Always good experiences at Waikoloa Automotive! Safety checks are fast and convenient. They just replaced my brakes and I paid exactly what they quoted me. Great service and aloha care!
This place is awesome. Our car broke down while we were on vacation and we had our car towed there, they had us in and out within an hour and at a very low cost. The people were very friendly, reliable and honest. They could have easily taken advantage of us but they definitely had the aloha spirit. I highly recommend this shop to all. Thanks so much.
Had my oil change done here for the first time and WOW! I called, made an appointment and dropped it off at the time of my appointment, I live nearby so I walked home thinking this is going to be awhile. Not at all, it took me 15 minutes to walk home after 5 minutes at the store and my phone rang, they were done, 20 Minutes. I am still amazed it took me so long to decide to have my oil changed here instead of going to Kona, I highly recommend here instead of wasting time out of town. Great local service and the price of my oil change was the same as Kona and Waimea prices for oil changes and I did not have to drive to Kona or wait in a line for an hour. Bravo Waikoloa Automotive!
I took my van in for overheating. They call me and told me the price was $800 but that I should change my spark
plugs that it was an option. I asked how much more and they said $15 per plug x6. So I said ok. They gave me the bill at pick up and it was $1156. I will never use them again
I have only gone in for an check engine light and they were very kind to get me the code for that engine light. I will go to them when I have auto issues because of their kindness.
Daniel was his name. We pulled in with the front end of our 4Runner shaking and making a noise of sorts. I promise you, it took him 15 seconds to tell us exactly what was wrong...fixed it... didn't charge us a dime! I live in Hilo, I'd drive over to have any one of my 3 vehicles worked on over here! They are Professional, & helped us immediately, and it was close to closing time. We were/are Extremely grateful and he was very nice and again put our needs ahead of what he was already working on... Hooked us up and now we can get home safely.
Not only are these guys trust worthy but they do amazing service that is FAST! Johnathan is the go to guy. I have long since stopped taking my car into the dealership because they guys have them beat on price, service and quality repairs that actually last. Johnathan always goes above and beyond. And my last repair for my fuel filter the nice man (who's name I forget... had the part there within the day and had my car back to me the same day. A feat that no dealership has yet to do here on the island. Thank you guys from the bottom of my heart! You are beyond amazing!!
I had an extremely good experience with Jonathan & the other staff at Waikoloa Auto. Jonathan went above & beyond any customer service I've had at ab auto repair shop. If you live any near Waikoloa village go here!!
My automotive mechanic at Bears in Hilo closed. My VW psaat had dash lights on so I needed to find someone who knew VW.
My dad suggested Waikoloa Automotive and Daniel was a great honest mechanic.
I was very happy with their service. Unfortunately I had 2 ABS sensors not working but that was fixed and no more dashboard lights!
The pricing was very fair & I recommend them for your auto needs.
These guys are great mechanics. They are fast, good and reasonably priced. That's why I keep going back. It truly is a blessing to have such a good Auto Repair Shop right here in the Village.
Had my U-joints changed here in my truck and the price was Very reasonable for the repair. They also did the job in a very reasonable time considering they get paid by the hour. Thank you for great, reasonably priced and quick repair on my Nissan Frontier.
Our 2004 Honda Pilot with 110,000 miles had never had a timing belt replacement (Honda suggests every 7 years or 100,000 miles). Although the Pilot is running fine, we didn't want to take our chances any longer as a broken timing belt can kill the engine. Dealer wanted $1900. Good reviews and a quote about $800 cheaper helped me decide on Waikoloa Automotive for the job. Arranged a date to take it in, and it was complete about 6 hours later. Technician explained what he had found by showing us the old belts, one of which had basically split in two down the middle. We now have peace of mind that our quiet, purring engine will stay that way for the foreseeable future. We are very pleased with Waikoloa Automotive's work and wouldn't hesitate to use them again for our next maintenance/repair.
I used this place when the ignition plugs went out on my Corolla a few years ago. They went above and beyond and worked out a payment plan with me. In these hard times it is nearly impossible to find anyone who would even consider a payment plan especially a mechanic. They're kindness and empathy has not been forgotten. I made good on my promise to pay and highly recommend these guys! It's not because of the payment arrangement but because they didn't see me as some wahine they could take to the cleaners. Go to them...you won't regret it. -MC 😘
Very Impressed with this place. They are easy to work with and very reasonable cost wise. I have been using them recently for my VW and Mercedes, they have been knowledgeable on these vehicles as oppose to others that don't want to work on euro cars, The oil change was also significantly less than other euro shops and Lex Brodies.
I did safety check with them and it was a very pleasant experience. On another occasion they helped me to revive my car that refused to start. The problem was quite complicated including bad relay and sensor that was shorting intermittently. They were able to identify issues quite fast and I was back on the road the same day. I highly recommend this place.
Daniel was absolutely fantastic. My battery died while at the post office. I walked over and received A+ service. Daniel came over and installed the battery for me. Highly recommend friendly honest service. A+++
Waikoloa Automotive has been dong the maintenance and repairs on my parents / grandparents cars for about 30 years. The work has always been very good and the prices fair. My parents are now elderly and my father can hardly talk anymore but he always fondly remembers Dave and Chevy when he tells his stories. Even in my parents old age Waikoloa Automotive has always been totally honest and fair and never tried to take advantage of them. Highly recommend.
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