Rock Spring Paint & Body in
Rock Spring (GA)

Justin was great to deal with. He dealt with the insurance company for me and saved me the headache of dealing with that. They replaced my bumper and rear hatch and did a phenomenal job. My car was even cleaner when I picked it up than when I dropped it off. My car was ready on the day it was promised. I would definitely recommend this body shop and will use them again when needed.

Update!!!!! Fair honest and quality work. Mark is the only guy I would let do body work and paint my vehicles. *****Unfortunately my beloved father in law Mark Mitchell passed and his Father ended up with his shop and these people can not be trusted. GO SOMEWHERE ELSE!

Very nice.He talk ed with me and even taped my window up

They kept my truck for over a month. They used the wrong bearing, the staff said.. Went to pick it up, the bedliner was not attached were they removed it. Had scratches that were not due to the wreck and not there before the wreck. Had vibration in rear axle. Would not recommend to anyone. Insurance totaled truck, after second opinion, even after they supposedly fixed everything . They tried to fix it without totalling it, trying to make more money..

Did a terrific job when I had an accident and tore up the entire side of my van. They were on top of things, helped deal with insurance being stingy and we're super pleasant all around. Small snafu when the passenger side window quit working the day we got it back, but they fixed it up and got in back to us in under 24 hours. Definitely recommend this place.

Let me just tell yall how awesome Kimberly is, this girl really knows her stuff and even got down on the rocky ground to look closer at the damage under my car even though she was in a dress! She had just walked in with her lunch and still took time to help me and was so friendly even though she probably knew from the start that the insurance company would most likely total my car and I wouldn't be able to get it fixed there (no $ being made off of me). She got me a very detailed quote a lot quicker than I expected so that really helped me move things along. Thank you Kimberly! Hopefully I won't ever need anything but if I do I know where I'm going!

I have used Rock Spring Paint and Body Sop two different times and both times they have done an excellent job. I would definitely recommend them!

Wouldn't take my cars anywhere else! This shop is amazing and top notch!

Don’t ever take your vehicle to this place for anything unless you want to be lied to and have worse problems because of service provided by a TRASH shop. I took my car here after having the bottom splitter ripped off after going over the railroad tracks in Ringgold. Which ended up needing the shop to replace the whole front bumper and a new condenser w/ oil/transmission cooler as well. I pick my car up the first time after about 2-3 weeks of the shop having it because there was an issue with shipping. Ok, so when I pick it up I heard some clunking coming from the right front wheel well area when making hard turns in either direction. I didn’t think anything of it. Mind you, I ordered this car and have had it in my possession its entire life minus the first 16 miles (the car now has 49k miles on her). So it was time for an oil change and I took it to my main dealership for my normal maintenance. When the techs were doing their inspection they found a 18v cordless drill in my front right suspension (the clunking) and an active fluid (oil) leak. I called Mark and asked him why there would be a drill in my suspension and why it would be leaking if they fixed a non leaking issue. He talked trash about the dealership I was at and told me that the service shop at the dealership does more harm than good. And told bring it back and they would look and see what the issue was. After taking my car back to Rock Springs paint and body for the second time I got a call a few days later informing that the aftermarket part they put on (oil/transmission cooler) was the issue. I asked him why they didn’t use an oem replacement and said that they would an oem one for this issue. I also pointed out that the pain didn’t match and there was a huge run in the pain on the bottom of the bumper. He said that his pain guy would look at it, but said that the paint never matches from the factory on the front and rear bumpers because of the material difference. Mind you, I have 1000’s of pictures of my car, and guess what? The paint matches perfectly in all the pictures I have. So I get the car back a second time and I’m just happy to be back with my car, so I didn’t think to look at the paint. I figured that he said it was good to go, it was good to go… it wasn’t until a few days later that I looked at my car in the sun and noticed that the paint still didn’t match and still had a huge run in it. Well, it’s time for an oil change again. And again when the techs at my normal shop are doing the inspection, they see evidence of an active leak. Can you guess what part is leaking? The same oil/transmission cooler part that they replaced TWICE…. Supposedly…. I called and let the shop know that it was still leaking and the lady that answered said she would give the details to Mark and he would call me back. That conversation was on 4/1/2025. I still haven’t heard anything back from Mark or anyone at the shop still at the end of the week. If you want good quality work and a properly functioning and not leaking pieces of your vehicle, don’t bring it here. Save yourself the hassle and headache and take it anywhere else but here. Please, don’t let them mess up your vehicles!

Excellent shop and customer care and support The owner Mark made sure I was completely satisfied with the service and I thank him for everything and for letting me use his truck after I ran out of rental car coverage. Thank you Kimberly for your patience and explanation of things Would highly recommend this repair shop

Rock Spring Paint and Body are the best of the best. Professional, perfection, and honest. I would not take my vehicles anywhere else.

My car was hit. I live in Rock Spring so it was close. They had painted a friend’s truck. He recommended them to me.

Everyone was so nice! My car looks great and you can see they went that extra mile! I would recommend this shop for any type of repairs. Very professional workmanship!

Live in Tennessee. Have passed many paint and body shops to get here. But it has always been worth the time and effort. Mark has always shot me straight and done what I wanted and expected. Have and will always recommend this shop for any auto issues. A one stop shop for all your auto needs. B.J.

I would like to thank everyone at Rock Springs paint and body shop for the unbelievable job they did on my truck! I have a 2007 Ford f150 and it looks better than a brand new truck! Definitely 5 star and I'd it was possible I would give them a 10 star rating on just a fantastic job and service! Thank you Rock Springs body shop because I am more than satisfied!

Rock Spring paint and body is a very professional friendly environment they do an excellent job my vehicle looks like brand new anytime that I called just to check they were very friendly I have dealt with shops that they would get an attitude whenever you called to check but not here they're friendly professional they give you information that most shops will not when it comes to your repairs such as dollar amount where they're at with it whether they're waiting on parts and where they are at in the process I would highly recommend using this place they're easy to find I could not be happier my car looks like brand new

I was recently struck in the driver door by a deer in my Nissan Pathfinder. These guys got me in quickly and did a fantastic job on the repairs. The paint is a perfect match and they even detailed it for me. I couldn’t be happier with the work they did. Thanks guys!

I got an appt. Within a few weeks. The other estimate I got put me in Sept. They also helped sort 2 different claims and fix damage from both accidents. They also kept me informed about delays and progress. They definitely have my future business.

They fixed my wifes mini cooper very fast compared to most all other collision places! They were very helpful with a problem with some parking light issues and followed up with me afterwards. The car was clean and detailed when i picked it up and handled everything to be repaired outside of the body damage from the wreck! Glad to have someone so close to home that does great body work !

I was in a wreck, damage was pretty bad to to the bed portion of my truck. They did a fantastic job. Made it look brand new.

I had Rock Spring Paint and Body Shop repair a side of my truck where I had a tire blow out, when I went to pick it up it was already washed and ready to drive, the work they did looks great. Dennis Murdock

I have always had great experiences when working with Rock Spring Paint & Body. They have fixed my car multiple times and always kept me informed. They are so nice and helpful! Would highly recommend!

Just stopped to get a quote. He was very nice but they do mostly insurance claims. The job I need would be cash. He was in line with other quotes I've gotten though. If they did old trucks, it would be "upwards of 10 grand".

State of car on 2nd day taking off work to pick up. Will not send or refer another client to this poorly communicative business. They interfere with people's routine by not keeping the owner informed. Then want to threaten customers when they are upset with their service. Update: I got to pick my car finally only to have a scratch down the side that was damaged. When I reached out through email feature I was informed my car and I weren't welcome on his property. Oh, trust me, I won't be back after this. Below is Owner's response... Message: I picked up my car today to a pretty significant scratch on the trim piece your office repaired. I have pictures of its state yesterday where the piece wasn't on there. Today, a scratch all the way thru the paint. The employee informed us he didn't feel that piece was related to the deer damage. This needs resolved ASAP. WE JUST REMOVED YOUR ORIGINAL MOLDING AND REPLACED IT ON THE REPLACEMENT DOOR NO PAINT AND NO REFINISH JUST R&I . CONTACT YOUR INSURANCE COMPANY AS YOU OR YOUR VEHICLE IS NO LONGER ALLOWED ON PROPERTY. THANKS,MARK MITCHELL 3rd image is Passenger side front door. Disgusted with this redneck small-town business. Don't go here!

Nice employees. SO thankful for their help. SO glad they were able to get my car repaired fairly quickly so I could get it back! I was glad I had a reliable rental, but I'm EXTRA happy to have my car back. THANK YOU!!!

They replaced the entire back of my vehicle and trunk hatch. It was only a few days from the time I first called them and they scheduled my drop off. From drop off to be fixed and pick up when it was fixed, was less than a week. The whole process from my initial phone call to my vehicle being fixed and ready to go home was maybe 12 days. I felt like that was pretty fast, and was very happy to have my car back so quickly. And it looks brand new.

Mark and his crew have fixed my truck twice now...2 separate wrecks(I can’t drive)...and both times they did an amazing job with the body lines, paint match, and everything! They are awesome!