What clients say about Hook&Book Transport in Darien (GA)
Hook and Book Transport was incredibly prompt and reliable. The dispatcher kept me informed, arrived on time, and handled the tow efficiently. Great communication and professionalism. I would definitely use them again for any roadside assistance needs.
If you ever find yourself in a position where you need tow services- Tori is who you want - without a doubt. I was so impressed-communicated immediately, arrived quickly and masterfully got our car out of the garage and to the shop. Thank you Tori!
I needed a tow bad !! The driver Ms Tori was awesome 👌 She was on time with ETA and provided Professional Service Im very satisfied with her delivery and how careful
Would give them 10 stars if possible. Highly recommend if you ever have any issues on 95 in Georgia make sure they’re your first call. Thank you again Hook&Book!
My car was making a weird sound while driving on 95, so I pulled over and called triple A. They called Hook and Book Transport. The driver handled everything with real professionalism. I had to call an Uber to stay at a near by hotel once we arrived at the car repair shop which was already closed for the day. The driver velarus stayed with me until the Uber arrived so I wasn’t standing there by myself. Being a woman in an unknown area I was very thankful he stayed with me. Was very happy with the whole transaction.
I called Hook and Book Transport when my truck ran out of gas and Josh arrived in minutes. The service was fast, prompt and reliable, the driver was friendly, and the price was very affordable. Excellent roadside assistance – would definitely use them again.
We had a flat on I-95 Sunday night after dark in our motorhome and Hook & Book were there within 45 minutes. Don’t waste your time on your towing insurance as we would have been waiting an extra 2 hours and had already waited 1 1/2 hrs before calling Hook & Book. They were amazing. I highly recommend them. Thank you for rescuing us.
I got a flat tire on I95 South and called AAA. Hook Book Transport showed up in about 20 minutes. The shortest I've ever waiting for AAA service! The guy was great, fixed the spare, gave me air and I was on my way. If I could give them 10 stars I would.
I was stranded on the highway and called Hook and Book Transport for roadside assistance. The tow truck arrived within minutes, the driver was friendly and the whole service was fast, reliable. I highly recommend their towing service for anyone needing quick help.
Hook and Book Transport was fantastic – the driver was extremely friendly and explained everything clearly. They arrived quickly, helped me get my car back on the road, and made the whole tow feel easy. The staff was super polite and I felt taken care of from start to finish. Highly recommend for any roadside assistance needs.
Besides arriving quickly and being competent and professional, I want to specifically mention that the cab of the truck was clean and smelled good, unlike other towing experiences with other companies. 10/10 experience
My semi truck broke down 300 miles from home and had to be moved ASAP. I called Hook&Book. I was literally nauseous at the thought of what I imagined it would cost. The crew arrived and went to work. They were very nice (nice is what I needed at the moment) and easy to talk to. They coordinated with a local shop and took my truck there, where they assessed it immediately (it was 10:00 pm). The shop had a small yard and could not accommodate my trailer so Hook&Book brought a second truck to tow the trailer to an adjacent property. After all was said and done the cost was waaaayyy less than what I have heard other trucker’s have experienced with other service providers. I was completely satisfied with the service and surprised by the cost. It was not what one would consider “cheap”, but it was a pleasant surprise for me. Thanks fellas.
I broke down on the highway contacted my insurance for roadside and they sent Hook&Book, I was originally given a pickup time for 2 hours later but I called them and spoke to Josh or Hunter (I can't remember, but both showed up, one was the flatbed driver) and he said he would send a tow truck right away instead of making me wait. The person I spoke to on the phone showed up first and sat with me while we waited for the flatbed to show up. The driver arrived within 20 minutes, was extremely professional and courteous. They helped with the tow, were very responsive and kept me informed the whole time. The service was affordable and the staff was genuinely helpful. I appreciated their punctual arrival and the peace of mind of having a reliable towing service. I will definitely use them again and recommend them for any roadside assistance.
5/5 stars. Very reliable and efficient service, highly recommend. Hit something in the road lost the tire and the rim. They were able to bring both to us and make the repair on the side of 95 getting us back on the road. When you are far away from home and there is a problem with your spare service like theirs really matters. I can’t thank them enough for caring and helping in such a scary situation.
I called Hook Book Transport when my car broke down and they showed up much faster than I was expecting! Very friendly and helpful. Went above and beyond to help us get our car into our back yard. Highly recommend!
These guys were great. As part of a AAA service and to help those in need. Got us up and started within the hour, came back the next day to get my family back on the road, gave us a lift all the way from another state car in tow! They were friendly, nice, compassionate and great to talk with. I would recommend them anytime you need towing services.
Hook and Book Transport saved my day with their super friendly driver. I was stranded at night and they arrived quickly, offered a smile and even helped me with a jump start. Their roadside assistance was fast and the whole experience felt like a mini celebration. If happiness had a location on Google Maps, it would be here. Highly recommend for anyone needing a tow truck near me.
I called Hook and Book Transport when my car broke down and was blown away by their speed and responsiveness. The tow truck arrived within minutes, the driver was professional and courteous, and the price was surprisingly affordable. Their prompt service felt like true 24 hour towing and roadside assistance. If happiness had a location on Google Maps, it would be here.
Picture this 11 hour shift, new development, no road names, no street lights, new soft dirt, and just my luck my truck gets stuck right when it gets dark. My company vehicle plan called another tow company that refused to help, but this man came in like a hero and helped me get home to my son. When I tell you by any means, as difficult as it seemed to get out, he hooked some winches up and made it look easy! He allowed me to get home to my son and to finally clock out I highly recommend him
And his services! Not to mention the Customer service was excellent. You absolutely have to call this guy, not just when it’s difficult but for your everyday tow need. Highly highly highly recommend!
The most amazing customer service I’ve ever experienced! When everyone turned us down to help us while we were stranded with two toddlers on the interstate, these guys came straight away to lend a hand. They were kind, efficient, and professional. 10/10 would recommend!
My tow operator was answering to my AAA service call off exit 38 yesterday in Brunswick, red ford focus, my tire was stuck on the axel. The gentleman was professional, courteous and went above and beyond. I was in dire straits and he helped me, give that man a raise!
Great service, I was stuck on the I95 just up north to Townsend and called him at 2.06am to fix my tire. At 3.10am I was already on my way again with a new tire. Amazing service and very nice guys. Also, for the circumstances, the price was very honest.
Thank you Josh
Highly recommend! Josh provided prompt service. He was professional, knowledgeable, and helped me and my mom during a stressful situation. He was patient and waited until we were sure we got to the right service center after an accident.
