What clients say about Hawkinsville Collision & Towing in Hawkinsville (GA)
Said they would be there in 45 minutes showed up in 30 talking about Johnny on the spot. I can't say enough good things. I was parked in a really hard spot on a hill. and he made short work of it got me back up and running within about 20 minutes had a hole in my tire swap tires out at a very reasonable price
Nate was the best. Great job, quick, friendly, helpful...I can't say enough positive things. Got us back on track and saved our family vacation. Thank you!!!
I’ve Had an amazing experience with AAA today. Terence arrived quickly, was very professional, and unlocked my car in just a few minutes. The process was smooth and stress-free. I truly appreciate the fast response and excellent customer service. Also very great with communication. Highly recommend!
This is a late review. Hubby and I were traveling from Florida to Indiana in Feb 2025 when we had flat tire suddenly at dusk on interstate. We called AAA and this wrecker service was dispatched to us. Terence was technician who worked with us. Terence was super professional and nice, even was able to direct us to a tire shop that was open late in the day. We were very, very appreciative for the help Terence provided. I just found this card and realized that I never left this review last year. Great job, Terence! Thanks so much--We still remember you. Patty and Prentice Short
The dispatcher was friendly and showed genuine concern for my situation. She communicated well! The driver was super friendly. He communicated with me on the trip to my destination. After waiting all night, i must say the ride to my destination was very pleasant and comfortable because i fell asleep! I would recommend this towing service to anyone, anywhere, anytime! I read this company is owned by a Christian based husband and wife!! That explains the friendliness and extra kindness everyone displayed!! I think back at before speaking with the dispatcher i was upset, but when she said hello my demeanor changed to pleasant. Her tone was unbelievable remarkable and healing for me!! After i hung up, i said wow she was so nice and kind!! Thanks Hawkinsville Collision & Towing!
We had a great experience. Everything was great. They were on time very professional. Make sure that we were safe and secure. I would definitely use them again. I will give them five out of five stars.
The best customer service I have ever received. Arrived in a timely manners very professional and had the best personality. Mr. Keith Floyd was very helpful and personable. I would highly recommend this company to anyone in the area. I wish they were near my hometown.
The driver Terrence was friendly and efficient. He called, confirmed my location and arrived on time. He hooked me up and got my car to destination quickly. His truck was clean and comfortable.
Terrence was amazing! He arrived very quickly and got me into my truck in no time. He was extremely professional, kind, and comforting during a stressful situation. I truly appreciate how calm and respectful he was. Highly recommend Terrence if you ever need help!
I sincerely appreciate the towing service provided. The service operator was very considerate and attentive to my needs. We could not have been more appropriately attended to. It was like a family member coming to our rescue. You have set a new gold standard in travel interruption service.
Thank you most kindly.
Demo
This company responded to a service call placed by Triple A on my behalf. They came from 30 miles away after regular hours. The driver, Nate, was most helpful. After he determined that the battery was not the problem, he checked other things. He suggested that the problem most likely was the starter and demonstrated a technique to get the engine running. He also recommended a couple of repair shops that would be able to handle the repair.
Booked a tow through AAA and got a call from Hawkinsville Collision and Towing first thing the next morning. Very helpful on the phone to verify the details. Shortly after that, Terence called me and said he was on his way. He was very helpful and couldn’t have been any nicer!! Great guy! I’ll definitely be using them in the future for any towing needs!! Keep up the great work!!
we were happy and pleased with the service we were notified and could track our tow truck driver in real time. When the tow truck driver got there, he was super sweet and helped my son and myself out. I would highly recommend Hawkinsville collision and towing.
Terence is amazing!! Was professional and soo kind!! He got the job done and I didn't even have to raise a finger. Even mentioned walking my car key into the shop for me! Seriously impressed and will be relying on Hawkinsville from here on out!
HCT - Driver NATE came thru for me. Thanksgiving day, I had a blowout, reach out to state farm and they dispatched this tow company to me..we had to tow the car home because we did not have a spare. Nate arrived within the time they stated, he was amazing, he assisted my family with helping remove my tire because it was stuck on the frame. It literally took well over 2 hours, I mean they had to kick, and sledge hammer this tire off.. Nate stayed,he helped, and gave as much advise as he could until the tire was off, this man was a blessing on this Thanksgiving Day. NATE THANK YOU for going above and beyond for your customers. You guys are amazing, professional, and great service. I recommend your company for any car needs.
Kind, professional and super fast! I had a flat tire in Abbeville and they arrived within 45 minutes of the call. The tire change happened so fast I didn't realize he was done. Didn't even have to get out of my car! Communication was great as well. I would definitely use Hawkinsville Collision and Towing again!
My wife and I had a blown engine on the way to a wedding in Savannah. Nate came and picked us up in a timely manner and was awesome to talk to on the ride to the initial mechanic. When that mechanic diagnosed us with a blown engine he came back and towed our car to the dealership - He was awesome! When filing the warranty claim Jean helped us get all of the invoices together to be reimbursed by Hyundai - She was great!! They were both so efficient we were able to snag a rental made it to the wedding in time for the Father of the Bride speech. Thanks Nate & Jean!!
Five star service from Hawkins Collision & Towing! The transmission in our SUV suddenly failed on I-75 while on a family trip to south Florida. Thankfully we were able to coast off the exit to a safe place and contacted AAA. Hawkins Towing was dispatched to handle the 94 mile tow to a friend’s house in Valdosta, GA (just 6 miles below our 100 mile free-tow limit!). The driver of the tow truck, Bo, arrived quicker than expected, loaded our big SUV lightning-fast, and was on the road in a matter of minutes. Our trip got off to a bad start, but at least Hawkins Collision & Towing, and its ace driver, Bo, were able to save the day for us.
Very great service! From the receptionist to Mr Keith, the overall experience was great! So glad he came faster than they said and ready to help me out. I will definitely use them again if I ever need assistance!
Terrance and Lindsey are the BEST team of professionals ever! They provided exceptional customer service. I was provided with timely updates regarding arrival time. Terrance arrived with a positive attitude which lifted my spirits. He has top of the line equipment which led to me being back on the road again quickly. Terrance displayed expertise as he provided exceptional service. Thanks Terrance and Lindsey for providing exceptional service!
Seth was so helpful and kind. I was overwhelmed and stressed about my car being stuck and he immediately assured me he could help. He took such care in how he handled my car and the property around it. He is excellent at his job and is overall a very good person.
This was my first time calling AAA Road Service. I had a flat tire and was on the side of road. Everyone I spoke with was very pleasant and concerned. Nate the tow truck driver called to tell me he was on his way. He arrived on time. Was very pleasant and got me back on the road again. I have been a AAA Premium member since 1981.
I had such a wonderful experience! The Terrence( Travis) was professional friendly and truly went above and beyond to make sure everything was handled smoothly. I felt valued and appreciated from start to finish. The quality of services exceeded my expectations, I highly recommend Terrence (Hawkinsville Towing) professionalism.
Terence was so personal and positive! He made this an stress-free and safe experience. He went out of his way to make sure I got to the gas station okay, and was super understanding of my situation. I appreciate his service! Thanks so much!
For the 2nd time in 2weeks, my new car suddenly wouldn’t crank. This was so upsetting as it wrecked the day’s schedule but mostly because my confidence in my new car was being destroyed. The staff at Hawkinsville Collision and Towing were all a ray of sunshine. Hope and Jean, the phone folks,, conveyed calm and concern in the way they spoke with me. Terence, the actual tow person, was a Godsend! He had to troubleshoot a way to get my totally incapacitated car that couldn’t even be shifted into neutral safely onto the tow truck without damaging it. Despite the fact that he was in the middle of a long list of rescue calls on a very hot day, he was timely, sociable, kind, resourceful, patient, and respectful. Furthermore, when delivering the car to the dealership, he helped by taking a moment to describe to the service tech what he’d witnessed with my car in his efforts to get it on the tow truck. I really appreciate the outstanding service from this business!!
I was towed by Terence after incurring a very inconvenient flat tire 🛞. He displayed the highest level of customer service. I recommend Hawkinsville Collision Towing and Terence to anyone needing assistance.
Not only assisted in towing us in an unmarked location, navigating through available means, and brought us to the nearest Autoshop while communicating with Dispatch for possibilities of further travel, Terrence jumpstarted our locked car for us to get our baggage out, let us ride in the cabin, and drove us to a motel and helped offload baggage during a thunderstorm. Very amicable and humorous conversation! For the circumstances, he made it very bearable and in my opinion a phenomenal experience for what could have been very bad. A good man who brings goodness in this world.
My husband and I had been stranded on the side of the road for over six hours late at night before we found this amazing tow company in the Hawkinsville, GA area. From the moment we called, their customer service was excellent. My husband requested a flatbed truck and they delivered. The driver arrived quickly, was incredibly kind, and made us feel comfortable during a very stressful time. He was engaging, friendly, and most importantly, took great care of our vehicle during the tow. You could tell he genuinely cared. We’re so grateful for their help and highly recommend this company to anyone in need of towing services!
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