8:00 AM - 5:30:00 PM
8:00 AM - 5:30:00 PM
8:00 AM - 5:30:00 PM
8:00 AM - 5:30:00 PM
8:00 AM - 5:30:00 PM
8:00 AM - 5:30:00 PM
9:00 AM - 3:30:00 PM
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Same Day Service Available
Price Quote Guaranteed
Top Dollar Paid for Your Vehicle!
Working Time and Location
Who can you trust to provide premium recycled auto parts in the entire Treasure Valley? The answer is Trusty Pick-A-Part. Reach out to our crew to inquire about all full or self service auto parts.
Monday
8:00 AM - 5:30:00 PM
Tuesday
8:00 AM - 5:30:00 PM
Wednesday
8:00 AM - 5:30:00 PM
Thursday
8:00 AM - 5:30:00 PM
Friday
8:00 AM - 5:30:00 PM
Saturday
8:00 AM - 5:30:00 PM
Sunday
9:00 AM - 3:30:00 PM
What clients say about Trusty Pick-A-Part in Caldwell (ID)
First time here and pulled my parts like any other junkyard but when I got up to pay around 25mins till close the employee working the register said he already closed everything down and he couldn't help me so I had to leave all the stuff I had just got, website says no yard admission 30mins till close, but apparently that means even though you can be in there you can't actually get anything, either be truthful about the hours or make your employees actually stay open to the posted time
I had an extremely upsetting and discriminatory experience with a man named Mini at this establishment. He treated me and my group with blatant disrespect and racism. He told me to "go back to my country" — which is not only offensive and unacceptable, but also deeply hurtful, especially since this is my home.
On top of that, he charged his friends in cash with what appeared to be discounted rates, while overcharging us and applying different pricing unfairly. This kind of discriminatory behavior is completely unprofessional and unethical.
No one should be treated differently because of their background, race, or ethnicity. I strongly urge others to be aware of this type of behavior and hope that proper accountability is taken.
I’ve been a client of this place for a long time
But lately the employees in the office have become very rude and I wondered why
But after reading other reviews and the owner’s answers to these reviews, I understood
How can employees be nice if the owner himself responds very rudely to everyone’s reviews
I don’t think you need to do business like that
Been to a lot of you-pull-its and i never leave this one disappointed. Great prices with great staff. Justin helped me out, very professional and polite.
This is an awesome place to go, especially if you're looking for parts for a newer vehicle. I
Come in quite often and Manny, Justin and Kari are the ones who have helped me most great people, and a great place to find the parts that you need. I could spend all day back there, imagining what I could do with all of these, the parts swapped into another vehicle. You just let them know what you're working on. They can go through their system and accurately tell you what they have out in the yard and where it is. These people are awesome.
I asked when paying to go in if using a credit card was the same amount as cash. Told yes the same. Got an electronic part, no guarantee that it would work. Also the receipt had a service charge for using a credit card, even after being told credit cards and cash was both the same amount when I entered.
I would give these guys more stars if I could!!! When we checked out we forgot our $400 Milwaukee battery powered impact there on the counter accidentally. We didn't realize it for about 4 hours. I figured someone picked it up and it would be gone. We called and they had it, put our name on it and we got it back! Kudos to these guys for being honest. Hard to come by these days. We will certainly go back! Thank you!
I went to Trusty PAP a few weeks back. They have a lot of newer vehicles compared to the other yards. The gentlemen there were quite helpful and patient. The prices are fair considering you aren't haggling some rando on FB for days and having to set up arrangements to meet. Additionally, you are getting oem parts for less than you would pay for non-oem parts on amazon. I will be continuing my vists there for all my needs on my newer vehicles.
Thank you Trusty and all your crew for providing this opportunity to the Treasure Valley!
We needed some smaller interior parts for my uncle's 2004 Ram 2500. They gave us a printout with locations for all of the Ram pickups. We found the parts that we needed pretty easily. The prices were more than fair.
If you need parts for a great price, this is the place to go.
100 dollars plus tax for a fender on a 2009 versa. Imagine that. Brand new online is 75 dollars. I don't know how they assume these prices, but that's outrages. There's no point in going to this pick a part anymore if that's how expensive used parts that you have to pull yourself cost. Ridiculous.
Update to the owners response: Your negligence to your consumers' reviews is why you feel the need to respond with such incompetence and is also expressed through your staff. You assume your parts are OEM, but that's not always the case. Also, if I wanted OEM quality parts, I wouldn't be going to your yard to begin with. Used parts are solely for the purpose of getting something used for a DECENT/CHEAP price. If you would understand the concept, im sure you would have better sales and retain repetitive customers. As an automotive expert, I can definitely say I will not recommend your yard moving forward. The risk compared to the pricing and service offered is very unbalanced. Goodluck to you.
First time in, staff was extremely helpful and friendly. After searching multiple other yards for the motor I needed I found not only one but 8. Would 100% come back but I live too far out of state
Went to get a bumper cover. For those who dont know it is the plastic cover that goes over the actual reinforced bar (bumper). The guy who rang me up charged me for a full size truck bumper at $170 and would not adjust the price. I called around to several other locations and found out they are around $53. Rudest service i have ever had in 15 years of automotive industry. Have always liked jalopy jungle and have done tons of business with them but trustys is a joke
Respose to Owner response;
It was for a 2013 ford expedition. You can get a brand new one for around $150 at multiple online retailers. This one had scuffs and some dry cracking on a corner. The attitude the employee had was just uncalled for. Even said that if a higher up employee said to sell if for cheaper he wouldnt change the price. Had a better than you kind of smug attitude. I know if i acted that way to my customers i would not expect them back. Not only that but to ring up a plastic cover as a full size metal truck bumper is ridiculous. The attitude is what warrants the one star. You can offer great parts all day but if the customer service isnt good how do you expect return customers?
The staff were very helpful helping us find what we needed. We told them what we were looking for and they looked up where the car models were in the yard. If you have time to remove the parts you need, you can save a ton of money buying from them.
I went there to get 2 headlight assembly’s for my Mini Cooper and I paid 90 dollars I’m not complaining of the headlights being that much as I was quoted anywhere from 400 to 1400 brand new but my issue is they were broken one is broken in 2 spots to put screws and the other in 1 spot and it was broken yesterday November 28th 2023 the day that I purchased them the headlight would move so I had to go back and get the right part to fix that issue I wouldn’t say don’t come here I would just say be careful what you buy as they wouldn’t refund me my money they only do in store credit and it only works at trustys and that’s good for only 2 years all I wanted was my money so I could buy a part that wasnt broken. I tried finding other headlights but there were none that would’ve fit. Thanks for reading I just needed to vent as those headlight were a Christmas present for my boyfriend now I’m out 90 dollars
Response to owner:
I just talked to one of the front desk person and he said he is extremely confused because they are told that the in store credit is only valid for 2 years and that I should get an email from you about getting a credit for life for the in store credit because you are the owner but as far as the store they only offer in store credit for 2 years so I’m being told 2 different things one from the owner who obviously knows his business and another thing from everyone who works at trusty please update that ASAP so everyone is on the same page
1st time there and I had a great experience. I have one question to all those who are complaining about prices being so expensive at Trustys vs Jalopys. Why does it matter so much? Your obviously between a rock and a hard spot if you not willing to shop retail auto zone O'Reilly or dealership, so your savings even at either of these two yards is tremendous then your alternative just something to think about. I've been a ford service technician for years now and I choose to shop at yards because even with a discount for my own dealer can be too expensive. It would be wise of you to research your pricing through calling both locations or where ever you were thinking about going ahead of time to verify pricing and find out which yard will save more or greater chance of capturing the part you need. Sounds like to me your poor experiences and reviews were because of your own lack of research and then you went in with a expectation of a price you would be willing to pay and let yourself down. We need the yards to be competitive that is how we keep them around. If you write too many bad reviews because of you own action then nobody will go and they'll close up and we be forced to shop retail to keep our vehicles moving. Just remember dont give a bad review because you inability to do your prep work know you options and what you walking into before you step foot into a yard that way you'll know what to expect. A lot of time I will just walk in and find what I am looking for and pay whatever it cost because ultimately it's cheaper than retail and it's harder to pin down both cheap price and guarantee the parts is still available, so take it while you can get it is really my operation.
I read the reviews about the high prices but thought I would stop by to see for myself. I needed a skid plate for my 2008 Ram. The gentleman said it would be 34 dollars. I went right next to door to their other store (different company but same owner) and same part was 16 bucks. This was the Caldwell store. Probably not good business to have two companies side by side, owned by the same person, charging more than twice the cost for the same part. Really bizarre.
Response to Owner response...
I gave one star, even though I am happy with my purchase, is due to the fact that you own two businesses that sit side by side and you charge more than twice the price for the exact same part in one over the other. That is a stupid business model. You said it costs more to provide newer vehicle for newer parts. That may be true, but was the 2008 Ram at Trusty newer than the 2008 Ram at Jalopy Jungle? Seems like you need some uniformity here. Do you consider me a different clientele because I wanted to purchase from Jalopy Jungle rather than Trusty for the same year and model of vehicle? Is that why the Trusty side is twice the price?
If I bought the part from Trusty rather than Jalopy where do I stand in your eyes in terms of "clientele?" As an owner, you can charge whatever you want for your service or product. At that point it is up to the consumer to find the best price for that service or product. I think most people understand that. My experience shows lack of price uniformity from one business to the other. This is what is offending the public. There are enough reviews mentioning your prices. Shouldn't that warrant at least a look at the issue?
Extremely friendly staff! Far better than some other local scrap yards...
Was given a detailed list of locations AND inventory numbers in order to quickly locate vehicles with compatible parts, found the part for my car in less than 5 minutes! The price was nice, too. Will definitely be returning for any further needs! Thanks guys!
Let me just say up front, I have been a staunch supporter of trusty pick apart. That is until today August 16th 2023. I went there under the impression that their stuff was made just like everybody else's but apparently it's lined with gold and platinum. Because they wanted to charge me $47 plus tax on a three bolt power steering pump off of a 2004 ram 1500 5.7..... 47 dollars and tax. Jalopy jungle $24 out the door you want to tell me why a place less than a mile away from another place is charging twice as much for the exact same part and then taxes trustee you lost a customer today I'll never darken your doorstep again and as far as the young man telling me I had to walk that part all the way back well my integrity and the person that I have worked hard to become I did just that you didn't punt me out boy I acted like a man and handle my business.
As always, The boys down here at trusty pick apart deliver what you need at a reasonable price. The big selection you come out, you pull your part and get it done
Great place to find parts for your car, check car inventory on their website, reasonable prices, bring your tools, water and snacks, they have wheelbarrows to get your treasures, bought leather front seats for $100 bucks
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