What clients say about Chambless & Son Towing & Recovery of Idaho LLC in Plummer (ID)
My husband and I broke down on our bike near Plumber. We had a misfortune of broken down on a Sunday afternoon what might as well have been in the middle of nowhere. We called Chambers’s & son towing, and very friendly voice answered, let me know the cost and that she’ll send someone right away. The driver shoulder up. He’s clean and friendly, loaded our bike with specialty equipment and drove us home 45 minutes to Spokane Valley. I highly recommend this company based on cost, customer service and promptness.
I can't say enough good things about this business; it's family owned and they are super kind and caring. They go above and beyond to take care of their neighbors, especially the elders. Chambless & Son towing has been a great asset to Plummer and the surrounding area.
Absolutely fantastic experience. Reasonable and kind, down to earth people. Very funny, and respectful. Willing to grab some things I forgot from my car to hold onto, and was patient with my retrieval of said items. Fantastic experience with every employee I interacted with. Would call them if I hit a moose again.
Fantastic company. Our company had a wreck in a remote region and the van was towed to Chambless. They made recovering personal and customer property from the van painless and simple, and even stayed late so we could retrieve contents from our van.
EXCELLENT SERVICE!!!!
Quickly responded to our needs…and couldn’t ask for a nicer guy!!
They took care of everything and made the experience completely stress free.
VERY PERSONABLE…
HIGHLY RECOMMEND 😁
I had to pick up a car from out of town. I called in advance and asked if it would be okay if I was a little late, I was running about 20 mins behind. I was told by the lady on the phone that it'd be fine and to go ahead and come get the car. When I was 10 minutes away from the company's yard, I received a phone call from the lady I'd spoken with earlier. She said "sorry but you're too late, we're leaving." I explained that I was only ten minutes away and had just driven over an hour to come get the car because she said it'd be fine when I first called. She explained that her gate closed at 5PM and now I have to pay an extra $200 to get it. My only other option was to turn around and go back home, then come back the next day and pay $54.00 for the extra night of storage. It feels like plain and simple dishonest trickery in order to extort $200 extra, knowing I was less than ten minutes away. Just heartless and extremely frustrating.
Great experience with owner of this company. Uhaul broke down in a bad spot. He knew exactly what he was doing, exactly where to go, and even where to stay and how to handle the local Uhaul shop in CDA once we arrived. Can’t recommend enough.
The guy who helped me with my car lockout was super Friendly and professional got me into my car in like 10 minutes. I do recommend them and I'll be using them again for whatever I may need in the future 🙂
The service received at this business was top notch in our local town. I rented U-haul truck from them and they had everything I needed to make our move nice and easy, would recommend them for other services needed.
The lady answering the phone was the most disrespectful rude and completely unprofessional person I have ever talked to. I would not recommend this company.This review is for the IDAHO LOCATION.
Had to get a Jeep moved to my house calling a tow truck was the best way to go.These people are so easy to deal with. Very polite and understanding. Great personality. Would highly recommend them. Thank you
I can say I hope you never every need this service, but if you do, Chambless is the place to call. The driver dispatched, John, was courteous and most helpful. He also arrived quicker than the time quoted by their dispatch. The friendly and helpful attitude has solidified me as a customer - who hopes to never have to use them again, but knows if I do, I can trust them to take care of me... and you can trust them to take good care of you as well.
My car was towed (and not at my request ) but the employees are extremely professional. You can trust that your property is in good hands and your belongings are documented and kept safe.
One thing to note is that there may not be someone at the office and cell service is spotty out there. I would recommend calling and scheduling your pickup.
