What clients say about Turpin's 24 Hour Towing and Recovery in Hiawassee (GA)
What started out as a terrible afternoon turned into the best service any wrecking Company could have done! My tire had gone flat due to a hole in the side and my spare was under inflated. The gentleman who responded took off the tire put on the spare and it was flat. He took my husband and car to our mechanics even though he didn’t have too. That’s service from a great company. Thank you Turpins. Best Customer Service Award with a smile from me!
The county towed my daughter's car after a wreck. It is Friday evening. She can not get her keys, or ANYTHING out of her car until next Tuesday. USE TANNER'S! Had the county asked me, and nait my daughter (who had literally just been in a major wreck) I would have pulled it home using a bicycle before letting Turpin's touch that car. 4 days before we can get all her personal things back, and her house keys. One more time, USE TANNER'S.
Wrecker service is awesome! I would highly recommend using them to tow. I wish I could say the same for the shop. They replaced a few brake lines for my Silverado. By the time I drove it home the brakes felt like a sponge. I decided to bleed them again and see if that helps. My problems are: 1) They should’ve made sure no air was in the system before I left there. 2) I can’t finish bleeding my brakes because they cross threaded my bleeder screw so badly.
Dustin came to my home location and towed a vehicle out of a very challenging situation. He was prompt, efficient, and very professional, yet friendly and helpful. I would recommend this company highly.
These guys are genuinely some of the nicest people I have ever met. They go above and beyond what their job calls for and are willing to help in any way that they can! I had a mower get stuck on a job and two guys showed up got in the mud and tried every way that they possibly could to get this mower out. These two guys are living proof there is still good people in this world. If you’ve got something stuck and need a hand, call Turpin’s in Hiawassee Georgia!
Dustin was amazing!! So patient and helpful. Forgot my key fob for my Tesla so when my car was in a no service my phone wouldn’t open it! ??♀️ Dustin tried so many things to save us having to tow it to his yard so we could get cell service. In the end we had to tow it and he offered to let us park it at his yard for the few days we were there with family. I would definitely recommend them!
Truck broke down suddenly. Called several other towing services Turpin’s is the only one who answered. Driver showed up and had us home in no time. Was very prompt and polite and down to earth. Couldn’t have asked for a faster/better service. Thank you!!
We had two cars needing to be towed. They were so helpful and friendly and took care of both. Will definitely be my first call in the future. Highly recommend!
Used these guys twice now. First time I needed a truck brought down from the mountain to ship north, great service, came out quick, stored my vehicle for a few days while transport showed up. Just a great experience. This time I buried a truck way back off the main road, where I had no business being. Found the number, called, and within an hour they had another great driver pulling me out of the mud. I was probably 2 miles back on a forest service road. Just great community, great service, and both times now excellent and friendly drivers. Two thumbs up for Turpins!!!!!!
These guys are awesome. Super helpful after getting stuck in the snow. Got me out quickly and safely. I hope I don’t need them again for a tow but if I do, I’ll definitely call them. I would not hesitate in recommending them and if I could give them more than five stars, I would.
I’m trying to hold a civil tongue. I don’t want to say anything bad. The point is they were called to tow two vehicles in that were said to be abandoned. They were registered and had titles and they were not abandoned. I’ve yet to been able to talk to anyone there. It seems I’m gonna have to go there. I have proof that these vehicles were not abandoned. one is even registered and tagged. Someone lying has caused all these problems. I just wanted it straightened out.
Needed a tow on Christmas Eve. Wrecker that came out did a great job, was friendly, and took great care with our vehicle, even taking the time to ensure it was safe for us to drive home. Thank you for all the service. The experience sucked but but involved help turn it into a Christmas miracle!
Absolute trash of a company. My nephew had a wreck in Blairsville nothing to major. When the wrecker showed up all they had to do was drop the bed, crank the jeep and drive it on. No chains, no wenching nothing. We called to pay the bill in cash and get his jeep back so we could start the rebuild process only to be met with a completely absurd bill. $1700.00 for a local tow and that was before their storage fees. Before I ever let these crooks ever touch my stuff I'd push it home
Dustin arrived quick and gave our Uhaul truck a pullout off Jump Off Ridge Rd in Hiawassee. Very professional and courteous! Dustin goes above and beyond and therefore will have my business every time!! HIGHLY RECOMMEND!!
I went to pay a wrecker bill service with an overturn accident (1998 Chevy tracker Est. Fair market price $1800) on Denton straight in hiawassee. Note: Not using insurance in this instance due to having only liability on this vehicle. Counting it as a loss... That being said this wreck was simply overturned right on the white line. The rollback came said it could be turned over. Called another truck hooked one chain rolled it back over, rollback backed and simply loaded it. Total time estimated 10 min max possibly 5. All that to say went to pay bill, gentleman at desk couldn't find it on computer called "the one in charge" resulting in $1605 for service. I asked if I give title what would cost be. New total with title and $600. Is this highway robbery? Is this hitting a man while he's down? Is this how to treat people? If I had to recommend any wrecker service it would not be Turpins. How these people sleep at night is mind boggling to me.
A wrecker service is never something you hope you need, but if I ever need another in the area, I'll certainly be calling Turpin. Dustin arrived super fast and took my dog and me with him as he towed my car. He later called me to see if I had lost a pair of sunglasses, which I had and I was so relieved because they were costly prescription ones. He didn't have to do this, but going above and beyond like this, in addition to his calm demeanor during a stressful time, makes Turpin's an easy recommendation.
Very respectful and helpful! My child (who is in college at YHC) broke down in Hiawassee. The gentleman that towed their truck was so sweet. I'm grateful that such good people were there to help my child since I'm 5 hours away and couldn't do anything to help.
I did not have to use this company personally, but I did speak to them on the phone 07/07/24 due to an issue with our car breaking down. I felt he took a lot of time out of his schedule to speak with me and make suggestions of where to bring my car and such. I feel if you need to use this company you would be well taken care of.
Very pleased.
Needed a tow from my home to a dealer. The dispatcher on the phone got my info and gave me a time estimate. The driver called while he was enroute to confirm info.
Michael was quick, professional, and very polite. Had my truck up amd gone in minutes amd delivered it to the dealership quickly.
Couldn't be happier. It's never fun when your vehicle breaks down, but these guys made it as painless as possible.
Drove my car to the top of bell mountain and had a coolant hose fail. Was able to drive it in after hours and luckily had a mechanic still at the shop. They got the part the next day, repaired and back on the road.
I would not recommend this garage to my worst enemy, left the RV. With them to repair the brakes, six months later after many phone calls they said it was ready, supposedly replacing parts and repairs to the RV. Paid for repairs and on the way back to Florida I lost all brakes on I -75. Had the RV towed to HIGH SPRINGS, Florida and at the present shop discovered nothing was replaced all they did was Bleed the Brakes, Shame on them could have got into an accident and got killed or killed someone else, still waiting for them to call me back from 1/03/24, the RV was in your place for SIX MONTHS never did I said to patch it up specifically on a brake job to come down a mountain, NO PARTS where replaced the New shop called me to show me that nothing was replaced, and JOHN you told me you were going call me back, the towing was not cheap either. Six months there and got charged for a parts, and all that was done was a bleeding the brakes.
Mike from Turpin's Towing was dispatched to my home from AAA Roadside Assistance. I initially thought that my battery had died in my Jeep- he was called for a Jumpstart. He was so nice and professional, he checked my battery and it was fully charged. He helped me assess the situation. Turns out I was parked on too much of an incline and my gas pump was not registering the gas in my tank. He informed me to get my car on level ground and it would start right up. Not only did he save me thousands of car repairs from dealership but also a tow bill. Mike is a great contribution to this company, and you are lucky to have him. Thanks Again, Merry Christmas!!!! God Bless You All!
I had a wonderful experience with this business. It took AAA over 24 hours to find a single company that could tow my car back to Asheville when it broke down in Clayton, GA. They finally got in contact with Turpin and the job was done promptly and with extremely friendly service. Thank you so much!
Excellent tow experience!! Arrived in 15 minutes, loaded and towed to chosen location quicker than any other tow service I've ever experienced. I followed to shop to talk with my mechanic and he didn't know i was behind him. Very good driving, professional and kind. And best price on top of that! Recommend and would be my 1st call. Don't let insurance pick someone else!!
I had to have my truck towed and Micheal did an amazing job getting my girl to me. He kept in touch with me and worked with me to get this done because I have COVID he handled everything professionally all I had to do was talk with him about a few things and it was taken care of. The team in the office did an awesome job with the payment etc. Thank you so much guys I can rest easier knowing my black beauty is with me again..
Drove 30 miles over speed limit. Almost ran me into a wreck and proceeded to tailgate another car for miles and.miles. I would not entrust my vehicle with these guys
They did a great job and would have gotten 5 stars from me, except it took 3 months to get brakes and an oil change completed on my RV, which ended up costing me a lot of money besides the repair costs. They were friendly and did their job well, but when I called and inquired bi-weekly as to when my RV would be fixed and available for pickup, I was told numerous times next week, and weeks turned into months. I would recommend them for repairs as they are the only place for 100 miles that works on RVs apparently, and they are honest and knowledgeable, but be aware you're likely to encounter long wait times for the repairs to be completed.
