosen motel in town - about 8 miles more. Next morning they had made the repair before noon and drove into town once more to bring us back to our rig. We were on the road again with hardly a hiccup. And the charges were minimal.