What clients say about NAPA Auto Parts - Jerry's Auto Parts in Council (ID)
They were super busy but everyone was nice and took time to help us and pull a code and try to figure out what we needed. One of the best NAPA's I have been to across the country!
Helped a guy out with a blown lower radiator hose. Didn't have the part on hand but was able to find a suitable one for a temporary fix to get the guy to Bonners Ferry
Super helpful staff and often have what you need in stock. They recently helped with parts for my exhaust and a new battery. This location also has welding gas, Stihl chainsaw parts, and is the Fed Ex drop off in Council.
I had an issue with my alternator/battery, Karrie and Brody were so helpful and were able to help figure out the issue. Brody was even able to get me into the local auto shop to get it fixed right away!
The staff at Jerry's Auto Parts in Council Id. are very knowledgeable and willing to do whatever it takes to make sure you get the correct parts or supplies for whatever your needs may be. They are #1 in my little black book.
They helped us out when our alternator took a dump on the way to a race. They were able to get it on warranty and were extremely helpful and good to work with!
I have doing business with this company for five years and spend a lot of money there. If they don't have it they will get it fast. This location has a ton of parts on hand even truck supplies. I will continue to do business with them
I found this NAPA Auto parts in Council to be very accommodating, knowledgeable and if they don't have a part you need, they will get the part in just a few days.
Won’t give discounts to dealers/ or wholesale. customers....very sad for a small town company... wish you the best your a greedy company... ..I use Napa everyday and spend over 500k a year, sorry you can’t use my discount while im up north... trying to fix a car..
We were having some issues with our pickup on a recent vacation northbound so I stopped into the Council Napa and was really impressed with the quality of people in there. They were absolutely swamped with customers but quickly provided me with the help I needed. I needed a pair of pliers that I did not have in the pickup so I went and grabbed some off the shelf, the manager that was helping me check out pointed out to me that they had a pair that was significantly cheaper and was much better option to just keep in the pickup and he realized that and was willing to help. He could have easily let me spend an extra $30 but had the integrity to do the right thing and look out for the customer. Thank you guys so much!
I just priced an abs speed sensor that NAPA had for over $200. I googled the part and also spoke to NAPA to confirm it was the same thing. I bought 2 of these puppies online for $33.90. Shop around people.
Knowledgeable staff. Very friendly. Will to go out of their way, if they can, to help you. They give you suggestions and as much information as they can in order to help you get what you want.
For such a small little town, Jerry's is an amazing place. Rarely do they not have some obscure thing that I'm looking for, and if they don't have it they will order it and get it to you ASAP.
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