What clients say about Total Recovery Paint & Body in Blairsville (GA)
TRP&B is the only place we consider for automobile repairs. They are true professionals in every sense of the word, maintaining the highest standards for both their work and their personnel. Over thirty years, we have used them for four separate repairs, and their level of service has consistently remained exceptional. Simply put, TRP&B is the “gold standard” for automotive repair services.
Sincerely,
James Rouse, Sr
I couldn't be happier with the repair on my vehicle. It looks great. They had it fixed when they said they would. They even washed and cleaned it for us.
I cannot say enough nice things about this business. They are so professional and nice. I really smashed my beloved Miata, and I was devastated. It looks better than new now and drives great. The people are just the best.
We were referred here for a leaking sunroof in our 86 Grand Wagoneer. Service was prompt with updates as necessary and a very reasonable bill once the job was successfully finished.
To be clear… Jessica works for her CUSTOMER… and NOT the insurance company. She and her staff are ALL top notch and deserve 10 stars for communication, Analysis of ALL the DAMAGE/problems, execution of repair and restoration.
I had my sunroof blow off my truck, had major issues with the Insurance company, but they handled it for me,took the stress off me. When I got my truck back it was perfectly cleaned inside and out, I couldn't recommend them more, excellent work and customer service!!!!
These guys and ladies :) are just a breath of fresh air. I had a sudden issue with a piece of plastic along the bottom of my SUV falling off and I went straight by there and it was fixed immediately. I didn't have to wait, everyone was so nice. I wasn't expecting it to be taken in and fixed so quickly! Thanks so much y'all! You guys made my day so much better!
This business apparently makes so much money from overcharging customers, they can afford to pay lazy members of their staff for all the days off they want. I’m never giving them my business again.
Came in with an issue with the front bumper on my van. I’m from out of town and they were the 1st place I called. Super friendly on the phone. Super friendly in person. Very informative. Was able to get my van in right away and on the ride. Perfect shop with perfect people
Not sure what happened but getting the run around for an all over paint job going on almost 3 months was not good business. Maybe the insurance jobs, where the money for them is at are ok, but I'd rather be told from the start you're not interested in doing a cash job than have zero communication, fake drop off dates (they were closed on the day they made my appointment), never a paint sample to look at and then being made to feel like I was somehow at fault when I asked for an explanation. I gave 2 stars instead of only 1 because they started out nice to deal with but I will not be using this business to get my car painted.
Love these folks. They've taken great care of mom on a couple of occasions and stopped what they were doing to address her concern. First rate across the board.
Super fast and quality work. Dropped the truck off on Monday morning and picked it up early afternoon on Tuesday. The truck looked great inside and out. Very pleased with the work of Total Recovery. The office crew was very welcoming each time I went in from the day of the estimate to when I picked it up.
So I had a window cable replaced about a week ago. They brought a rental car to me didnt even have to get it. Told me I could drop the rental there as well. Just beyond customer convenience and the work was top notch. So now a couple weeks later I'm at the vet next door to get the dogs nuts clipped and I guess he didn't want that to happen. So when we went to check him in he stepped on the lock and locked the doors. Locking us out. I swear he had a smirk on his face. I walked next door and into the office of total recovery and told them what happened. Within 10 minutes they had the vehicle unlocked. You always hear people say. You cant get better service than so and so. And it is said so much we don't even pay it any attention. Well I am here to tell you. When I say they went above and beyond customer service. They really did. Employees like that I hope they have all the success they want because they truly deserve it. Thank you guys so much. You have my business and my referrals for life!
Very nice, I was surprised at first but I love that it's not a big conglomerate shop, it's more like a family and casual. The guy joked around with me and made me feel comfortable but they were professional.
I had a dent on right rear body panel on my black 2016 F150, they have a paintless dent repair man that did an amazing job, can't even notice dent, I've had work like this on another truck with 100% success, the owners of this shop are very nice to deal with...definitely will reccomend..thank you , Pat Keenan, Blairsville. 👍👍
Very knowledgeable and VERY Nice! I got my car back and it was perfect AND detailed, my Subaru looked beter than it ever has. They halped with Enterprise and insurance. Awesome Company!
They did exactly what they said they would do the car is perfect! Very pleased, definitely will be recommending them to friends and family. They handled the insurance end and made a potentially stressful situation extremely bearable.
These folks were great to work with and very understanding to my inconvenient needs. They came highly recommended by my favorite mechanic in the Blairsville/Young Harris area and worked with me very patiently to get my car fixed even when I was 3 days late getting my car dropped off to them which required them to work around their calendar to accommodate me when they are booked out a month in advance and are very full with many other customers they have to accommodate as well. They’re a preferred vendor for State Farm auto, and I can see why. Jessica, the owner, is a very kind and caring lady who does a wonderful job representing Blairsville and the kind of local economy we are proud of in the auto mechanic industry, and strong women in business!
I must say I was very pleased with the work this place did on my truck. They handled everything with the insurance and rental truck. The repair was done and it looked brand new. They even washed the outside, wheels and all, and cleaned the interior. I was totally amazed and everything was done at a very reasonable price. I would highly recommend this place to anybody needing repairs. Kudos to Jessica, Jamie, Mike, Katie and all the other guys in the shop. Thanks for the great service.
Would have given a 5 star rating if the paint on the front bumper cover matched the rest of the car. I was told by their staff when I enquired about the mismatch paint job that plastic surfaces react to paint differently than metal surfaces. They are correct. Whereas a 'top quality' body shop would have been able to adjust the paint pigment through testing and been able to match to the original color rather than simply mixing the paint strictly by the code. I just hope that when I eventually sell/trade the vehicle that it isn't noticed. Otherwise, they did good work.
I just have to say that this is the second time I have dealt with Total Recovery. The first experience was none other than exceptional. They gave the HONEST estimate. I should have written the review then. Now here I am again. This time it is the ladies Jessica and Jamie that deserve the best review possible! I was amazed at how professional and knowledgeable they are. I had trouble with my insurance claim. Not only did they handle that issue Jessica got my insurance to pay more money out on the repair. The professionalism from the time I walked in until the time I picked the vehicle up was excellent and certainly better service than I expected from a body shop. I appreciated all they did for me to ensure a exceptional repair at a reasonable price. Thank you for the exceptional service once again! In the event ( I hope not) I ever need you again....no doubt I'll be back! I recommend Total Recovery to all my friends and family!
Before and after photos of my repairs. These folks handled everything for me and the work was done quickly. Insurance covered everything and I got a very nice rental car while the work was being done. Thanks Total Recovery!
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