A1 Towing in Dalton seriously came through when I was in a tough spot. From the moment I called, their dispatch was polite, helpful, and kept me updated on arrival time, which I really appreciated. The driver showed up quicker than expected and was extremely professional. You could tell he knew exactly what he was doing. He took the time to make sure my vehicle was hooked up safely and handled it with care like it was his own. What really stood out was the customer service. The driver was friendly, easy to talk to, and helped calm down a stressful situation. He explained the process, answered my questions, and made sure I was taken care of from start to finish. The pricing was fair and transparent with no surprises, which is hard to find these days. Overall, A1 Towing is reliable, professional, and trustworthy. If you ever need a tow in the Dalton area, these are the people you want to call. I wouldn’t hesitate to use them again and highly recommend them to anyone needing fast and dependable service.
A-1 is a great place to get your vehicle towed, they are very friendly and professional, the employees and the owner of the company are very helpful and polite.
They are a awesome tow company there drivers are are some of the best around and the owner is a compassionate person they do there very best and give it there all with every service they do
Ace was spectacular. That man got me out my trouble in less than 30 min. I had always called for my key being left inside and this was the first time my car wouldnt begin. So so thankful for ace ill request for him next time!
Super quick and excellent price! The driver Ace was extremely kind and helpful! I will be recommending them to friends and family from now on. Thanks so much for your help!
I had an excellent experience with A-1 Towing and Recovery! From start to finish, they were extremely professional and efficient. Mario, in particular, went above and beyond. He was friendly, courteous, and very helpful throughout the entire process. The service was prompt, and my vehicle was handled with great care. I highly recommend A-1 Towing and Recovery to anyone in need of reliable towing services in NW Georgia. Outstanding customer service!
I’m very happy to find a local tow company, if it was not for them I do not know what I would have done.
The driver, Ace, was faster than punctual when it came to picking up my car from point A to point B, he even made sure that my car was parked in a safe spot.
I definitely recommend using this company for towing and will use again in the future when I am needing their assistance again.
Excellent!! They take great care of the car when loading it, they don’t slam the doors, and it was very safely transported. I highly recommend them!! Thank you
Great service! Thank you to Mario and Cristhian for the fast response, professionalism and for helping us out ! For all your towing needs, give them a call.
A-1 towing and recovery offered excellent service at an affordable price. I had some car troubles and needed to have it towed from Dalton to Woodstock, Ga. Big shoutout to Mario. Very friendly and easy to work with.
Very professional and casual over the phone. Took but a few mins to schedule what I needed, price wad fair considering how far my car was. Gave me a time and was on time to deliver. Great place.
This company charged a broke university student $200 for one day they had an old vehicle. The student left it in a bank parking lot and staff stated they did not call the towing company. This buss is such a money hunger and are senseless. Do not deserve your business.
I am from Mobile,AL and was involved in an accident that required towing. I was told to expect a minimum of $100.00 fee. However I was only charged $50.00. I shared what I was expecting my charge to be and was told “That wouldn’t be right.” I thanked him profusely! Honesty is something hard to come by…but not with this company! dk
They were super friendly and timely on arriving to help tow my girlfriend's car to a mechanic am hour away. They were by far the most affordable company to tow it, and were the most friendly when talking on the phone, I definitely recommend if you ever need a tow for anything.
Did a Google search for towing services near me and gave A-1 a call. Maybe 10 minutes later the truck arrived and assisted with getting my truck started (had a dead battery). Would use again if I'm back in the Dalton area and required service. Driver also mentioned Cherokee Brewing and Pizza as a nice spot to eat.
I have used this company once before to tow my car- and they were able to arrive at my location very quickly. I recently locked myself out of my car and decided to call them again for some help. They did not disappoint! The guy that came out was extremely helpful and very professional. To top if off, I didn't have to pay a thing- they filed everything through my insurance. I would recommend A-1 Towing to anyone in need, and I will most definitely be using them again- when need be :)
Great set of guys. And the driver was very friendly. Definitely would recommend to anyone in the area, or traveling through. If I could add stars I would
Mario picked up my vehicle within 20 minutes of my call for help. He was very polite and gave me a ride to the repair shop. Once we arrived, he crawled under the car to see if he could figure out why it was freezing up and he kept working with it until we were able to drive the car forward to park it. This was definitely an extra-mile service experience.
I had a wreck yesterday in Tibbs road. My bumper had popped off. I asked the driver to please get it, as it could be re-attached. The drive to my house was about a 3 mile trip. When we got here, he dropped the car down. I then started looking around for my bumper. It wasn't on the roll back. I asked where it was. His reply was, it wasn't any good was it. I said yes it wasn't damaged and I needed it. He wanted me to pay him even though I asked him to PLEASE go back and find my bumper. Something in my gut told me not to pay him until he found and returned it. But he insisted saying he was going to go get it. After a few minutes went by, with no word from him, a friend came by in his pick up truck, and we went to find my bumper. It was on the side of the road, on Martin Luther King, next to the high school. You couldn't miss it! Later in the day I called O.D. to find out where my bumper was. He knew my number, so when he answered the phone he just said hello. He told me he had looked for it and couldn't find it. I then told him I had recovered the bumper myself a couple hours after he never showed up with it. I let him know I didn't appreciate being taken advantage of and he wasn't being very professional or trustworthy. That is no way to run his business. He took my money and was done with me. I would never recommend this company to anyone. I will be filling a complaint with the BBB on Monday morning.
Worst towing company in history. Called them at 6:30pm. They didn't show up till 10:30 van didn't get dropped off till 11:30 pm. I was told the bill was 160.00 I requested to be informed when the van was picked up. They called when they dropped it off not at pick up however I had to go meet the driver at midnight to pay him. When I got there not only did they add 20.00 to my bill for " wasting the drivers time". But the driver was a complete ass and bowed up to me from the moment I saw him, he tried to show off his knife to intimidate me, didn't work. I am a professional mechanic with my own company, And they have lost all of my business as well as my customers.
My family was stranded on I-75, 1.9 mi from the next exit. AAA could not accommodate us for up to 3 hrs. and wanted us to pay an additional $65 to tie the trailer and $20 for a cab for our passengers. We called A-1, they arrived within 15 min. And were able to take all four of us, our truck and trailer to the repair shop of our choice for what AAA wanted us to pay extra. In our opinion, A-1 gets an A+!! Thanks again!!
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