Called 2-3 time to triple check to make sure they had the part. Told them more than once I had a 45-50 minute drive before I make the trip out there to them because I don’t have any time to be wasting. They told me they had the work order in and that it’s put aside for me after putting me on hold for 10 minutes the same dude comes back and forgot what he was doing or something because he asks how he can help me again. I asked which one they had put aside for me and they said the best one! As I was telling them I’m getting ready to head out to them they hang up on me mid talking. I end up driving the 45-50 minutes over there walk in to get the part they put aside for me. All they had to say to me was “sorry I thought we called you and told you they’re both broken one is missing and other one is broken in half.” I didn’t get a single call, I was told they had them and drove all the way out there and wasted my time for no reason when I tried to make sure several times that they had it and it was good. Would not recommend going here doesn’t take anything to be honest.
Oh my gosh!!!! best auto salvage business EVER!!!!!! I am a new customer, first time using them. My mirror came next day. Unfortunately was dropped or something during shipping. When I called they didn't hesitate new one went in the mail immediately, no questions asked. Great prices, and amazing customer service. I highly recommend them.
I had an amazing experience with Myers Salvage. When I called in looking for a specific wheel and tire, they were extremely helpful over the phone they found exactly what I needed, gave me clear pricing, and made the whole process quick and easy.
I arrived about 20 minutes before closing, picked up my tire, and decided to swap it out in the lot. As the team was heading out for the day, they noticed I was struggling and, without hesitation, two employees came over and helped me get it changed. They didn’t have to they were literally closing but they still stepped in with no problem at all.
That level of customer service is rare. Great parts, great people, and genuinely great customer care. Myers Salvage is definitely a 10/10 place. Highly recommend!
"Great seller! The used auto part was in good condition and fit my car perfectly. Fair price and part was ready for pick on arrival. Highly recommended!"
I was not impressed today when I called there today and spoke to Philip to request a quote on buying our car. I mentioned to him that I filled out the price quote request form on their website but hadn't heard back on it yet and he told me that they didn't have a website! Thinking maybe I had contacted the wrong place, I verified that they were at 1889 Poplar Springs Road, Hiram and he said they were. But he was not concerned at all about whether they had a website or not. He gave me a price over the phone for our car that was $200 less than the other salvage car lot I had called, so I'm going with them. They also seemed much more professional than Myers did.
This place stopped being one of my favorites after I bought a transmission from them for $800 and they refused to honor the warranty. They took my truck to check it and supposedly said it had a broken cable, but I'm sure they removed it to keep my money. Be careful before buying anything expensive there.
The bald guy that checked me out is very unprofessional, guys like that is what kills a bussniesses , if you the owner and you reading this try to have a better staff or at least someone decent at the front desk Older gentlemen that answers the phone and gave me my part was pretty awesome btw.
Total rip off! Sold me a $500 transmission that worked for only one day!! Would not take my calls or refund my $500!! Do not do business here ever!! HORRIBLE SERVICE AND EXPERIENCE
Had to get a BCM for my Nissan rogue and they didn’t have the part. However, they were very helpful and even printed me a list of where I can find the part and the cost at all the local used parts businesses.
I would not do any business with these people they will scam you because I got scam from them out of $800 and if you don’t believe me contact me I have proof. Stay away from these idiots
I called about a part, the guy who answered was very short with me before putting me on hold. When he picked up 6 minutes later, after asking what I needed and informing me they don't have it, he just hung up without bothering to ask or waiting to see if I wanted anything else. I understand being busy, but being rude is not acceptable. I'll never do business with this company and will gladly suggest to everyone I know that they do their business elsewhere.
Good manners folks ...Great attitude... The will to help and fix your issues is outstanding.... Just good old southern American Hospitality..... Reminded me of the good days of past time. And if you don't believe me just start with a phone call and then you'll see what I mean.
They had the part I needed. Called up there, they said they had it got my phone number and called me back when it was ready to get that same day. Excellent service
Took my transmission too them thinking they would be knowing what they were doing,but turns out i got a 7 months drive out of my transmission was having issues 2 month after the transmission was placed back in my vehicle kept telling my trans fault it would come on and go off thinking it might be the computer programming to the vehicle but turns out whole time the transmission was messing its self up but it was no sign of anything being wrong it was running perfectly find until the 6 month of the warranty when i put it in Reverse it was making a knocking sound i was thinking it was something else but it did it again but it sill drove perfectly fine until the 7 month of me driving it i was driving on the highway and it just make this loud knock noise and I parked it at a nearby gas station and turned it off turned it back on it wouldn't reverse only would go forward and O/D . Called them explained to them that I know I was out of warranty they said the couldn't even find my receipt so moral of the story DONT GO TO THEM YOU WILL WASTE YOUR TIME AND MONEY!!!
Picked up some parts last week. I lucked up and was able to get a new OEM part for a good price as well. Prices are good, guys that work there are helpful! Call first they will see if they have it, take your name and number, and will pull the parts for you and give you a call when they're ready for pickup!
They made an offer over the phone to buy my broken down car and tow it away. Agreed on a price which they honored with no problems. Because it was hard to coordinate a time to meet them at the mechanic shop where the car was, they were able to tow it away for me and let me come to their salvage yard later to settle up and get my belongings. A good experience.
BEWARE ON EBAY AND IN PERSON! Look at the negative reviews !This guy is an absolute joke. Item purchased did not match up, so I started a return. He gets upset and says it’s not his fault but people are allowed to return things on eBay. It’s not unheard of. Says that I will be charged a fee for returning& I let him know that isn’t per policy on eBay.He then REFUSES a shipping label which is required by sellers on eBay. Then when he receives the item (had a feeling he’d pull something)& says a broken tab to justify his charge! I took pics before boxing, have lots of message proof to show what type of seller he is.
WORST CUSTOMER SERVICE EXPERIENCE EVER!!! Would not refund for a part that would not work for the vechical we were told it fit...BTW.. this policy should have been disclosed upon purchase.. and not to mention its a 2hr drive 1 way ! just to find out that it can't be refunded and they have to send out there own tech to check it out!! SO NOT ONLY DOES THERE PARTS NOT WORK! THERE RUDE AND COMPLETELY LACKING AND CUSTOMER SERVICE SKILLS! Get it together!
Bought a used Dodge Ram needed a tailgate. Myers was the only place I could find one. I found a dark blue and painted it to match my truck. I think it turned out great. They were so helpful to find me a tailgate. Definitely will use them again if I need parts !!
Those guys are super awesome and really nice! Theyre very helpful and knowledgeable about things! I would difantly refer people to them for used parts!! This is the part that i brought from them!! Window switch for a Chrysler 300
Outstanding customer service, and parts are exactly what they say they are. I traveled over 2 hours to them and Paul was extremely patient with me and sent multiple photos and even text me to let me know the parts had been pulled! I highly recommend using them!
