Barretts Tractor and Auto -Parts City Auto Parts in
Richland (GA)

I am very thankful for Barretts Tractor. My friend and I were stuck on a dirt road well muddy road. Got his number and called. Told him what had happened and where we were. This man was already ready to settle in for the night. But he took the time to come and rescue us. He told me all the stuff I needed to do. I followed all directions. He even went out of his way to make sure my car was taken care of after he got us out. He even sprayed all the mud off my car. I would recommend him to anyone. Thank you for coming out in the rain and making we were safe. God bless you and your family.

My mom and I broke down near Richland because of transmission issues, we got towed to Barrett’s with no transportation and no place to stay. These are the kindest and most generous people I have ever met- not only did they make sure we had a safe place to stay the night, they also had a loaner car to drive up to the nearest big town where we could rent a car while our van was being fixed. These are good people.

I’m originally from San Francisco and this is the legendary Southern Hospitality they tell you about. After AAA mislead me for over three hours saying they had a tow truck driver on the way, the ETA came and went. When I got someone on the phone, they admitted they never dispatched anyone and had doubts they would be able to. I was stressed and pacing around my car on this hot day with my children in the car when a friend of the owner’s of Barrett’s asked me if I needed help. He called them and they didn’t even hesitate to arrange help for my family immediately. Their shop was closed today like most shops within a 50 mile radius of this area. Saying that they went above and beyond to help me is an understatement. Without their help, stranded in the middle of nowhere, out of state from where we live, me and my several kids would have had to sleep in our car overnight, and still might not have gotten anywhere with AAA in the morning. We appreciate you more than words could ever express !! Thank you again from the Dixon family from the bottom of our hearts!

As someone from southern WI I didn't know red clay roads existed until 9pm on mothers day. (thanks GPS ?) We slid off the road and into a ditch we couldn't get out of. After several phone calls with no answer, 1 who did answer but I think was a scam ?, and several who couldn't get there that night or weren't close to the area, we finally got a hold of someone from Barrett's! (I never got his name or if he did give it I was in too much of a panic mode to remember) He was there within minutes, knew the road, and got us out quickly! He then stayed ahead of us so I could follow him until we reached a paved road safely. He talked us through the whole process, kept us calm, and he was super inexpensive as well! As a vehicle of 4 women, I'd definitely recommend him if you find yourself stuck in the middle of nowhere. (in that area)

A-1 Service came in less than 10 minutes put my car on the tow truck towed me to the shop & fixed the car in less than 30 minutes I highly suggest he’s a great guy as well.

My wife and I were traveling from Florida to Tennessee in our 2021 Mercedes GLE 350 when it spontaneously caught on fire. Mr. Barrett arrived with the fire truck, since he is also a volunteer fireman. Their professionalism as well as willingness to drive my wife and I to Albany, GA for a rental car was above and beyond what was expected. We can’t thank them enough

4 hours away from home on a Scout campout with no tools. 1 call to Barrett’s and he was there on-site with 1-hour and had our trailer hub completely changed. Couldn’t be happier with the speed and service we received. T-486 B/G thanks you for your service.

Let me tell you a story. Our RV lost power while we were driving at night down a dark road in Richland ,GA. We rolled into a gas station to get some help, and within minutes, the whole town turned out to help. Among the many Allen Barrett,the owner of the town’s repair shop assessed the RV, but could not work on it till the next morning. In the morning he ordered the part and had us on our way in a few hours. The whole experience was amazing, we felt like we made a friend for life. If we didn’t live 5 hours away he would be my mechanic.

I am very happy with the help I got from Barrett's. They helped me very quickly and Alan Barrett, the owner, personally made sure everything was taken care of. The cost was much lower than a big chain store would have charged! I highly recommend Barrett's

Bought a commercial Bad Boy Mower and absolutely love it! Friendly service and staff. Going back to buy more lawn equipment soon! Highly recommended shopping here with these fine gentlemen!

Allen and the team at Barrett’s are the best! Fantastic, personal service that goes above and beyond: very responsive, professional, and courteous. Great towing service and repair work at a fair price. Allen, the owner, also trailered me all the way back to Atlanta No one better in Richland.

Nicest guy ever! I was broke down on the side of the road and he got to me within minutes of being called. Towed my truck to dealership and stayed with me and explained things and treated me like he would his mother. I’m very appreciative and highly recommend him!

Barrett's Tractor and Auto is in the business of helping people! My car broke down on the way to Kennesaw, GA. The people at Barrett's Tractor and Auto helped get me back on the road. The owner, Allen Barrett, is the best! He discovered that the oil filter was defective causing a massive oil leak. This company provided the best customer service I've experienced in a long, long time. I can't thank them enough for everything!

Allen and his wife got me out of a tricky situation late at night - dropping everything to do so! They made me feel extremely comfortable and was so grateful to them for helping me get my van unstuck from mud & clay. Highly recommend Barrett's Tractor and Auto if you are in the area and need anything!

These people are awesome. When our boat jumped off of the ball going down the road, our trailer was compromised so that we could not continue on. Barrett's came with a flatbed truck to take it to their shop. The driver said they could fix it, and wow, did they! It looks awesome! Highly recommend them for towing and/or repairs, even on a boat trailer!

We were on the way to Great Wolf Lodge in Lagrange, GA when we had a tire blow out in Richland. We googled the closest tire shop and were able to get in touch with the owner of Barrett’s. It was after hours, but he answered his phone and was willing to help. He asked some questions and figured out why we couldn’t get our spare tire to fit our truck. He told us to give him a minute and he would bring us the parts we needed. He was able to help us get our spare tire on our vehicle so we could continue our journey. The cost of the lug wrench, and universal lug nuts was much cheaper than I thought it would be. I don’t think he even charged an after hours fee. He was a kind, small town man willing to help others in need. Thank you so much for helping us get our baby to Great Wolf Lodge!

This company was AWESOME!!! Allen provided a wonderful service for my wife and I. We were stranded in Richland Ga…called a towing company that didn’t call back. Called Barrett’s and they were there in five minutes…assisted in finding a hotel. It was just a great experience!!!

I need 7 stars! Mr Barrett rescued us from a difficult situation and was both professional and kind. Our car lost both power and oil pressure on Highway 27, many miles south of Columbus GA just after 1200. We called AAA for assistance but they did not appear even after 5 hours! Finally we got in contact with Barrett's and quickly got towed to the dealership. The service was exactly perfect. Highly recommended!!

Man when I tell you Allen was a life saver the other night. I was coming down HWY 27 and a couple of deers shoot across the road causing me to go off road stuck on the side of the guarding rail. He came and got me out with no problem at all. I was in a bit of a financial bind but he made it possible for me to continue to make it to work( being it was my first week working) and covering the tab for the towing. He was the only Tow service to pick up and come at 2 am. I’m thankful for Barrett’s wrecking because honestly I don't think anybody else’s would of been able to help me in that time of need. Great man who understands the importance of taking care of a family and the situation that may come.

AWESOME PEOPLE. FAIR PRICE. READY TO HELP. We got broken about 6 miles from Barretts. I called the # on google and Alan answered me, he was out of state with his family but was very helpful from the very first minute. We were able to find a towing in the area to take our truck and trailer to his shop (he does towing as well but not for truck and trailer). At the moment we got there the shop was already closed, but he allowed us to park the truck os his parking lot and found a place for us to drop the trailer since it would not fit there. Ended up that we had a broken radiator and the part couldn't be found, long story short, we left trailer and truck there, went back to FL, after 15 days we got back with the part, they fixed in a couple hours and we were back on the road. There were two awesome mechanics working on our truck, Bryan and I don't remember the other guy's name. Not mentioning the people at the front desk, very helpful and friendly. We thanked God they were on our way. They don't measure efforts to help. Bad situation but they made it less stressful.

These guys were incredible my semi broke down and they came to my rescue they fixed my issue and got me back up and running in about 3 hrs I made it all the way back to Kansas City with no problems I can’t say thank you enough for what you guys did for me on that rainy nasty day! I really appreciate everything. You guys are the best

Barretts is more reliable than AAA. I waited more than 3 1/3 hours for AAA and they still have not showed up. Barretts responded and pulled me from a ditch within 20 minutes. He got there and instructed me what to do and brought me out safely. I would trust this service in the future, very dependable and professional.

Can’t thank Allen enough for coming to our rescue Friday night after our truck’s serpentine belt shredded. He towed us to his shop, replaced the belt and we were on our way after a short time. The price was fair, especially since it was after hours and on a holiday weekend. We reached our destination and enjoyed our weekend thanks to Allen’s prompt, professional help.

Let me tell you about Allen Barrett and his crew. I was on the first leg of my two week vacation when two brackets broke on the axle on my camper. I was referred to Barrett’s by a lady at the Gas n Go and everyone I encountered there demonstrated the highest level of customer service anyone could ask for. They didn’t have the parts I needed, so Allen told me to take my camper to his house, drop the trailer in his yard and drive to Americus to get the part and he would repair it when he got home from work. By the time I got back to his house, his wife was getting dinner ready and he put all of that on hold to get my camper fixed. Not only did he repair the axle, he showed me how to fix it if it should happen again in the future. Needless to say, he could have charged me a lot of money, but he was more than reasonable with his fee. He got me on the road again and literally saved my vacation. If you ever need help in Richland, GA, Allen Barrett and his crew are the ones you want to call. Thank you Allen!

Today we found ourselves with a low tire, in the middle of Georgia! We stopped at a little gas station and asked if there was a tire shop in town. She gave me the best southern directions, take a left at the light, then there’s a set of railroad track, and after you cross those, it’s like 3 buildings down on the right, but I don’t think they’re open today. So we took a chance, and we found it! They technically weren’t open, but like proper southern gentlemen they got right on it! Best bunch of guys, this side of the mason dixon line!! We were in and out in 30 min and back on our adventure, if you ever find yourself in the middle of Georgia, needing some automotive care, I highly recommend these guys!!

If I could give Allen at Barretts more stars, I would. I had a break down ten mins from my Florence Marina State Park destination. Once I got to the park, found and contacted Allen, he was exceptionally attentive to my problem of a blown bearing/wheel on my travel trailer. A couple of places said it would be 5-6 weeks to get the axle/parts. Allen reached out to someone who could weld the part I needed. Came to the park and took my axle while I was hiking with friends, came to Providence Canyon where we were hiking and took my wheel (which I found on the side of the road two days after the mishap) from my truck, and got it fixed. He kept me up to date with what was happening. Came the next day to reinstall. The welder gave him the wrong lug hub so Allen went back to Columbus that day, got the correct one, and came back that evening to complete the job. I met Allen's family and they sat down with us for smores and conversation. For such a bad and scary situation, Allen eased my worries by providing awesome hospitality and quality work to get us on our way before our week at the park was over.

My experience was not with the auto store but with the towing service. They were so helpful and professional and went above and beyond to help us find a rental car in the area and transportation to the rental car after an accident that was not our fault. We were very helpless in a difficult situation and they stepped up to make it so much easier on us! We didn't even get your name! But we just want to say thank you so much for your courtesy and God bless you!